Products are tangible and services are intangible.For example; Apple Iphone‚ Coffe Mocha at Starbucks are products‚but healthy services sector‚home repair service‚wireless communication‚trip to somewhere ;they dont result ownership of anything. 2)Customer vs. consumer :Customer and consumer are not same things.For example;mother buy napkin for her baby and then baby consume it in this situation baby is a consumer‚ mother is a customer . 3)Sales dont mean to marketing.Sales cover just selling but marketing
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1.1 g- Hotel is a bold ‚ beautiful creation in homage to modern ‚ contemporary design and G Hotel fuses cool modernity with stylish and comfort . The stunning atrium lobby‚ awashed in sumptuous lighting is accented with an imaginative and carefully selected collection of designer furniture. With 304 rooms‚ accommodative can choose to wake up to a breathtaking coastal view or just revel in pure comfort in our spacious and well-
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International tourism to reach one billion in 2012 PR No.: PR12002 Madrid 16 Jan 12 International tourist arrivals grew by over 4% in 2011 to 980 million‚ according to the latest UNWTO World Tourism Barometer. With growth expected to continue in 2012‚ at a somewhat slower rate‚ international tourist arrivals are on track to reach the milestone one billion mark later this year. International tourist arrivals grew by 4.4% in 2011 to a total 980 million‚ up from 939 million in 2010‚ in a year
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Shangri-La Hotels Contents Background Executive Summary Problem Statement Current Strategy External Environment VRINE Model Internal Analysis TOWS Analysis Value Chain Analysis Key Success Factors Alternatives Recommendations Implementation Plan Prologue Appendices Background Hong Kong-based Shangri-La Hotels and Resorts is Asia Pacific’s leading luxury hotel group and regarded as one of the world’s finest hotel ownership and management
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The Indian Hotels Company Limited Analyst Meet Results for the Half Year ended September 30‚ 2012 November 6‚ 2012 1 Disclaimer These presentations contain forward-looking statements within the meaning of applicable securities laws. Similarly‚ statements that describe our business strategy‚ outlook‚ objectives‚ plans‚ intentions or goals also are forward-looking statements Forward-looking statements are not guarantees of future performance and involve risks and uncertainties and other
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FINANCIAL ANALYSIS (HOTEL INDUSTRY) [pic] [pic] [pic] By Donnabelle Pineda and Marge Javillonar Managerial Accounting ADB-MBA Program‚ Batch 10 Submitted to: Prof. Ricardo Palo Date: 4 August 2010 I. Hospitality Industry The hospitality industry is a trillion dollar service sector within the global economy. The industry covers a broad variety of service industries including‚ but not limited to‚ hotels‚ food service‚ casinos‚ and tourism. This
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Executive summary People form an integral part of the organization. The efficiency and quality of its people determines the fate of organization. Hence‚ choice of right people and placing them at right place becomes essential. Hiring comes at this point of time in the picture. Hiring is a strategic functions for HR department. The project report is about recruitment and selection process that is an important part of the organization which is considered as a necessary asset of a company. In fact
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FOUR SEASONS HOTEL vs. MANDARIN ORIENTAL HOTEL Bander Alsowaida Sami Basuliman Ta-Wei Chuang Sharda Del Rio Meihan Dong Xiaoxing Liu Anand Mehta FOUR SEASONS HOTEL vs. MANDARIN ORIENTAL HOTEL Bander Alsowaida Sami Basuliman Ta-Wei Chuang Sharda Del Rio Meihan Dong Xiaoxing Liu Anand Mehta EXECUTIVE SUMMARY Luxury industry became a commodity for some customer. In order to achieve the customer satisfaction‚ most hotels tiring there best to serve their customer need. In this
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------------------------------------------------- ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- MICHELLE REYES ABUDE ------------------------------------------------- Brgy. 66 Paseo de Legaspi St.‚ Tacloban City ------------------------------------------------- michelleabude@yahoo.com ------------------------------------------------- 09174844076 Objective: To become an employee
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Doc. ID Page No. Date: Revision No.: Handout 1 November 2013 0 SHIP’S CATERING SERVICES NC 1 (MESSMAN) Day 3 HOUSE RULES SHIP’S CATERING SERVICES NC 1 (MESSMAN) Day 3 Doc. ID Page No. Date: Revision No.: Handout 2 November 2013 0 What to Bring • Ballpen • Extra notebook (for note-taking) • Training hand-outs House Rules/Training Guidelines • Cellular/Mobile phones: On SILENT MODE • Eating‚ drinking and smoking are not allowed inside the training
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