SERVICE INNOVATION: CASE STUDY ON SPA AND MED BEAUTY AT THE SAUJANA YUSMANI BINTI MOHD YUSOFF Research report in partial fulfillment of the requirement for the degree of Master of Business Administration UNIVERSITI SAINS MALAYSIA 2010I ACKNOWLEDGEMENT BISMILLAHHIRRAHMANNIRAHIM. Praise is to ALLAH SWT‚ the most Gracious and most Merciful. The completion of this thesis would not have been a success without the efforts‚ guidance‚ and assistance‚ prayers of all the individuals and groups
Premium Beauty salon Spa
sophisticated analytical tools for determining order quantities. As a result‚ it is difficult to forecast the accurate demand. 2. What are the costs of fluctuation? (10 points) When there is fluctuation on the demand‚ it is very difficult to Barilla‚ as the manufacturer of many different products with different
Premium Inventory Marketing Supply chain management
Harvard Business School 9-694-046 Rev.JuneU‚ 1994 Barilla SpA (A) Giorgio Maggiali was becoming increasingly frustrated. As director of Logistics for the world’s largest pasta producer‚ Barilla SpA1‚ he was acutely aware of the growing burden that demand fluctuations imposed on the cornpany’s manufacturing and distribution system. Since his appointment in 1988 as Director of Logistics‚ he had been trying to make headway on an innovative idea proposed by Brando Vitali‚ who had served as Barilla’s
Premium Sales Retailing Italy
Case Presentation Barilla SpA Introduction Company & Industry background • World’s largest pasta producer in 1990 • Pasta Share - 35% in Italy and 22% in Europe Channels of Distribution • Products divided in 2 categories – “Fresh” and “Dry” • Fresh Products had 21 day Shelf Lives • Dry Products had Long ( 18 to 24 Months) or Medium(10 to 12 weeks) Shelf Lives • Retail Outlets – Small independent The Issue • During the late 1980s‚ Barilla suffered increasing operational inefficiencies and
Premium Inventory Supply chain management
wellness and spa 3 1.2 Development in the last 50 years 4 2 Main activities undertaken in the spa/wellness sector 5 3 Influence of seasonality 7 4 Most famous and popular areas for wellness tourism 8 5 Main target groups and their characteristics 10 5.1 Target groups in the Netherlands 10 5.2 International target groups in the wellness sector 10 6 Spa/wellness in the tourism industry 12 6.1 Tourism industry 12 6.2 Spa/wellness industry 13 7 Jobs in the spa/wellness industry
Premium Tourism Massage
│A Spa Proposal for The T Hotel│ Introduction: This assignment provides an opportunity for students to learn how to write a proposal for an established hotel spa that caters to the needs of senior hotel guests specifically. Through this proposal students will have an opportunity to demonstrate their knowledge in spa operations and management. Targeted Outcomes: This assessment is designed to assess students’ achievement of the following Module Intended Learning Outcomes: 1. Trace the origin of spa
Premium Proposal Proposals Knowledge
GRADUATE SCHOOL MASTER IN BUSINESS ADMINISTRATION DECISION MAKING & BUSINESS POLICY FORMULATION A Case Study: Salvatore Ferragamo‚ SpA I. BACKGROUND OF THE STUDY This case describes the history and present dilemma facing Wanda Ferragamo and her six children‚ all of whom are involved in the family business. The House of Ferragamo‚ a Florence-based maker of high quality Italian clothing and leather good‚ was founded by Salvatore Ferragamo. Throughout his 57-year career‚ he achieved
Premium Florence Luxury good Gucci
TITLE Our spa is named “R.E.S.T spa”‚ which stands for:
Premium Massage Physical therapy
Spa Works Memo Date December 12‚ 2012 To: Adrian Pavone‚ CEO From: Subject: Information System Advisory Committee Proposal Hello Adrian. In the last few years‚ Spa Works has been rapidly expanding its business by opening new locations and acquiring competitors. Such expansion suggests not only high profits‚ but also investments in the organization’s information system. Spa Works is currently operating using a number of legacy systems‚ which may not be able to support recent changes
Premium Management Human resource management Business process
to take on the world. Beauty salon and spa business has grown rapidly over the past decade. Latest extrapolations from U.S. census data place the salon and spa service industry at over $35 billion annually. And that figure doesn’t include the retail sale of professional beauty products which is at least another $7 billion annually. While traditional barbershops‚ hair salons and nail salons have experienced moderate growth‚ high end beauty salons and day spas have seen significant spikes of revenue
Premium Management Learning German language