On the Use of Customer Relationship Management (CRM) in the Banking Industry: A Qualitative Cross-Case Analysis between the Banks in Pakistan and the UK A thesis submitted to The University of Manchester for the degree of Doctor of Philosophy In the Faculty of Humanities 2010 Shahzeb Ali Malik Manchester Business School Contents LIST OF FIGURES AND TABLES 10 ABSTRACT 12 DECLARATION 13 COPYRIGHT STATEMENT 14 LIST OF ABBREVIATIONS 15 ACKNOWLEDGEMENTS
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supervisors need to understand these risks and be satisfied that banks| |are adequately measuring and managing them. The key risks faced by banks are discussed below. | |Credit risk | |The extension of loans is the primary activity of most banks. Lending activities require banks to make judgements related to the | |creditworthiness
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EXECUTIVE SUMMARY Commercial banks occupy a dominant place in the money market. They‚ as a matter of fact‚ form the largest component in the banking structure of any country. They are the oldest‚ largest and fastest growing financial institutions in India. They are profit making institutions‚ dealing in money and credit. Commercial banks play a major role in the growth and development of the country due to the modern organization and functioning‚ huge funds and wide network all over the country
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2011 Contents ABSTRACT . In this assignment SANASA Development Bank has chosen as the organization and has done a cultural analysis of SDB Bank. The major purpose of this research is to analyze the culture of the organization SDB by creating a new model on organizational culture for SDB. Used for this examine used interviews‚ explanation and resultant readings as facts congregation methods. Here should be a technique to obtain that kind of ideas to the organization
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Bank Reconciliation Statements (With answers) A. Purpose of a bank reconciliation It should be prepared regularly as part of the internal control system of the business to check: a) the accuracy of the cash book b) the accuracy of the bank statement c) that undue delay is not occurring between payments‚ receipts and their clearance by the bank d) to discover payments made and items received by the bank not entered in the cash book B. Reasons for differences in bank statement and cash
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Sub: Request to Accept the Report It is indeed a great pleasure to have the opportunity to submit the project paper. We have prepared this project report in accordance with the instructions given by you. Our topic is “Performance Review of BRAC Bank” We think that‚ working on this topic was very interesting and we have explored something remarkable through our project. This project is to describe our observation‚ learning and recommendation based on the knowledge and experience gained during
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SWOT analysis is a strategic planning method used to evaluate the Strengths‚ Weaknesses‚ Opportunities‚ and Threats involved in a project or in a business venture. It involves specifying the objective of the business venture or project and identifying the internal and external factors that are favorable and unfavorable to achieve that objective. The technique is credited to Albert Humphrey‚ who led a convention at Stanford University in the 1960s and 1970s using data from Fortune 500 companies.
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the objectives of bank performance analysis? • evaluate progress towards meeting the goals and objectives set out by management‚ and • compare a bank’s performance relative to other banks • highlight strengths and weaknesses • for management to take appropriate remedial action 2. What are the main external forces that have an impact on a bank’s performance? • Deregulation – unleashed competition on both sides of the balance sheet. • Innovation and Globalisation – expanded banks’ balance sheets in
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A Bank Is A Financial Institution And A Financial Intermediary That Accepts Deposits And Channels Those Deposits Into Lending Activities‚ Either Directly By Loaning Or Indirectly Through Capital Markets. A Bank Is The Connection Between Customers That Have Capital Deficits And Customers With Capital Surpluses. Uttara bank Uttara Bank-one of the largest and oldest private-sector commercial bank in Bangladesh‚ with years of experience. Adaptation of modern technology both in terms of equipment and
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Commercial Banks Commercial Banks grant mainly short-term loans.In the beginning‚commercial Banks extended loans to traders and merchants for the transport of their goods in both domestic an international trade as well as to finance the holding of an inventories during the brief period required for their sales. To day‚commercial banks are the biggest lenders in commercial and industrial loans. They supply loan funds to business firms as well as to consumers ‚ government agencies‚ universities
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