Principles of Ethical Reasoning Adapted from Business Ethics‚ Concepts and Cases: Manuel Velasquez (2006) Prentice Hall Utilitarianism Utilitarianism is a general term for any view that holds that actions and policies should be evaluated on the basis of the benefits and costs they will impose on society. In any situation‚ the “right” action or policy is the one that will produce the greatest net benefits or the lowest net costs (when all alternatives have only net costs). Many businesses
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the Report: Practical orientation and evaluation of banks performance is a part of the BBA program provided by University of Dhaka. The proposed topic is “Customer Service & Measuring Customer Satisfaction of One Bank”. This report is the requirement of the practical orientation. Bank is a service oriented organization. So the practical orientation has been made an integral part of the BBA degree requirement. In this regard I went to One Bank Limited to take a practical exposure of the activities
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Study of consumer perceptions towards discount offers Abstract This research study examined consumers ’ perceptions of products they purchased under discount offers‚ and their effects on repurchase intentions of the same products after the end of the offers. The research began with an exploratory study of marketers ’ observations of the effectiveness of consumer discount programs‚ and consumers ’ opinions regarding the products. The findings of this exploratory research were used to develop hypotheses
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International Journal of Business and Management Tomorrow Vol. 1 No. 1 Alternative Banking Channels and Customers’ Satisfaction: An Empirical Study of Public and Private Sector Banks Vijay M. Kumbhar ‚ M. A. SET‚ NET‚ GDC&A‚ DIT and M. Phil (Economics) and recently‚ he has submitted PhD Thesis in Alternative Banking and Its Impact on Customers Satisfaction to Shivaji University‚ Kolhapur www.ijbmt.com Page | 1 International Journal of Business and Management Tomorrow Vol. 1
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ACKNOWLEDGEMENT No task is a single man’s effort. Various factors‚ situations and persons integrate to provide the background for the accomplishment of a task. Behind a successful undertaking are blessing and guidance of many. My sincerest thanks to Mr. Bhupinder Sahni at International services without whose kind benedictions this project would have been impossible. I was fortunate to get opportunities to interact with the real working environment and learnt a lot about the function
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CHAPTER 1 PROBLEM DEFINITION 1.1 BACKGROUD TO THE PROBLEM For our research‚ we found that SME product can’t compete with global or multinational product or brand. That why we conduct this research to know or investigate what are their (household) perception about SME product based on 4 factor which is brand‚ purchase intention‚ packaging and last but not least price. For instance‚ SME product that we choose is MUNIRAH and on the other hand we compare with well-known fruit juice for example PEEL FRESH
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Management Thesis - II Final Report On A Comparative study of customer services in ICICI and SBI. Submitted by M.J.VIDHYAA II YEAR MBA INC KEELKATTALAI Under the Guidance of DR.J.GAYATRI FACULTY GUIDE INC KEELKATTALAI 1 ICFAI National college‚ KEELKATTALAI (Certificate from Faculty Supervisor) CERTIFICATE This is to certify that the Management Thesis titled “A Comparative study of customer services in ICICI and SBI” submitted by M.J.VIDHYAA Enroll No: 7NBCT011 during Semester
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INTRODUCTION Consumer Perception Definitions Customer and Consumer -The term “customer” is typically used to refer to someone who regularly purchases from a particular store or company .The term "consumer" more generally refers to anyone engaging in any of the activities used in definition of consumer behavior. Therefore‚ a customer is defined in terms of a specific firm while a Consumer is not the individual buyer-The most commonly thought of consumer situation is that of an individual
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Bank mergers have increased rapidly in the past few years. Many wonder are so many mergers really necessary. The consolidation of two large banks could affect the relationship between the community‚ customer and the employee. Along with the merging of the two industries comes change for everyone involved. There is a lot of competition in the banking industry‚ which is the main reason for so many bank mergers. Bank mergers can improve competition and can be beneficial to the community if both
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A project on Customer Satisfaction towards Baroda Dairy’s Product-Milk. A Project on: Customer Satisfaction towards Baroda Dairy’s Milk. By Submitted to: A report submitted in partial fulfillment of The requirement of The MBA program Certificate This is to certify that_________‚ student(s) of Master of Business Administration (Batch _______) at Parul Institute of Management & Research‚ Waghodia
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