1.1 INTRODUCTION TO THE STUDY Work life balance is the separation between the work life and the personal life. It is the boundary that is created between one’s profession‚ career‚ or business and every other segment that makes up the life. Work-life balance‚ in its broadest sense‚ is defined as a satisfactory level of involvement or ‘fit’ between the multiple roles in a person’s life. Work-life balance for any one person is having the ‘right’ combination of participation in paid work (defined by
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A PROJECT REPORT ON AXIS BANK PRODUCTS‚ SERVICES AND FUNCTIONING SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF BACHELOR OF BUSINESS ADMINISTRATION (B&I) GURU GOVIND SINGH INDRAPRASTHA UNIVERSITY‚DELHI SUBMITTED TO: SUBMITTED BY: Batch No:- 2008-2011 MAHARAJA AGRASEN INSTITUTE OF MANAGEMENT STUDIES AFFILIATED TO GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY
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Apex Financial Institutions in India 1. EXIM Bank (Export Import Bank of India) 13 2. ECGC (Export Credit & Guarantee Corporation of India) 16 5. Exports & Import 1. Exports‚ Procedure & Finance 19 2. Import Procedure & Finance 36 6. Facilities provided by the Banks to Exporters & Importers 1. State Bank of India
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the way the employees will behave the customers. In order to achieve this‚ there are some subtle behaviors that can send the most powerful messages to the customers. These involve the prompt initiation of the conversation‚ verbal greeting‚ getting customer committed which are all to welcome the customer as a guest. Hi is a good word with a smile on face to greet. Apart from these‚ icebreakers are also important which dispel the suspicious thoughts of the customers by using some compliments‚ comments
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PLAN A BALANCE MENU FOR ONE DAY Breakfast | | Amount | Item | Protein | Carbs | Fats | Calories | | 12 ounces | Coffee-w/caffeine | 0.40 | 1.40 | 0.00 | 8.00 | | 1 cup | Milk | 8.00 | 11.00 | 5.00 | 120.00 | | 1 tbps | Cream‚fluid‚half and half | 0.44 | 0.65 | 1.73 | 19.55 | | 1 pack | Oatmeal-instant‚maple‚brn sugar Quaker | 4.50 | 31.60 | 2.10 | 152.00 | | Total: | 13.34 | 44.65 | 8.82 | 299.55 | AM Snack | | 1 cup | Cottage cheese- 1%fat | 28.00 | 6.00 |
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Measuring Customer Satisfaction Introduction Determining the do’s and don’ts of customer satisfaction should be regarded as an instrumental business practice. There should be nothing arbitrary about gathering information‚ and simply tracking numbers is a waste of time and effort. If an organization is not using good reliable data‚ then‚ most likely the organization is doomed to fail. According to James Evans and William Lindsay (2011)‚ “Meeting customer expectations (that is‚ providing satisfiers)
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Chapter 2 Literature Review Since the Balanced Scorecard was developed in the 1990’s by Robert Kaplan and David Norton (1992)‚ it has gained in popularity amongst academics and practitioners. In 1990‚ Kaplan and Norton led a research study of a lot of companies with the purpose of exploring the new methods of performance management. The importance of the study was an increasing belief that the financial measures of performance management were not as effective as before with the development of modern
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strategies so as to retain their employees. In this respect‚ the quests for work life balance strategies are becoming more and more vital for firms engage in the Business Process outsourcing field. The need to retain existing key staff and talent pool coupled with the cut throat competitive labour market had led to the evolution of the work life balance concept. Consequently‚ the concept of the Work life Balance strategies have evolve to cater for the changing nature of work and also to make work
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1. Q:Collect Balance Sheet of five different companies. Try to analyse it in your own words. Analysis can be in terms of change in profit‚ asset‚ liabilities. Etc ZYNGA [pic] The First comapny we’ll be looking at is Zynga. Let’s jump right into it. Across the board‚ the Total Current Assets is less than the previous year‚ more more than other earlier years. This could indicate that the company may have liquidized some of their assests within the year. Total Assests is greater than the
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HISTORY OF BANKS The origins of modern banking can be traced to medieval and early Renaissance Italy‚ to the rich cities in the north like Florence‚ Lucca‚ Siena‚Venice and Genoa. The Bardi and Peruzzi families dominated banking in 14th century Florence‚ establishing branches in many other parts ofEurope. One of the most famous Italian banks was the Medici Bank‚ set up by Giovanni di Bicci de’ Medici in 1397. The earliest known state deposit bank‚ Banco di San Giorgio (Bank of St. George)‚ was founded
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