the bank in the 1990s’. Customers are requesting comprehensive selection of banking products with thorough customer service. Under the trend‚ Citibank added the customer satisfaction as non-financial indicator in the new measurement‚ performance scorecard‚ to evaluate the performance of branches. The strength of new measurement would motivate the bank to maintain and reach higher quality services‚ bringing more potential customers into the bank. In addition‚ it allows the bank to set the best-service
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People have become too busy to take out time to look within‚ no time to interact‚ and have become so dedicated to work. Working can lead to increased stress‚ illness‚ disease or more. People weren’t meant to work themselves to death. There should be a balance of work and recreation. Our bodies need rest‚ relaxation and enjoyment every once in a while. Recreation is an activity‚ rather an opportunity to take a break‚ the much-needed break from work. The more recreation one engages after work‚ the happier
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Balance of payment Most of exports and imports involve finance i.e. receipts and payments in money. An account of all receipts and payments is termed as Balance of Payments (BOP). According to Kindle berger‚ "The balance of payments of a country is a systematic record of all economic transactions between the residents of the reporting country and residents of foreign countries during a given yeriod of time". The balance of payment record is maintained in a standard double-entry book-keeping
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ACCOUNT BALANCES For many purposes‚ it is necessary to determine the balance in an account. This is accomplished by adding the debits‚ credits‚ and determining the difference between the two sums. An account is said to have a debit balance if the sum of the debit entries to that account exceeds the sum of the credit entries. Conversely‚ an account has a credit balance if the sum of the credit entries exceeds the sum of the debit entries. Asset accounts normally have debit balances inasmuch as
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Business Decision Making – Homework #2 Five Forces Model for Apple 1/30/14 Rivalry amongst competing firms – Apple is in the unique situation that it has its own proprietary operating system and only used by Apple. So although the competition is fierce for customers‚ it is a different type of battle for Apple than for others such as Samsung‚ Google or Microsoft. Apple does face stiff competition but it is in the battle for use-case preference. The Android or Windows OS is different
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COURSE 2 - The Balance Sheet The balance sheet (also called statement of financial position) reports the financial position of the business at a point in time. It does so by listing the categories and amounts of assets‚ liabilities and equity on a specific date‚ in a format that proves the fundamental accounting equation. ASSETS = EQUITY + LIABILITIES or ASSETS – LIABILITIES = EQUITY Formats of presentation Regardless of
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The primary purpose of various healthcare organizations’ balanced scorecard is to achieve the long-term adaptation and survival of its processes. Consequently‚ the balanced scorecard that is adopted by the healthcare organizations focuses on achieving their mission‚ program service improvement‚ strategic management‚ and quality management. Besides‚ studies indicate that the health sector adopts the balanced scorecard to focus on achievement of the system mission‚ improve the services and programs
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Balance of Payment Balance of Payment is the recording system of economic and financial flows that take place over a specified time period between residents and non-residents of a given country. The residents of a country compromise of the general government‚ individual‚ private and non- profitable bodies serving individuals and enterprises. The Balance of Payment will consist mainly with three sections. 1. Current Account- This shows all the inflows and outflows of a country. 2. Capital Account-
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HEALTH SERVICES OPERATIONS MANAGEMENT. CLASS 6500:482/582:801 ------------------------------------------------- MONTEFIORE MEDICAL CENTER CASE ANALYSIS - 01/31/2013 1- Why does Elaine Brennan need to develop a new strategy now? A great manager will be the one who is able to examine the environment‚ determine opportunities and threats‚ plan accordingly‚ implement the plans and evaluate the results of his planning on frequent basis to add more value to what his/her organization is built
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KEY BENEFITS OF BALANCED SCORECARD Better Strategic Planning The Balanced Scorecard provides a powerful framework for building and communicating strategy. The business model is visualized in Strategy Maps which forces managers to think about cause-and-effect relationships. The process of creating a Strategy Map ensures consensus is reached over a set of interrelated strategic objectives. This means that both performance outcomes as well as key enablers of future performance (such as the intangibles)
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