ABSTRACT This study on “CUSTOMER SATISFACTION TOWARDS ONLINE BANKING “ is designed to analyze existing customers of the bank and study their satisfaction level for the online banking service of the bank. A questionnaire was designed for the study in order to assess customer satisfaction at INDIAN OVERSEAS BANK. A total of 100 employees were surveyed. Questions pertaining to safety and comfort‚ online banking facilities‚ online transactions and overall satisfaction level were formulated. The
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HISTORY OF MOBILE BANKING | INTRODUCTION OF MOBILE BANKING | MOBILE BANKING CONCEPT | PRIMARY MODELS FOR MOBILE PAYMENT | MOBILE BANKING IN INDIA | MOBILE BANKING TECHNOLOGY | CHALLENGES FOR A MOBILE BANKING SOLUTION | ROLE OF HANDSETS IN MOBILE BANKING | FRAUDS & SAFETY MEASURES IN MOBILE BANKING | RECESSION IS NOT AFFECTING MOBILE BANKING | POSITIVENESS OF MOBILE BANKING | PROCEDURE OF REGISTRATION | Problems in m banking | RBIS AND M BANKING SERVICES IN INDIA(GUIDELINES)
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QUESTIONNAIRE Based on Study of Customer Behaviour towards E-Banking in Private Sector Banks Personal detailsName: - _________________________________________ 1. Gender:2. Age Group:Male Below 21 Years‚ 31 years – 40 years‚ Above 50 years 3. Occupation:Govt. Job Business Other (specify) ___________ 4. Income Group (Per month) below 10‚000/25‚001 – 50‚000/10‚001 – 25‚000/More than 50‚000/Private Job Female 21 years – 30 years‚ 41 years – 50 years‚ Student 5. Contact No.___________________________
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INTRODUCTION Central Banking is one of the most useful institutions which human ingenuity has developed to help the society in managing its collective financial affairs. Every country‚ these days has a Central Bank which controls its entire banking system. Few countries had a Central Bank in the 19th century‚ but the popularity of the Central Bank has greatly increased in the 20th century. Today‚ there is hardly any country in the world which does not have a Central Bank of its own. After the
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iMIT Sloan School of Management MIT Sloan Working Paper 4467-04 February 2004 Investment Banking and Analyst Objectivity: Evidence from Forecasts and Recommendations of Analysts Affiliated with M&A Advisors Adam Kolasinski and S.P. Kothari © 2004 by Adam Kolasinski and S.P. Kothari. All rights reserved. Short sections of text‚ not to exceed two paragraphs‚ may be quoted without explicit permission‚ provided that full credit including © notice is given to the source. This paper also
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Report On “Green Banking Initiatives in Bangladesh” Course Title: Business Communication Course code: EMBA-501 Submitted To Homaira Semeen‚ Lecturer‚ Department of Accounting & Information System‚ Jahangirnagar University‚ Savar‚ Dhaka-1342. Submitted By Md. Ragib Mahmud‚ ID-20131027‚ 5th Batch‚ Evening MBA Program‚ Jahangirnagar University‚ Savar‚ Dhaka-1342. Date of Submission: 26th April‚ 2013 Letter of Transmittal April 26‚ 2013. To Homaira Semeen‚
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The Evolution Of Banking by Andrew Beattie (Contact Author | Biography) With the exception of the extremely wealthy‚ very few people buy their homes in all-cash transactions. Most of us need a mortgage or some form of credit to make such a large purchase. In fact‚ many people use credit in the form of credit cards to pay for everyday items. The world as we know it wouldn’t run smoothly without credit and banks to issue it. In this article we’ll‚ explore the birth of these two now-flourishing industries
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How Agent Banking Changes the Economics of Small Accounts ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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EMERGING ISSUES & OPPORTUNITIES OF RETAIL BANKING IN INDIA 1.0 RETAIL BANKING –An Introduction Retail banking is‚ however‚ quite broad in nature - it refers to the dealing of commercial banks with individual customers‚ both on liabilities and assets sides of the balance sheet. Fixed‚ current / savings accounts on the liabilities side; and mortgages‚ loans (e.g.‚ personal‚ housing‚ auto‚ and educational) on the assets side‚ are the more important of the products offered by banks. Related ancillary
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The use of a bank located outside the legal jurisdiction of the country of one’s residence for all banking and financial services can be called offshore banking. Offshore banks normally are situated in tax havens and provide secrecy and safety for the depositors. It was the English who coined the word offshore to specify tax havens located in the British Channel Islands‚ which were actually off the shores of Great Britain. The banks located in these islands offering tax savings were the pioneers
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