Evaluation Criteria: • Retaining talent and enhancing expertise • Regaining its core strengths – customer base and reach • Adopt modern techniques and be at par in technology with other banks Plan of action: • Appoint a Strategic HRM team to align the HR policies with long term business objective of the bank (Diversification needs increased manpower) • Job enlargement and job rotation is required to increase expertise in the employees. This can help in promoting clerks to officers which is the
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Harvard Business School CHEMICAL BANK Allocation of profits Chemical Bank Sixth Largest U.S. commercial bank in 1983 With 20‚000 employees Having $ 46.9 billion in assets Offered a broad range of financial services throughout the world. Major Profit centres Chemical Bank Personal and Banking Services group World banking Group Treasury Group Areas involved in Due bills controversy Personal and Banking Services group Metropolita n Division Trust and Investment Division Treasury Group
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The importance of making a bank deposit right away It is important to make bank deposits for a medical office as quickly as possible for many reasons. One of the important reasons would be that it is a courtesy of the maker of the check. If the check isn’t deposited in a timely fashion then their checkbook will become off balance and they would have to spend time figuring out the reason why and that could be upsetting to the patient and possibly make the medical office look bad. If the maker of
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the study The Internship Report titled as “Customer Satisfaction of Performance in NBL”‚ is submitted in practical requirement for the fulfillment of the Degree of Bachelor of Business Administration (BBA) under the faculty of Business Studies of International Islamic University Chittagong. Internship program is the systematic process of gathering‚ recording‚ analyzing and presenting data about the subject that a student goes to learn on the program. The aim of this internship report is to connect
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CASE STUDIES—MENTON BANK Study Questions 1. Identify the steps taken by Menton Bank to develop a stronger customer orientation in its retail branches. 2. Compare and contrast the jobs of CAR and CSR. How important is each (a) to bank operations and (b) to customer satisfaction? 3. Evaluate the strengths and weaknesses of Karen Mitchell and other candidates for head CSR. 4. What action do you recommend for filling the head CSR position?
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Reflection paper midpoint My internship experience has proved to be valuable and has provided me with new knowledge. Attending as a pharmacist intern student is rewarding. I am able to observe the pharmacist and technicians‚ and can interact with patients. I was able to see the working relationship between the pharmacist and the technicians. I got a glimpse about what a pharmacist can do in the community for patients. As an internship student‚ I thought I could only do fill drugs. However
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(Winter 2014) Pilgrim Bank (A): Customer Profitability Pilgrim Bank (A) is a case that analyzes customer profitability in a retail banking setting. It explores a business phenomenon common to the retail banking industry and‚ within this context‚ acquaints you with the types of managerial questions that can be made by data analysis. As a recently hired analyst‚ Alan Green (your group’s role) has data on a sample of customers and must make recommendations about whether the bank should charge fees
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COOLIDGE BANK AND TRUST COMPANY The Coolidge Bank and Trust Company received its charter from the Commonwealth of Massachusetts in July 1960‚ was founded by a group of merchants and businessmen who were dissatisfied with the quality of service provided by the local bank in Watertown. The leader of the group‚ Mr. Milton Adess having no banking background focused on retail and introduced some new innovations as no-service-charge during 1964. They went ahead with dropping their $100 minimum balance
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Problem statement The main problem in this case is that whether bank of America add the complicate app and add more new features or not. If they add the new complexity application‚ it could cost lot of money‚ and it could also give their users some negative effect. Like the case described “it is unclear if users were ready to sign up for mortgages or credit cards on their mobile phones.” BofA concerns about how the mobile banking affect their customers. Because behavioral factor is very important
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to be maintained in Current account. As per RBI directive banks are not allowed to pay any interest on the balances maintained in Current accounts. However‚ in case of death of the account holder his legal heirs are paid interest at the rates applicable to Savings bank deposit from the date of death till the date of settlement. Because of the large number of transactions in the account and volatile nature of balances maintained‚ banks usually levy certain service charges for operating a current
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