Artificial Intelligence Games and Agents Abstract: Artificial intelligence (AI) has revolutionized information technology. The new economy of information technology has shaped the way we are living. The game industry is one of the major components of technology associated with human being. However‚ there is little understanding on the intelligent agents responsible for the development of games. The purpose of this study is to investigate the artificial intelligence games and intelligent agents
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The research register for this journal is available at http://www.mcbup.com /research_registers IJQRM 18‚7 722 Received August 2000 Revised February 2001 The current issue and full text archive of this journal is available at http://www.emerald-library.com/ft Case studies on the implementation of TQM in the UK automotive SMEs Sha’ri Mohd. Yusof Universiti Teknologi Malaysia‚ Johor Bahru‚ Malaysia‚ and Elaine Aspinwall University of Birmingham‚ Birmingham‚ UK Keywords TQM
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The theory of emotional intelligence was first publicized in the book “Emotional Intelligence” (1995)‚ written by Daniel Goleman‚ based around the previous findings of psychologists such as Howard Gardner‚ Peter Salovey and John D. Mayer . Mayer and Salovey defined it as “the subset of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions‚ to discriminate among them and to use this information to guide one’s thinking and actions” . Essentially‚ the emotional
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name for over a century. There are many different classes developed to cater for the ever demanding customers. Some of the classes are C‚ D‚ E‚ G‚ K‚ L‚ R‚ S‚ T class. Also‚ Mercedes reputation is also build in the Formula One scene. 1. Customer retention Customer retention is an assessment that an organization takes to measure the customer defection. It is important because retained customers tend to spend more‚ need lesser loyalty cost and they tend to refer someone to your business. Therefore
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Introduction to customer relations 2. Core concepts 3. Facets of customer relationship management 4. Importance of customer relations 5. Global perspective on customer relationship management 6. Role of Human Resources in Customer Relationship Management PART II –CUSTOMER RELATIONS‚ CUSTOMER SERVICE & PUBLIC RELATIONS 1. Customer Relations and Customer Service 2. Customer Relations and Public Relations PART III – CUSTOMER RELATIONS
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Background and Aims 1.0 Introduction 1 This study explores the impact of relationship marketing on customer loyalty in banking context. In particular‚ it will discuss the significance and influence of the underpinnings of the relationship marketing such as trust‚ commitment‚ conflict handling‚ values and empathy on customers’ loyalty in the banking sector. This chapter contains; (1) Background of The Study‚ (2) Problem Statement‚ (3) Specific Objectives of This Study‚ (4) Research Question
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CONSEQUENCES OF CUSTOMER SATISFACTION AND DISSATISFACTION The consequences of not satisfying customers can be severe. According toHoyer and MacInnis‚ dissatisfied consumers can decide to: -• discontinue purchasing the good or service‚• complain to the company or to a third-party and perhaps return the item‚ or • engage in negative word-of-mouth communication.Customer satisfaction is important because‚ according to La Barbera andMazursky‚ “satisfaction influences repurchase intentions whereasdissatisfaction
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Running head: INTELLIGENCE-LED POLICING INTELLIGENCE-LED POLICING AND CIVIL LIBERTIES Capella University June 18‚ 2010 CHAPTER 1 INTRODUCTION The Early Years of Intelligence-Led Policing Intelligence units within law enforcement organizations of the early 1920s‚ adopted the dossier or [database system] that was developed and perfected by the military (Carter‚ 2005). Intelligence files are simply dossiers; they are files based on the collection and/or gathering of raw data received─in
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multiple intelligences and education Howard Earl Gardner ’s (1943- ) work has been marked by a desire not to just describe the world but to help to create the conditions to change it. The scale of his contribution can be gauged from following comments in his introduction to the tenth anniversary edition of Howard Gardner ’s classic work Frames of Mind. The theory of multiple intelligences: In the heyday of the psychometric and behaviorist eras‚ it was generally believed that intelligence was a single
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MAE 5050 9/17/12 Multiple Intelligence Theory Howard Gardner developed his Multiple Intelligence theory some thirty years ago. This theory was created to be a model of intelligence containing different sensory qualities rather than one ability. Gardner expressed the definition of intelligence and new theory in his 1983 book‚ Frames of Mind: The Theory of Multiple Intelligences. His work sought to answer whether intelligence was singular or involved many different intellectual
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