Discrimination is the treating of a person‚ group or family less favourably because of their protected characteristic or because people ‘think’ a person or group may have a protected characteristic. A protected characteristic is a particular quality a person or group possesses which is recognised by law as needing to be protected. There are many different types of discrimination which include: • Direct discrimination - this is treating someone less favourably to their face or in a way that the
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P4 “Explain strategies used in health and social care environments to overcome barriers to effective communication” Effective communication is part of the core skills required by all health and social care practitioners to ensure that they are effective at meeting the needs of the people who use the services. In order to develop effective communication skills‚ practitioners need to be aware of and implement the use of communication theories. A wide range of communication theories exist to support
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Introduction to Communication in Health and Social Care Communication can be spoken‚ written and physical; some people have disabilities or difficulties that can make communication a special challenge for them. We communicate to share information and ideas it is defined as ’information transfer’. The way we transfer information is by speech‚ signals or writing. We all use a variety of communication techniques to both understand and to be understood. People communicate for different reasons:
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environmental barrier removed as it meant that there would be no interruptions from outside of the room. This was not something that was planned or discussed it was just common sense. The second barrier that had to be solved was the lighting in the room. The lights were off this was something that was planned to show that I understood examples of environmental barriers and knew how to overcome them. For me this was the easiest part of the assessment. We face environmental barriers when trying to
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AS AND A2 HEALTH AND SOCIAL CARE STUDENT REVIEW PERSONAL DETAILS Please tick appropriate box Attendance Excellent Explained absence but good Explained absence Unexplained absence Cause for concern Punctuality Excellent Good Acceptable Needs improvement Unacceptable Suitability of dress Sensible awareness Displays understanding Satisfactory Inappropriate Lacks awareness and understanding Confidentiality
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CU2546 - The role of a Health and social care worker Performance Criteria 1.1 Difference between working and personal relationship The difference between a working relationship and a personal relationship is that:- A working relationship has boundaries‚ professional codes of conduct‚ employer policies and procedures‚ you should be friendly but have a different approach you should treat the customer with equality and you would know your role and responsibilities and you should not share personal
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5th edition London‚ Saunders Elsevier Department of Health (2004) Appendix 2: Core Dimension 2 Personal and People Development NHS Knowledge and Skills Framework. http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_4107980.pdf [20/01/2011] Freshwater D (2003) Counselling Skills for Nurses‚ Midwives and Health Visitors. Philadelphia‚ Open University Press Hargie O‚ Dickson D and Tourish D (2004) Communication
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Unit 2 – Individual Rights in Health and social Care Diversity and equality in society Diversity and equality in our society is based upon community that consist of people from different background. There are many factor that contribute to the diversity and equality of the mainly social mainly * Social * Political * Equality * Biological Social Factors Social factors emphasises values that families hold function together every day. The values are based on their cultural
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COMMUNICATION IN ADULT SOCIAL CARE SETTINGS TASK A Ai Identify four different reasons why people communicate People communicate in order to establish and maintain relationships with others‚ to give and receive information and instructions‚ to understand and be understood‚ to share opinions‚ knowledge‚ feelings‚ and emotions‚ to give encouragement and show others they are valued. Aii Describe two ways how effective communication can affect relationships in an adult social care settings between individuals
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legislations relating to health and safety in a social care setting are - Health and Safety at work Act 1974 Management of Health and Safety at Work Regulation 1999 Health and Safety (First Aid) Regulation 1981 include amendment on 2009 The Electricity at Work regulations 1989 Manual Handling Operations Regulations 1992 Reporting of Injuries‚ Diseases and Dangerous Occurrences Regulations 1995 Communicable diseases and infection control Working Time Regulations 1998 Care Standard Act 2000 Control
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