4 steps to rebuilding customer-supplier relationships By Justin Brown Many customer-supplier relationships were weakened or damaged during the economic downturn. To rescue them‚ both sides need to acknowledge past mistakes‚ identify the causes of those problems‚ take corrective action‚ and monitor the results. As of this writing‚ all signs are pointing toward recovery‚ and economic indicators (take your pick) are suggesting a better ending to 2010 than we experienced in 2009. Optimistic whispers
Premium Customer service Interpersonal relationship Supply chain
packages per day. This shows that CP is the most profitable and huge potential for growth. Customer analysis – Who needs CP? How large is the market? Is CP an economically viable product? Can FedEx do 6000 CPs a day? If you look at the current market for Special-Handled Packages there is huge potential for FedEx to take market share with CP and reach their goal of 6000 Pieces per day. Two products that are already offered in the market (Airline Over-the-Counter and Skycap and VIP Services) cost more
Premium Marketing United Parcel Service United States customary units
Supplier Base Reduction Supplier Base Reduction Department of Industrial Management and Logistics Division of Engineering Logistics Planning for Supplier Base Reduction - understanding Supplier Base Reduction’s role in purchasing A case study at Alfa Laval AB Authors Fabian Karlsson Sebastian Eriksson-Ritzén Supervisors Ala Pazirandeh Markus Ekendahl ii Acknowledgements This thesis completed our Master of Science in Mechanical Engineering with specialization in Logistics
Premium Supply chain management Logistics Management
There are numerous theoretical approaches which attempt to define the term “collective bargaining”. The contributions are mainly pluralist in nature and propose the idea that collective bargaining is a necessary and desired activity for resolving conflict arising from the inequality in bargaining power between the ‘strong’ employer and the ‘weak’ employee [1‚ 2]. Trade unions are able to overcome this predicament by functioning as a third-party intervention‚ thus allowing the employees’ views to
Premium Trade union Collective bargaining Employment
related information services” (FedEx‚ 2005u‚ para. 1). FedEx strives to provide reliable‚ competitive‚ global‚ air and ground transportation of priority goods at a remarkable speed. FedEx will continue working to develop outstanding relationships among its employees‚ partners‚ and suppliers‚ while maintaining ethical and professional principles within its corporate staff‚ keeping safety the “first consideration in all operations” (FedEx‚ 2005u‚ para. 1). FedEx has based its strategic mission
Premium
Supplier selection is one of the most critical activities of purchasing management in supply chain. Supplierselection is a complex problem involving qualitative and quantities multi-criteria. A tradeoff between thesetangible and in tangible factors is essential in selecting the best supplier. The work incorporates PROMETHEE-2 and AHP in choosingthe best suppliers. the result suggest that AHP and PROMETHEE-2 process makes it possible to introduce the optimum order quanti- ties among the selected supplier
Premium Supply chain management Decision making software Evaluation
Supplier Development Strategy Executive Summary The Context of Training in The Supplier Development Process Assessing the needs for supplier development training/Planning the Implementation - Benchmarking Company X1@’s supplier development stages of excellence - Assessing Company X1@’s supplier skills and benchmarking against best practice companies - Defining/prioritizing required skills training topics/areas to bridge the skill gaps - Developing topical area curriculums
Premium
Supplier manual for the logistics concept of Volkswagen Group of America Chattanooga Operations‚ LLC Volkswagen Group of America Chattanooga Operations‚ LLC 605 Chestnut Street Chattanooga‚ TN 37450 U.S.A. Version 1.0 Version: December 2009 Contents Contents Detailed contents Document history Preface A B C D E Volkswagen production system (VPS) Contact information EDI and supplier portal Severability clause Glossary VWGoA Chattanooga Operations‚ LLC – All rights reserved Version 1.0
Premium Electronic Data Interchange
Procedure for supplier evaluation Policy: The company shall do business only with suppliers that provide high quality safe food ingredients/products. Purpose: This procedure outlines criteria for selecting and evaluating appropriate suppliers that have the capability and systems to supply products‚ materials‚ and services which are match with the company’s specified requirements‚ as well as meet relevant statutory/regulatory requirements. Scope: The procedure applies to all vendors of products
Free Food Food safety Hazard Analysis and Critical Control Points
Choosing a Global Supplier Tim’s Coffee Shoppe Kaplan University Abstract In order to run the business successful for Tim’s Coffee Shoppe‚ Tim needs a consistent and reliable supply of coffee beans. The candidate for the supplier of coffee bean is Colombia. This paper will analyze the economic advantage dealing with Colombia‚ and market advantage on revealing the source of coffee beans. Economic Advantage There is significant economical advantage when dealing with Colombia. The United
Premium International trade