CUSTOMER SATISFACTION IN HOTELS IN CAPE TOWN MBUNGWANA CHRISTINE LUNGISWA 2009 CUSTOMER SATISFACTION IN HOTELS IN CAPE TOWN by MBUNGWANA CHRISTINE LUNGISWA Dissertation submitted in fulfilment of the requirements for the degree Master of Technology: Quality in the Faculty of Engineering at the Cape Peninsula University of Technology Supervisor: A Bester Co-supervisor: Prof. Dr. J A Watkins D. Phil.‚ D. Com.‚ Ph. D. Bellville November 2009 ii DECLARATION I‚ Christine Mbungwana‚ hereby
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title: author: publisher: isbn10 | asin: print isbn13: ebook isbn13: language: subject publication date: lcc: ddc: subject: Common Knowledge : How Companies Thrive By Sharing What They Know Dixon‚ Nancy M. Harvard Business School Press 0875849040 9780875849041 9780585258171 English Organizational learning‚ Business enterprises-Communication systems‚ Intellectual cooperation‚ Information networks--Economic aspects‚ Success in business. 2000 HD58.82.D585 2000eb 658.4/5 Organizational learning‚ Business
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file:///F|/Business/Marketing/22 Immutable Laws Of Marketing.html The 22 Immutable Laws of Marketing Al Ries and Jack Trout The 22 Immutable Laws of Marketing Violate Them at Your Own Risk Al Ries and Jack Trout Dedicated to the elimination of myths and misconceptions from the marketing process A DF Books NERDs Release THE 22 IMMUTABLE LAWS OF MARKETING. Copyright © 1993 by Al Ries and Jack Trout. All rights reserved under International and Pan-American Copyright Conventions. By payment
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2013 by Joel Makower and the editors of GreenBiz.com in partnership with Contents Sustainable Business Trends of 2013 The Index Introduction 2013 06 14 21 01: Natural Capital 09 16 24 02: Risk & Resilience 11 19 28 Where Impacts Happen 38 Natural Capital 41 Company Performance 44 03: Corporate Reporting 04: The Sharing Economy 05: Commerce Disclosure & Transparency 51 Corporate Leadership 57 More 06: M2M 07: Sustainable Apps 08:
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Video Notes |Video Titles |Textbook Chapters |Pages | |Operations as a Competitive Weapon at Starwood |1 |21 | |Project Management at the Phoenician |2 |24 | |Nantucket Nectars: ERP
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I N N O V A A T I O N I N N O V A A T I O N I N N O V A A T I O N I N N O V A A T I O N I N N O V A A T I O N 1 www.ibscdc.org ITC’s E-Choupal: A Mirage of the Poor? E-Choupal is a novel initiative of ITC Limited (ITC)‚ an Indian conglomerate‚ to improve its marketing channel in agriculture. It has its roots in Project Symphony – a pilot project launched in 1999 to organise ITC’s agri business. The business model was designed to accommodate farmers‚ intermediaries in the traditional
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understanding BUSINESS understanding tenth edition BUSINESS William G. Nickels University of Maryland James M. McHugh St. Louis Community College at Forest Park Susan M. McHugh Applied Learning Systems UNDERSTANDING BUSINESS Published by McGraw-Hill/Irwin‚ a business unit of The McGraw-Hill Companies‚ Inc.‚ 1221 Avenue of the Americas‚ New York‚ NY‚ 10020. Copyright © 2013‚ 2010‚ 2008‚ 2005‚ 2002‚ 1999‚ 1996‚ 1993‚ 1990‚ 1986 by The McGraw-Hill Companies‚ Inc. All rights
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Work Contracted for the H2O Corporation By Kibitzer Inc. Kathryn Dulanski—kdulanski@hotmail.com Bethany Dutes-- bdutes@my.devry.edu Eugenia Greaves-- Greaves92@hotmail.com Tracy Miller-- miller.tracy27@yahoo.com Sherry Montgomery-- sherry.montgomery@hotmail.com Keller Graduate School of Management HR600 Human Resource Planning February 24‚ 2011 Brian Nisbet Table of Contents Background & Introduction Outline and Review of HRIS Systems Explanation of Manpower and Technology
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OPERATIONS MANAGEMENT STUDY GUIDE PROGRAMME CREDIT POINTS NOTIONAL LEARNING TUTOR SUPPORT : : : : MBA Year 1 20 points 200 hours over 1 semester opman@mancosa.co.za Copyright © 2013 MANAGEMENT COLLEGE OF SOUTHERN AFRICA All rights reserved; no part of this book may be reproduced in any form or by any means‚ including photocopying machines‚ without the written permission of the publisher REF: OPS 2013 Operations Management TABLE OF CONTENTS Section Introduction 1 2 3 4 5 6
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COVER UNISA CENTRE FOR BUSINESS MANAGEMENT PROGRAMME IN PURCHASING AND SUPPLY MANAGEMENT STUDY GUIDE FOR MODULE 2 PURCHASING AND SUPPLY MANAGEMENT PPSM026 i © 2011 University of South Africa All rights reserved Printed and published by the University of South Africa Muckleneuk‚ Pretoria Author: Ms Irma Fourie PPSM026/1/2011-2013 ii PURCHASING AND SUPPLY MANAGEMENT (PPSM026) CONTENTS TOPIC 1: THE PURCHASING FUNCTION: AN OVERVIEW The purchasing function in perspective The task of purchasing
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