A Case Study: Application of the Balanced Scorecard in Higher Education by Andrea Mae Rollins A dissertation submitted to the faculty of San Diego State University In partial fulfillment of the requirements for the degree Doctor of Educational Leadership June 28‚ 2011 iii Copyright © 2011 by Andrea Mae Rollins iv DEDICATION This work is dedicated to my brother Jason‚ from as early as I can remember he has always been proud of his little sister and her accomplishments; his pride‚ his
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“Balance” One fine evening‚ while walking to my friend’s place enjoying the beautiful climate & cool breeze‚ making one to be there walking or standing still to enjoy it‚ I saw a group of kids riding their bicycles like a gang & roaming. A huge van came in the opposite direction‚ which meant they had to make space‚ which they have been occupying so far‚ for the monster vehicle. Due to sudden change of course or rough terrain‚ one of the kids lost his balance & fell to the safe side
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10-20 Creating Balanced Scorecards that Support Different Strategies [L05] The Midwest Consulting Group (MCG) helps companies build balanced scorecards. As part of its marketing efforts‚ MCG conducts an annual balanced scorecard workshop for prospective clients. As MDG’S newest employee‚ your boss has asked you to participate in this year’s workshop by explaining to attendees how a company’s strategy determines the measures that are appropriate for its balanced scorecard. Your boss has provided
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Abstract The balanced scorecard was introduced in 1992 as a performance measurement tool and has developed now to form a strategic management system. This paper uses eight articles‚ identified in Figure 1 along with extra materials to track and analyse developments in the design and implementation. The paper shows examples of the scorecard in practice and concludes that developments have been beneficial overall. It also highlights problems encountered along the way and further areas for improvement
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effective. According to the Evans and Lindsey book the purpose of a balanced scorecard is to “translate strategy into measures that uniquely communicate your vision to the organization. The scorecard should consist of four perspectives: financial‚ internal‚ customer‚ and innovation and learning. These perspectives provide focus to the measurement and ensure that the organization captures the information that they need. The scorecard also organized the measures into leading and lagging. Lagging measures
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Amway expands into China The background China is on the verge of surpassing all known growth records. To begin with‚ far from being a slowly emerging economic force‚ it is already the world’s third largest economy trailing only USA and Japan but not for much longer. By the year 2015 it could be the world’s largest. But of course the size of the economy does not equate to standard of living. Within china itself‚ the major growth is taking place in the coastal regions where roughly one quarter of
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Emphasis: Which HR Value Chain Elements Go into the Scorecard? Since the primary focus of HR’s strategic role is value creation‚ thinking about HR architecture means taking broad view of HR’s value chain. Just as a corporate scorecard contains both leading and lagging indicators‚ the HR Scorecard must so the same. Of the four HR architecture elements that we recommend including in the Scorecard- High Performance Work System‚ HR system alignment‚ HR efficiency‚ and HR deliverables-
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Introduction to the Balanced Scorecard and Performance Measurement Systems 1 Chapter 1 Introduction to the Balanced Scorecard and Performance Measurement Systems by Christian C. Johnson From the beginning‚ it is important to understand why measuring an organization’s performance is both necessary and vital. An organization operating without a performance measurement system is like an airplane flying without a compass‚ a Formula One race car driver guiding his car blindfolded‚ or a CEO
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The development of the Balanced Scorecard as a strategic management tool 2GC Conference Paper Ian Cobbold and Gavin Lawrie Presented at PMA Conference‚ Boston‚ USA‚ May 2002 © 2003 2GC Ltd. All rights reserved. This document is protected under copyright by 2GC Ltd. The following terms and conditions apply to its use: Photocopying - single photocopies may be made for personal use as allowed by national copyright laws. Permission from 2GC and payment of a fee is required for all other photocopying
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The Balanced Scorecard The Balanced Scorecard is a strategic performance management framework that has been designed to help an organisation monitor its performance and manage the execution of its strategy. It is used to align business activities to the vision and strategy of the organization‚ improve internal and external communications‚ and monitor organization performance against strategic goals. The Balanced Scorecard provides a framework that not only provides performance measurements‚ but
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