Abstract The balanced scorecard was introduced in 1992 as a performance measurement tool and has developed now to form a strategic management system. This paper uses eight articles‚ identified in Figure 1 along with extra materials to track and analyse developments in the design and implementation. The paper shows examples of the scorecard in practice and concludes that developments have been beneficial overall. It also highlights problems encountered along the way and further areas for improvement
Premium Balanced scorecard Strategic management Strategic planning
Using the Balanced Scorecard as a Strategic Management System Kaplan‚ Robert S.‚ Norton‚ David P. Harvard Business Review; Jan/Feb1996‚ Vol. 74 Issue 1‚ p75-85‚ 11p‚ 3 Diagrams Robert S. Kaplan and David P. Norton introduced the balanced scorecard‚ which supplemented traditional financial measures with criteria that measured performance from the perspectives of customers‚ internal business processes‚ and learning and growth. The scorecard enabled companies to track financial results while monitoring
Premium Strategic management Balanced scorecard Management
1.1. Balance Scorecard The balanced scorecard is a strategic planning and management system that is used extensively in business and industry‚ government‚ and nonprofits organizations worldwide to align business activities to the vision and strategy of the organization‚ improve internal and external communications‚ and monitor organization performance against strategic goals. (Source: Balancescorecard.org) Financial Perspective PepsiCo has enjoyed a long history of delivering strong
Premium Strategic management Strategy map Balanced scorecard
My plans for the balanced literacy program include six indispensable components to develop student’s reading success. My reading program is called “Reading Adventure Prodigies” RAP for short‚ and the grade level is for Kindergarten. The components are 1) phonemic awareness‚ 2) phonics‚ 3) reading aloud‚ 4) fluency‚ 5) vocabulary and 6) comprehension. The National Reading Panel has acknowledged that the components mentioned above will give the students an opportunity to acquire and develop
Premium Orthography Reading Phonology
The Balanced Scorecard of Hermes Internal Business Process Perspective Manufacturing excellence Hermès always put a lot of effort in its manufacturing to make products with excellence. That is why we think that increasing the production of Hermès through the opening of a new factory still in France could bring more quality products. Quality Talking about the quality of Hermès‚ they really emphasizes on that value that makes them always more recognized and appreciated. To measure quality they
Premium Brand
Learning Team Assignment: Balanced Scorecard Case Paper o Read and analyze Case 3‚ The Coors Case Balanced Scorecard‚ at the Institute of Management Accountants Web Link located in Week Three’s learning materials. In your Learning Team‚ answer the six questions at the end of the case: o Link the Coors vision statement to Coors’s key business strategies or six planks. Are there any gaps? o Link the Coors Operation and Technology (O&T) department vision statement to the O&T strategies or supply
Premium Management Strategic management Balanced scorecard
Balanced Scorecard of Wal-Mart 苏晓瑞 2012201689 Background of Wal-Mart Wal-Mart is an American multinational retail corporation that operates a chain of discount department stores and warehouse stores. Headquartered in Bentonville‚ United States‚ the company was founded by Sam Walton in 1962 and incorporated on October 31‚ 1969. It has over 11‚000 stores in 27 countries. Now Walmart has become the world’s largest company by revenue‚ according to Fortune Global 500 list in 2014‚ as well as the biggest
Premium Management Investment Balanced scorecard
PGBM15 – MARKETING MANAGEMENT UNVERSITY OF SUNDERLAND MODULE: MARKETING MANAGEMENT ASSIGNMENT CODE: PGBM15 TABLE OF CONTENTS: 1. INTRODUCTION 2. Environmental Analysis (PEST AND SWOT) 2.1 PESTA. Political B. Economic C. Social D. Technological 2.2 SWOTA. Strength B. Weakness C. Opportunity D. Threats 3. Marketing Philosophy and Mission statement 4. Marketing Planning 5. STPA. Segmentation B. Targeting C. Positioning 6. Product life cycle and BCG matrix 7. Marketing MixA. Product B. Price C.
Premium
Achieving Competitive Advantage with Information Systems Lecture Note 003 TIM50‚ 2012 Autumn Announcements 1. HW # 1 due Next Thursday paper or electronic submission(Web page) 2. Business Paper Preferences ‚ Due 10-11-2012(Web Page) 3. Computer Lab Hour(if you know Microsoft Access‚ You may not attend) Date Time : Oct 10 and 11 : 08:00 -09:30 PM Location: Baskin Engineering Building Room 109 Instructor: TAs. * Due to space limit: you should arrange Date and time(All class are same)
Premium Strategic management Process management Management
I – Importance of the Balanced Scorecard The Kaplan and Norton article builds upon the concept of Balanced Scorecard as introduced by Kaplan and Atkinson. The core concept highlighted by both articles is the elemental role of the Balanced Scorecard in the information age. Pure financial measures of performance may have been adequate in the industrial era where central to the organizational identity were easily measurable tangible assets such as plant and machinery. However‚ in the information age
Premium Strategic management Balanced scorecard