GLOBAL MANAGEMENT - CASE STUDY Starbucks International Operations a presentation 1 GLOBAL MANAGEMENT - CASE STUDY Starbucks International Operations a presentation 1 First store opened in Seatle in 1971 165 Outlet in 1992 when company issued its initial shares of public stocks generates $4 billion per year in revenue Serves more than 33 million customer each week Partners with Albertson’s‚ Barnes & Nobles‚ Hyatt‚ Kraft‚ Marriot‚ Pepsi‚ United Airlines STARBUCKS facts and figures 2 First
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Starbucks Departments &functionality Marketing Department • It is a team of over 200 developing the strategy for all customer touch points in a Starbucks store and in the digital space. This includes campaigns for our products (like a favorite‚ the Pumpkin Spice Latte) or digital marketing campaigns like social media‚ promotions‚ as well as programs like Starbucks Card‚ CRM‚ ecommerce and mobile (Digital Ventures). • Whether it’s on a mobile device or in one of our stores‚ they strive
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Starbucks’ Structure What would we do without Starbucks? Whether it’s your regular morning cup or you just need a quick pick me up‚ Starbucks are everywhere and their staff are always there to brew you a cup with while providing friendly customer service. While the baristas will be your main point of contact when requesting your drinks‚ there is also the job of Shift Manager who makes drinks as well‚ but their primary duties include managing and maintaining the store. To better understand
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Collective Bargaining at West University Camille R. Byrne DeVry University Professor Estes Perkins 10/18/12 Collective Bargaining at West University I. The labor law does encourage unionization to keep the employers honest. It protects employees from unfair labor practices‚ and it also provides provisions for the employer as well‚ it protects them from unfair union practices. The National Labor Relations Act of 1935 (NLRA) clearly states that “this law guarantees workers the right to
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Plea-bargaining has been practiced in the criminal justice system for over 300 years. Controversial cases have brought plea bargains to the forefront and have created bias towards this practice. However‚ if plea bargains were not implemented‚ a chaotic and expensive justice system would be created. With such cases bringing a negative view to plea-bargaining‚ this research paper aims to show the positives and negatives of plea-bargaining. Critics of plea-bargaining believe that sentences demonstrate
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BLUE OCEAN STRATEGY STARBUCKS Starbucks Corporation‚ generally known as Starbucks Coffee‚ is an American global coffee company and coffeehouse chain based in Seattle‚ Washington. Starbucks is the largest coffeehouse company in the world ahead of UK rival Costa Coffee. The largest coffee house in the world with 21‚160 stores in 63 countries was operating in a highly competitive market place and needed to re-define its proposition to its consumer base. The Eliminate -Reduce -Raise - Create Grid Eliminate:
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 Union: A formal association of workers that promotes the interests of its member through collective action. Generally‚ The Union workers receive higher wages and benefits then do non-union workers. However Unions can be associated with high Productivity. Why Do Workers Join Unions? Worker’s Join Union Primarily because of management failure to address organizational & job-related concerns. What Do Unions Want? Unions have 2 Sets of aims: Union Security: Five Types
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Starbucks Turkey 1) Yes‚ Starbucks has done well in Turkey. Even though Turkey had a conservative social structure‚ opening 105 stores in five year (2003 – 2005) is a remarkable achievement. The common growth driver in terms of consumer characteristics was the fact that coffee was an embedded in Turkish culture. Coffeehouse was a place for people to socialize and discuss religion‚ philosophy‚ politics or personal matters. Driver in regards to market characteristic was the countries high rage
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History of Starbucks The history of Starbucks began in Seattle‚ WA on March 30th 1971 where three associates‚ Jerry Baldwin‚ Zev Siegl and Gordon Bowker decided to start their own business. They were passionate about coffee and created a small coffee shop. The store initially just sold roasted coffee beans as well as tealeaves and spices rather than the drinks they have become so famous for. The small did well and they rapidly opened six more stores in Seattle‚ becoming the largest coffee roaster
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line of blended coffee beverages sold by Starbucks. It consists of coffee blended with ice and various other ingredients‚ usually topped with whipped cream. Frappuccinos are also sold as bottled coffee beverages in stores and from vending machines. Launched as an experiment in a California Starbucks‚ the frappuccino went national about 15 years ago and soon became a popular alternative to hot drinks. It looks like in a long term of life. Because Starbucks is hoping its sales will help offset the
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