Overview This study discusses the four "Perspectives" specified in Kaplan’s and Norton’s Balanced Scorecard framework‚ focusing on their implementation at GTE4). Subsequently the efficiency of Garret Walker’s and Randall MacDonald’s internal communication strategy is evaluated and in the final chapter a summarizing conclusion is provided. Introduction In 1996‚ J. Randall MacDonald‚ Executive Vice President of Human Resources at the GTE Corporation was facing the challenge to create an HR strategy
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departments The balanced scorecard measure more than just the financial performance of the company Critical factors that meeting the goals: 1. Customer satisfaction: market share and repeat business 2. Operational efficiency: the number of produced per hour and the number of warranty claims received. 3. Employee excellence: employee training hours‚ employee satisfaction surveys 4. Financial Profitability: revenue growth rate and earnings per share. The balanced scorecard provide holistic approach
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Nanchang‚ P. R. China‚ May 22-24‚ 2009‚ pp. 206-209 Study on Balanced Scorecard of Commercial Bank in Performance Management System Yansheng Zhang1‚ Longyi Li2 1‚2 South China University of Technology‚ Guangzhou‚ China 1 Zhang.ys01@mail.scut.edu.cn 2 lyli@scut.edu.cn Abstract—Performance management of commercial banks is an important aspect of banking business management. this paper makes study about how to use the Balanced Scorecard as a tool‚ which is applied to commercial banks performance
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Balance scorecard Definition Balance scorecard also known as BSC. BSC was developed by Robert Kaplan and Norton in the early 1990s. Balance scorecard comes from two words namely balance and scorecards. Balance mean a balance between financial and non-financial performance‚ short-term performance and long-term performance‚ the performance of which is internal and external. When the scorecard also mean that the card is used to measure one’s performance score. At first scorecard used to measure performance
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1913. Maybank is the largest bank in Malaysia‚ operating with 374 domestic branches‚ 90 international branches and employing over 10‚000 people (Maybank Annual Report 2009) The Malaysia retail banking industry is primary dominated by few competitors‚ including major player such as Maybank‚ Public Bank and CIMB that possess a market share of 75% and small chain of international commercial banking‚ Citibank‚ HSBC and Standard Chartered with a further 25% (Azmi & Associates 2008). 2.0 Maybank - VISION:
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7-1 in Ch. 7 of Strategic Management Develop the strategic objectives for your business in the format of a balanced scorecard. The strategic objectives are measures of attaining your vision and mission. As you develop them consider the vision‚ mission‚ and values for your business and the outcomes of your SWOTT analysis. Consider the following four quadrants of the balanced scorecard when developing your strategic objectives: • Shareholder Value or Financial Perspective‚ includes strategic
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Sustainability and the Balanced Scorecard: Integrating Green Measures into Business Reporting By: Chris Apel Managerial Accounting 12-2-12 Practices that are good for the environment and society may appear to have a negative impact on corporate profitability‚ but use of the balance scorecard can result in a clearer picture of the relationship among sustainable practices‚ corporate strategies‚ and profitability. This article explores three ways that sustainable practices can be incorporated
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cost. We initiate coverage with a BUY call‚ with a target price of MYR1.30/share based on 15x FY14 PER‚ which is the upper band of the typical aviation multiple of between 8-15x to factor in AAX’s strong growth potential. Mohshin Aziz mohshin.aziz@maybank-ib.com (603) 2297 8692 Stock Information Description: Long haul‚ low cost carrier based in Malaysia with services to various Asian and Australian destinations AAX MK 2‚370.4 2‚488.9 3.68 1‚747.03 34.1 Ticker: Shares Issued (m): Market Cap (MYR m):
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The scorecard The scorecards measures of key indicators‚ focuses managers and employees attention on what is important to the organization. Focusing on desired result increases the ability the relative effectiveness of various policies and practices. Just as organizations keep scorecards on their financial effectiveness. The importance of evaluating HRM Hr managers are unable to describe their contribution so‚ the evaluating of HRM is important. The HR department is being treated like other operational
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Bank and Daewoo Securities‚ among others. Background of MayBank Maybank (MYX: 1155)‚ a trade name for Malayan Banking Berhad is the largest bank and financial group in Malaysia‚[3] with significant banking operations in Singapore‚ Indonesia and the Philippines. The bank also has large interests in Islamic banking through Maybank Islamic Berhad and insurance via its Etiqa subsidiary. Maybank is the largest bank in Malaysia with 401 domestic branches. Maybank is the largest listed company on the Malaysian
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