Introduction India is in the midst of a retail boom. The sector witnessed significant transformation in the past decade from small-unorganized family-owned retail formats to organized retailing. Indian business houses and manufacturers are setting up retail formats while real estate companies and venture capitalist are investing in retail infrastructure. Many international brands have entered the market. With the growth in organized retailing‚ unorganized retailers are fast changing their business
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Management is a way of managing products on the level of a product group‚ rather than on the level of single product. At the core of the Category management concept is a focus on a better understanding of consumer needs as the basis for retailers and suppliers strategies goals and work processes. The evolution of the concept of category management is closely linked to the development in the field of supply chain management and technology. Technology plays a key role‚ as information is a key enabler. The
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programs. Piggly Wiggly’s private-label program includes about 1000 products in more than 200 categories. The franchisor handles all of the management responsibilities for its private-label line‚ including setting product specifications‚ choosing suppliers‚ monitoring quality‚ and package design. Although Piggly Wiggly is owned by Fleming companies (www.fleming.com) ‚ a major grocery wholesaler‚ its franchised store do not have to purchase from Fleming. Some of the privatelabel products are bought
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I. Major Steps in Merchandise Buying and Handling A. Merchandise management is the analysis‚ planning‚ acquisition‚ handling‚ and control of the merchandise investments of a retail operation. Exhibit 9.1 illustrates the major steps in the merchandise management process. 1. Analysis is used in the definition because retailers must be able to correctly identify their customers before they can determine the needs and wants of their consumers. 2. Planning is included because retailers must
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TYPES OF RETAIL FORMATS 1. CHAIN STORES: • Chain stores are retail outlets that share a brand and central management‚ and usually have standardized business methods and practices. • These characteristics also apply to chain restaurants and some service-oriented chain businesses. • In retail‚ dining and many service categories‚ chain businesses have come to dominate the market in many parts of the world. Chain stores are a form of franchising. • The world’s
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compared to their village. However‚ I find this hypocritical according to their customs but I just follow along. For example‚ they talk about how in one village‚ the children of the couple belongs to the woman’s family. Also‚ they discuss the strange bargaining principles of which other villages conduct when settling a bride-price. Lastly‚ they talk about Anadi‚ a leper who has leprosy. Overall‚ Akuke gets married‚ and the men start to talk about moral issues in Umuofia. In Chapter 9‚ Ezinma falls sick
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international conference on issues and challenges to the retail and FDI in India and across the world organized by symbiosis center for management studies (undergraduate). With the advent of foreign investment in India and the government showing favorable indications towards FDI‚ India has become a focused playground for foreign players. This conference aims at exploring the viewpoints of experts from industry and academia on the FDI and retail scenario in India and across the globe. Retailing in
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Zara’s information Technology strategies and the diatribe between Salgado‚ The Head of the Department and Sanchez ‚ his assistant‚s concern upgrading the operating system and the implementation of a new IT system to fulfill the needs of a fast growing retail chain. Despite the fact that Zara is over performing in their core business and that they are not showing big problems inside their structure‚ this shouldn’t be seen as a pretense to dodge updating the Software. Here we see Sanchez’s sight who confide
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Role of CRM in Retail CRM has been defined as a process; as a strategy‚ a philosophy‚ a capability‚ or as a technological tool .However‚ CRM is definitely more than just technology. While technology is a key enabler‚ it is only a means to the end and most authors view CRM as a combination of strategy and information systems focusing company’s attention on customers in order to serve them better (Chan‚ 2005). CRM is considered to unite the potential of relationship marketing strategies and
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Carbonated Soft Drink‚ Ready-to-Eat Breakfast Cereal and Specialty Coffee Industries Using Porters Five Forces Michael Porter’s framework describes an industry as being influenced by five forces: buyer power‚ supplier power‚ threat of substitutes‚ threat of new entrants and the degree of rivalry between existing firms within the industry. A strategic business manager can use Porter’s model to more clearly understand the industry environment in which its firm operates and to therefore develop a competitive
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