CRM Departme rt M ent At BRAC B Bank Limited d by Marzu Hussain uk ID: 0710061 An Internshi Report Presented in P A ip Partial Fulfill lment Of the Requirem t ments for the Degree e Bach helor of Bus siness Admin nistration Inde ependent Un niversity‚ Ban ngladesh Decem mber‚ 2011 2 A Working report on the CRM Department At BRAC Bank Limited 3 A Working report on the CRM Department At BRAC Bank Limited by Marzuk Hussain ID: 0710061
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Commercial Bank Recent changes have reformed the banking sector worldwide. The economic‚ political and social transformations have obliged several banks all over the world to emphasize on retail banking. Commercial Bank answers to those challenges by implementing a change program called PEGASUS. Pegasus has under its umbrella five main programs: 1) CRM implementation‚ 2) Business Process Reengineering‚ 3) Development of alternative distribution channels such as e-banking‚ 4) New roles‚ new work
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success is dependent on those who drive process change to achieve desired outcomes; hence‚ stakeholders are the drivers. The provision of education is essential to helping all stakeholders understand the ‘Why’ and need for change. Without their commitment to sharing accountability for improving the patient experience of care‚ the organization’s HCAHPS performance scores will remain status quo. Stakeholders need to understand the ramifications of remaining status quo – most importantly how this affects
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in depth explanation covering the points of view of the different stakeholders and provide a clear link between these points of view and the aims of the two organisations. For each stakeholder you have identified‚ explain how much influence they have on the aims and objectives of the two organisations. Assignment Brief: Evaluate the influence different stakeholders exert in one organisation. M1 Customers are a key stakeholder in any company‚ but for Apple in particular they play a big role on
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Name: Phillip Liburd Membership number: P04323553 Unit: Meeting Stakeholder and Quality Needs Company: Allen Gears Centre: Black-Elk Business Alignment Limited Description: My current role at Allen Gears is as a Sales Engineer. I do not hold a managerial role but I am making progress to achieve a qualification that will allow me to manage in the near future. Reflective Statement In this module I have had to think about how this company functions in a lot more detail than
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Commercial banking activity BLF is an old established leading bank in Corporate Banking and an active professional provider of quality services to the Lebanese and regional markets. Our specialized team covers all segments of the business and is fully dedicated and committed to present our clients with needed advisory and adapted solutions to their requirements. Commercial banking activities are carried out through two main commercial divisions: the small and middle market banking division and
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prevention analyst at a bank here in Norman. My coworker wonder why people deposit counterfeit checks into the bank and commit fraud on our clients accounts. I say people commit this crime becuase they feel they need the money and lack the drive to go out and earn the money themselves. This concept sounds all too familiar. This concept I described can be explained by Merton’s Strain theory. Throughout this essay I will describe the processes of bank scams and counterfeit in the bank. Do not confuesed
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SUMMIT BANK LIMITED MULTAN ROAD BRANCH [pic] An Internship report Submitted in Partial Fulfillment For The Degree of Masters of Science In Accounting & Finance AMNA HAMID Session (2008-2010) Department Of Accounting & FinanceKinnaird College for Women‚ Lahore [pic] Executive summary “The purpose of study was to know about SUMMIT BANK LIMITED and to analyze the financial statement. “ In this report the Summit Bank’s history‚ mission‚ vision and services as well as management is
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The factors that have been responsible for bank disintermediation In my opinion‚ there are three major arguments for the factors that have been responsible for bank disintermediation. First‚ pareto improvement (Vilfredo Pareto)‚ second‚ reputation acquisition in debt markets (Diamond‚ D.‚ 1989)‚ third‚ corporate finance theory (MM & Trade-off Theory). 1. Pareto Improvement (Vilfredo Pareto) According to Pareto efficient (Vilfredo Pareto)‚ if economic allocation in any system is not Pareto
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Stakeholders Key stakeholders can either have a positive or negative effect towards a business‚ or who are important to an organisation. Examples of key stakeholders may be funders‚ government‚ head of businesses and other community figures. Customers: The customers are external stakeholders and they want the most they can get out of the business (in this case - school they have chosen to go to). As a business the customers want to see improvements in the organisation; for example improvements
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