of Apple (Customer Service Aspect) Apple has been a very famous brand in the electronic industry these few decades‚ and it is due to many reasons‚ such as their creativity‚ user-friendly products‚ simple yet chic designs‚ great customer services‚ brilliant modification on existing products and that their designs and products are much ahead of their competitors. Among all these reasons‚ I believe great customer services is the factor the contributed the most to its success and helped Apple in
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CHAPTER ONE 1.0 THE INTRODUCTION OF THE STUDY 1.1 Background Customers are the purpose of what marketers do and rather than them depending on marketers‚ we very much depend on them. That is the main reason why organizations today are focusing on customer satisfaction and loyalty. Satisfaction is an overall customer attitude towards a service provider‚ or an emotional reaction to the difference between what customers anticipate and what they receive‚ regarding the fulfilment of some need‚ goal
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The Sense of Taste Taste is the ability to respond to dissolved molecules and ions called tastants. Humans detect taste with taste receptor cells. These are clustered in taste buds. Each taste bud has a pore that opens out to the surface of the tongue enabling molecules and ions taken into the mouth to reach the receptor cells inside. There are five primary taste sensations: • salty • sour • sweet • bitter • umami Properties of the taste system. • A single taste bud contains 50–100 taste
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The Candle maker’s petition The candle maker’s petition is an interesting piece. This is a written letter to the French parliament in 1845. It is from a French businessman who is in the artificial light business (candles‚ oil lamps‚ etc.). The man says that if the French government is to keep French industry in France then French parliament must end all natural lighting. They propose this by saying and defending the fact that French government needs to block out the sun! The idea behind all this
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Apple Inc. in 2012 questions 1. What‚ historically‚ have been Apple’s competitive advantages? 2. Analyze the personal computer industry. Why did Apple struggle historically in PC’s? 3. How sustainable is Apple’s competitive position in PCs‚ MP3 players and smartphones? 4. What are Apple’s long-term prospects for the IPAD? 5. What advice would you offer the new CEO Tim Cook? 1. What‚ historically‚ have been Apple’s competitive advantages? 2. Analyze the personal computer industry. Why did Apple
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APPLE 02/12/2014 13:25:24 Page 1 APPLE iPHONE IN JAPAN: WIRE-LESS‚ CULTURE-FULL* r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r INTRODUCTION It was the evening of January 15‚ 2009. Eric Miller‚ Apple Inc.’s Senior Vice President Worldwide Product Marketing is standing‚ waiting for the train on a subway station platform. Eric was sent to Japan by Apple CEO Steve Jobs to oversee the launch of the eagerly awaited iPhone 3GS‚ a newer‚ more powerful iteration of Apple’s revolutionary
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S.W.O.T Analysis- Apple Inc. Eleanor Arlook DMP- Thursday 6:30-9:20 SWOT ANALYSIS Apple designs‚ manufactures and markets personal computers and related software‚ portable digital music players‚ and related accessories.The company markets third party audio and video products‚ and provides related services.The company has a strong brand image‚ which enables it to command a premium price for its products‚ giving it an edge over regional as well as other global competitors. However‚ intense
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personal electronics there are two major companies to choose from. It is an age-old debate in the technology world between Microsoft and Apple. Although everyone has their own personal opinion‚ my needs are best suited with Microsoft products. Microsoft is famous for production of the Windows Operating System (OS)‚ Microsoft Office Suite‚ and the Zune. Apple‚ on the other hand‚ is known for the production of their own Macintosh Operating System (OS)‚ iWorks Office Suite‚ and the iPod. First
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Cited: 1.) Twomey‚ David.Business Law.Mason:Southwestern.2011.Print 2.) Chang‚ Gordon.”Suicides at Apple Supplier in China”.Forbes.com.May28‚2012. 3.) Pague‚ David.”What Cameras Inside Foxconn Found”.New York Times. February 23‚ 2012. 4.) Moore‚ Malcom.”Apple Child Labor Issues Worsen”.The Telegraph.February 15‚ 2011
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Apple Marketing Strategy A. Marketing Strategy 1. Company Presentation The Company was created on April 1st‚ 1976 by two friends‚ Steve Jobs and Steve Wozniak along with one of the former colleagues of Jobs at Atari‚ Roald Wayne who was supposed to act as an arbiter between the two former students but who left the company after only 2 weeks because of his financial situation and the risks involved in the project. The first computer ever created by the company‚ Apple 1‚ was built in
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