INFORMATION TECHNOLOGY & BUSINESS Production and Operation Management Group Project Topic : Permata Bank Major : Management Intake : 2009 Class : Leeds By : Henny Valentine Wijaya (Group Leader) Renova Lie Janny Tri Suci Vivi Chandra Yussy CONTENTS 1. Company Profile 2.1. History 2.2. Address 2.3. Excellence Story of Permata Bank 2.4. Product & Services Offered 2.5. Organization Structure 2.6. Description of
Premium Customer service Customer Bank
Bank is an organization where people can save their money‚ invest or take loans in big amounts to get what they want such as‚ cars loans or house loans and business loans … etc. Banks can make people and business life easier where they can withdraw their money any time. There are many banks in Oman. Some banks are well known with their excellent reputation because of the easy and fast services and some are known with their excellent customer service. There are a lot of banks in Oman‚ some are
Premium Bank Customer service Customer
Dhaka Bank Limited in the year 1995. The Bank has 55 branches across the country and a wide network of correspondents all over the world. The Bank has plans to open more branches in the current fiscal year to expand the network. The Bank offers the full range of Banking and investment services for personal and corporate customers‚ backed by the latest technology and a team of highly motivated officers and staff. In our effort to provide Excellence in Banking services‚ the Bank has launched
Premium Bank
services. Strategies Tidal bank has been identified a new target segment that has been overlooked by other banks and that’s a product/service for the aspiring woman. The name of the product for the identified segment is Tidal Woman (a product/service suite defined especially for only women- this is a business-to-consumer targeting).The single objective is to
Premium Marketing Price Pricing
The case of Chase Manhattan Bank Scope of the project The scope of reengineering includes process improvement‚ process reengineering‚ business reengineering and transformation. The case of Chase Manhattan Bank belongs to the process reengineering‚ not process improvement or quick hits. In Chase Manhattan Bank‚ reengineering requires not only the rethinking of the business process but a concurrent examination and redesign of the information technologies and organization that support these processes
Premium Business process reengineering Process management
Anthony A. Aderhold BETH 601-80 Case Analysis #2 “US Citizen Bank (A)” Identification: Should Ms. Jefferies submit information or withhold information to a governmental arm‚ even though participation is completely voluntary? Michelle Jefferies is vice president for the Niche Credit Markets Division for US Citizen Bank. During her tenure‚ the development of a college student credit card program has rapidly accelerated. At the same time the U.S. General Accounting Office (GAO) has requested
Premium Bank Law Finance
Alpen Bank: Launching the Credit Card in Romania Case Study Solution By Liqi Zhou Nov. 5th‚ 2014 To: Gregory Carle From: Liqi Zhou Re: Alpen Bank’s decision of launching credit cards in Romania Date: Nov. 5th‚ 2014 Purpose: The Romania market has huge and increasing profit for credit cards‚ so Alpen Bank should enter it ASAP. Preview: Alpen Bank should launch the credit card now to both middle-class and affluent segments of the market using all possible consumer acquisition methods to capture
Premium Credit card Bank Credit history
OPERATIONS OF BANK AGENCY IN KENYA- EQUITY BANK AND BANK AGENTS IN NAIROBI WEST by MUNGA‚ DOROTHY WAMBAIRE 056157 A Management Research Project Proposal submitted in partial fulfillment of the requirements for the degree of Bachelor of Commerce Strathmore University 2013 Declaration This is to certify that this research proposal is my original work and that it has not been presented or submitted for a degree award in any other institution of higher learning. Information from other sources
Premium Bank
of an organization‚ think‚ feel and act within the framework of that organization.” (Christensen‚ 2006) In the case of Umpqua Bank‚ the organizational culture is so unique that both employees and customers embrace it. Umpqua is not just a bank‚ it’s a way of life and the experience you feel at this organization should surpass any banking experience you’ve had. In reviewing this case study‚ it’s interesting to see how culture is embraced at all levels of the banking experience. Since culture is
Premium Bank Organizational structure The Culture
Jyske Bank was established in 1967 after merging four Danish banks operating in Jutland. Jyske Bank had been considered as a typical Danish bank‚ which is prudent‚ conservative‚ well managed and undifferentiated till the late 1990s. However‚ with the new strategy‚ the bank developed to guide differentiation from the mid of 1990s among great amount of Danish banking customer satisfaction. Q1. What is Jyske Bank’s new positioning or competitive differentiation strategy? Base on the case‚ Jyske
Premium Bank Customer Product differentiation