The Net Promoter Score or NPS‚ which is derived from this question‚ employs three factors for measuring this metric: • Promoters: people who love your company or product and will recommend to others • Passives: people who are ok with your company or product but aren’t over enthusiastic • Detractors: do not like the company or product; will not do business with you To measure NPS‚ you simply subtract the detractors from the promoters. Companies can take their NPS score and try to grow
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a popular card game in Saudi Arabia. A lot of people like to play it‚ from old men to young boys. The game has become a tradition for young people. They play it anywhere: in front of the sea‚ in coffee shop and in their apartments. Balot has a basic set of rules all players have to learn suits and apply. Before play one must have 4 players and 32 cards from the ace to the 7 in all suits. The game has two different styles‚ San and Hokom. There is also the balding of hands for the score and different
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customer services‚ and affordable prices in customer deliverance. 1.1 Introduction of Company Background In 1979 McDonald’s opened its first restaurant in Singapore. The world’s highest volume of hamburger was served on October day at Liat Tower. Today McDonalds is the most popular fast food chain in Singapore with over 110 outlets‚ hiring about 7‚000 employees and serving 1.2 million customers every week. Their philosophy has been ‘one world‚ one burger’ which means burgers must be consistent in term of
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Competitive Advantage Strategy by Michael Porter Theory of McDonalds 2013 _____________ A paper Presented to the Faculty Economy of President University Indonesia _______________ In Partial Fulfillment of the Requirements for the Final Exam of Service Management _______________ By Trecy Emerald 014201000167 International Business 3 Introduction McDonald is‚ originated in California‚ USA‚ 1954‚ has become one of the most recognized and respected brands in the
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Altman’s Z Score: The Z score‚ developed by Professor Edward I. Altman‚ is perhaps the most widely recognized and applied model for predicting financial distress (Bemmann‚ 2005). Altman developed this intuitively appealing scoring method at a time when traditional ratio analysis was losing favor with academics (Altman‚ 1968). In his seminal paper‚ Altman evaluated 22 potentially significant variables of the 66 firms by using multiple discriminant analysis to build the discriminant function with five
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BUS444- McDonald’s Case study #2 Team members- Class Visk2011B 1. Nguyen My Hanh 2.Tran Thi Huong Giang 3.Nguyen Manh Long 4.Dong Quang Lam Question 1 a) The McDonald’s Corporation‚ the leader in the fast food war‚ is the world’s largest chain of hamburger fast food restaurants‚ serving around 68 million customers
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BACKGROUND MONEY & ITS PURCHASING POWER M oney has entered into almost all our discussion. Economy evolved from barter to indirect exchange… indirect exchange to monetary economy… ultimately to a developed economy. Money is a commodity that serves as a general medium of exchange; its exchanges therefore permeate the economic system. Like all commodities‚ it has a market demand and a market supply‚ although its special situation lends it many unique features. “Price” has no unique expression
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Our company that we chose to research is McDonald’s; whose full company name is McDonald’s Corporation. McDonald’s is the world ’s largest chain of hamburger fast food restaurants‚ worldwide‚ serving around 68 million customers daily in 119 countries and counting. McDonalds was founded May 14‚ 1940 in San Bernardino‚ California by brothers Richard and Maurice McDonald. The focus of McDonald’s at the time was their “Speedee Service System"‚ they did this by introducing an assembly line style kitchen
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Childbirth encompasses one of the most important essences of being a female. After reading The Score‚ how childbirth went industrial‚ really made me think about how lucky I have been to have given birth to two children vaginally with no complications. I had to be induced with medication with my second child‚ but everything else went smoothly and I had them both natural. I never realized‚ I was young when I had them‚ how many things could have gone wrong. Most people might not even think about all
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with a friendly caring staff. Suzanne’s staff embraced that philosophy by being very friendly with the seniors. After evaluating Suzanne’s dillema‚ I thing she should not ignore her senior citizens market. Encouraging the seniors to frequent her Mcdonalds would attract business and increase sales as a popular meeting place for this type of clientele. The group of seniors do not pose any threat since they typically leave before the lunch rush hours hit. Another plus is that seniors are friendly and
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