1 BUSINESS COMMUNICATION 2 C O N T E N T S Blocks/Units Details of Topics Pages BLOCK I BASICS OF COMMUNICATION Unit 1 Significance of Business Communication 4 Unit 2 Overcoming Barriers to Communication 22 Unit 3 Strategic Relevance of Communication 34 BLOCK II ORAL COMMUNICATION SKILLS Unit 4 Essentials of Oral Communication Skills 49 Unit 5 Delivering a Persuasive Speech 65 Unit 6 Successful Meeting Skills 74 Unit 7 Listening Skills 85 BLOCK
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BUSINESS COMMUNICATION 1 C O N T E N T S Blocks/Units Details of Topics BLOCK I Unit 1 Unit 2 Unit 3 BLOCK II Unit 4 Unit 5 Unit 6 Unit 7 BASICS OF COMMUNICATION Significance of Business Communication Overcoming Barriers to Communication Strategic Relevance of Communication ORAL COMMUNICATION SKILLS Essentials of Oral Communication Skills Delivering a Persuasive Speech Successful Meeting Skills Listening Skills Pages 4 22 34 49 65 74 85 BLOCK III WRITTEN COMMUNICATION SKILLS
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