administration course being taken up at Department of Management Studies‚ Lovely Professional University‚ Phagwara. I was provided opportunity to undergo training at the Jammu and Kashmir bank at its zonal office JAMMU‚ my field of interest was to study the: “CUSTOMER SATISFACTION TOWARDS JAMMU AND KASHMIR BANK IN JAMMU” This project has been of great help in providing me an insight into the real life working of an organization. It gave me a chance to apply‚ all I had learned to practical situations
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Security of Bank Teller Operations Who is a Bank Teller? A teller is an employee of a bank[->0] who deals directly with most customers. In some places‚ this employee is known as a cashier. What are we protecting? Customer Funds ( CASH) 1. Teller Cash 2. Vault Cash 3. Cash Shipments Bank teller is taking care of these honest customers and at the same time distinguish the difference between the customer and the robber.) A welded stainless steel deal tray makes it possible for tellers
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gratitude also goes to the professors in the EMBA program and EMBA staff‚ as well as the professors in NEU‚ for offering me great knowledge and supports. Last but not the least. I would like to send my special thanks to my fellow colleagues of Bank for Foreign Trade of Vietnam for their great support in collecting and using the data during my thesis completion‚ for their ideas and advices‚ as well as their enthusiasm during the in-depth interviews in order to complete this thesis.
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- 15 15 - 31 31 - 33 34 - 37 1|Page 1.0 Background of The Study Our research introduces the phenomenon on the satisfaction of service quality in CIMB Bank. It consists of the background of study‚ problem statement‚ objectives of the researchers in carrying out the study and the importance of the study towards the service quality of the bank in which the study is conducted. Nowadays‚ customers all over the places are becoming more quality conscious. Hence‚ there had been an increase in customer
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best banks back then‚ Barclays began acquiring other banks across UK‚ such as Bolithos in Cornwall and the South West in 1905. By doing this Barclays became known throughout the company and so increased its market shares and profits. Whatever this company did was related to the fact that it wanted to increase its ability to perform its business effectively. Another great move made by Barclays is its acquisition of UK ’s largest bank with its head office outside of London‚ Martin ’s Bank‚ in 1969
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Profile of EXIM Bank Export Import Bank of Bangladesh Limited (EXIM Bank) was established in the year 1999 under the leadership of Late Mr. Shahjahan Kabir‚ Founder Chairman who had a long dream of floating a commercial bank which would contribute to the socio-economic development of our country. He had a long experience as a good banker. A group of highly qualified and successful entrepreneurs joined their hands with the founder chairman to materialize his dream. Indeed‚ all of them proved themselves
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BRAC Bank Limited Introduction a scheduled commercial Bank‚ commenced its business operation in Dhaka‚ Bangladesh on 4 July 2001. The Bank is mainly owned by the largest NGO in Bangladesh – BRAC. The Bank has positioned itself as anew generation Bank with a focus to meet diverse financial needs of a growing and developing economy. The Bank has embarked with an acknowledged policy to promote broad based participation in the Bangladesh economy through the provision of high quality banking service
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INTRODUCTION Oriental Bank of Commerce (OBC) was started in Lahore‚ Pakistan in 19th February of the year 1943. It made a modest beginning under its Founding Father‚ Late Rai Bahadur Lala Sohan Lal. OBC is a public sector bank engaging in monetary intermediation of commercial banks‚ saving banks and discount houses. In 1947‚ the Bank had to face the holocaust of partition. The bank was nationalized on 15 April 1980. It has its headquarters in Gurgaon‚ Haryana‚ India. Its revenue stands to be Rs
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stable in an increasingly global business environment. The Indian bankingsystem has witnessed a series of reforms in the past‚ like deregulation of interest rates‚ dilution of government stake in PSBs‚ and increased participationof private sector banks. It has also undergone rapid changes‚ reflecting a number of underlying developments. This trend has created new competitive threats as well as new opportunities. This paper aims to foresee major future banking trends‚ based on these past and current
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Measuring the Service Quality of Service Sector - A Case of Commercial Bank of Ethiopia R.Renjith Kumar‚ Asst. Prof and Head of the Department‚ Ilahia School of Management Studies‚ Ilahia College of Engineering and Technology‚ Muvattupuzha‚ Kerala Abstract Service sector is growing in Ethiopia which basically an agrarian country is trying to become a developing country in the North Eastern Africa. Banking services have gained significant role in this country due to increasing number of customers
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