Harley-Davidson Case Study According to Kotler and Armstrong (2010)‚ to build long lasting customer relationship‚ a company must create superior customer value and satisfaction. Harley-Davidson must have found the correct formula for customer relationship because the brand is one of the strongest brands in the world and has continuously been successful for 108 years. What is the secret to Harley-Davidson’s success? For over a hundred years‚ the company has invested on its Harley-Davidson brand
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HARLEY-DAVIDSON INC. INTRODUCTION Harley Davidson is one of the largest manufacturers in the United States. It has become a major leader in the Industry for creating the heavyweight motorcycle that has been designed for “cruising on the highway.” (http://en.wikipedia.org). In this paper we will discuss how the heavyweight motorcycle market has become an important asset to the industry. We will include the major strategies that have been established and the breakdown of the manufacturing process
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importance of understanding consumer behavior‚ let’s look first at Harley-Davidson‚ maker of the nation’s top-selling heavyweight motorcycles. Who rides these big Harley “Hogs”? What moves them to tattoo their bodies with the Harley-Davidson emblem‚ abandon home and hearth for the open road‚ and flock to Harley rallies by the hundreds of thousands? You might be surprised‚ but Harley-Davidson knows very well. The Harley-Davidson example shows that many different factors affect consumer buying behavior
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is not surprising that Harley has been around for over 100 years‚ all one needs to point to is their mission statement: “We fulfill dreams through the experiences of motorcycling‚ by providing to motorcyclists and to the general public an expanding line of motorcycles‚ branded products and services in selected market segments.” 1A. Executive Summary Harley-Davidson‚ Inc. is a world-wide corporation that offers a wide variety of motorcycles. Although Harley-Davidson is extremely well known
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EXECUTIVE SUMMARY Harley-Davidson is the largest market share holder of motorcycles over 750cc in the United States. After the expansion of our production and distribution capacity‚ we will be in the position to meet the increasing demand for our motorcycles and other products. Growth potential appears very good especially in the overseas market. Gaining a larger market share in these area may require a further increase in production and distribution capacities. We must plan for expansion
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Case#2 Harley Davidson Case Study Harley-Davidson is an American motorcycle manufacturer with a rich history and cultural tradition. It was founded in 1903 in Milwaukee‚ WI. Around mid-1980’s‚ the company was facing problems with product quality and enlarged global presence‚ hence the management realized the need for an integrated management system that will not only improve the company’s processes but also fit within its budget and enhance its profits. This caused the start of the process to
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In 1901‚ a 20-year old William S. Harley drew up plans for a small engine designed for use in a regular pedal-bicycle frame. Over the next two years‚ Harley and his childhood friend Arthur Davidson worked on their motor-bicycle in the Milwaukee machine shop located at the home of their friend‚ Henry Melk. On the year 1903‚ Harley‚ Davidson and Davidson’s brother‚ Walter Davidson‚ finished their first motor-bicycle. Harley and the Davidson brothers tested the power-cycle of their first motor-bicycle
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of a larger market whose needs differ somewhat from the larger market. Market segmentation involves four steps: Identifying product-related need sets‚ grouping customers with similar need sets‚ describing each group‚ selecting an attractive segment(s) to serve. The goal is develop a product focused solely on the needs of the segment this will meet the segment’s desires better than a firm whose product or service attempts to meet the needs of multiple segments. Q2. Geographic segmentation-
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Case Study: Harley-Davidson‚ Inc. Introduction History The Harley-Davidson case presents a unique example of a unique company that‚ due to their remarkable customer loyalty‚ was able to go from nearly bankrupt to successfully gaining a substantial portion of the market in a niche product. The company was able to gain market share and profit by substantially restructuring their business plan. Harley-Davidson changed from a traditional large batch manufacturing philosophy to just-in-time strategy
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Identification of Harley-Davidson’s strategy and its rationale explaining its resources and capabilities. After that i compare these to those of Honda. Wfat does my analysis imply for Harley’s potential to establish cost and differentiation advantage over Honda. Knowing that‚ what threats does Harley face? And then how Harley can sustain and enhance its competitive advantage? Question 1: Identify Harley-Davidson’s strategy and explain its rationale. The fundamentals of the Harley-Davidson business strategy
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