FedEx Corporation Strategic Management Project Prepared for: DR. Robert Ch. Wood BUSINESS 189 – Strategic Management Prepared by: SAN JOSE CONSULTING GROUP: Billy CRANE Brad LANDTHORN Bob MIRI Jeremy RELPH Chris SANCHEZ Andrea VERNEROVA December 9‚ 2003 TABLE OF CONTENTS EXECUTIVE SUMMARY ……………………………………………………………… 3-5 Chapter I: HISTORY
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Obstacles and Myths in Total Quality Management Practice by Mah Kong Howe SQI Management Consultants (Tel/Fax): (03) 9010 5402 6017-3726338 sqimc@consultant.com sqimc@yahoo.co.uk Persons interested in following up with the material discussed in this paper are welcome to contact the author. This paper represents some research work and ideas extracted from the author’s dissertation entitled “Total Systems Intervention & Quality Management - A Student’s Practitioner’s Critique”
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BUS 599 – Strategic Management ©2012 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary information and may not be copied‚ further distributed‚ or otherwise disclosed in whole or in part‚ without the expressed written permission of Strayer University. BUS 599 Student Version 1128 (1002 8-08-2012) Page 1 of 19 (Prerequisite: To be taken as last or next to last course) COURSE DESCRIPTION Examines the strategic management process
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Cat Inc. is the world’s largest manufacturer of construction and mining equipment‚ diesel and natural gas engines‚ and industrial turbines. It is also a technology leader in construction‚ transportation‚ mining‚ forestry‚ energy‚ logistics‚ and electric power generation. Its corporate world headquarters is located in Peoria‚ Illinois. Cat Inc is comprised of 26 business units. Cat Inc. is rated number 1 or 2 in every major S&P 500 and Dow Jones Index tracked category in the Construction‚ Agriculture
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Total quality management Total quality management or TQM is an integrative philosophy of management for continuously improving the quality of products and processes. TQM is based on the premise that the quality of products and processes is the responsibility of everyone involved with the creation or consumption of the products or services offered by an organization‚ requiring the involvement of management‚ workforce‚ suppliers‚ and customers‚ to meet or exceed customer expectations. Cua‚ McKone
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European ManagementJournal Vol. 14‚ No. 3‚ pp. 215-228‚ 1996 ~) Pergamon S026 3-2 ;373 (96)00002-3 Copyright © 1996 Elsevier Science Ltd Printed in Great Britain. All rights reserved 0263-2373/96$15.00+ 0.00 Mechanisms for Building and Sustaining Operations Improvement DAVID UPTON‚ Associate Professor of Technology and Operations Management‚ Harvard Business School‚ USA It is no longer enough‚ it would seem‚ to know how to use operations as a competitive weapon‚ nor is it enough
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DCHAPTER-ONE: GENERAL TOPICS INTRODUCTION The term “Industrial Tour Report” means preparing a report on some industries after visiting the industries physically with a group or individually under a proper guidance‚ reviewing their process of operation or observing the procedure of production‚ gathering relevant data found in the management of them‚ critically analyzing and evaluating the findings‚ providing suggestion on the performance of the sample enterprise. As a requirement of the examinee
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Operations Strategy Chapter 1 Operations strategy – developing resources for strategic impact Operations strategy concerning the operation function itself‚ and how it can contribute to strategic success. Also how any function can develop its processes and resources and establish its strategic role. Operations can satisfy customers by five objectives: 1. Costs 2. Revenue 3. Operations-related risk 4. Investment 5. Future innovation Fig 1.1 Four perspectives: How to establish a connection between
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What is TQM? Total Quality Management (TQM) is a structured system for meeting and exceeding customer needs and expectations by creating organization-wide participation in the planning and implementation of improvement (continuous and breakthrough) processes. Why TQM? In a global marketplace a major characteristic that will distinguish those organizations that are successful will be the quality of leadership‚ management‚ employees‚ work processes‚ product‚ and service. This means that products
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Internal and External Sources of Recruitment - Merits Demerits Post : Gaurav Akrani Date : 7/26/2011 02:59:00 PM IST No Comments Labels : Management Sources of Recruitment The different sources of recruitment are classified into two categories‚ viz.‚ 1. Internal : sources of recruitment are from within the organisation. 2. External : sources of recruitment are from outside the organisation. Internal Sources of Recruitment The internal sources of recruitment are:- 1. Promotions : Promotion
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