invested heavily in new infrastructure‚ which could potentially draw away Harrah’s loyal customer base. Also there is a threat that competitors may try to copy Harrah’s rewards program thus taking away a major competitive advantage. Harrah must come up with innovative solutions to face these threats so they can attract new customers‚ retain existing ones and even try to bring back the lost ones. Spot Light Analysis: Harrah’s must innovate if it wants to keep with the competition and maintain its
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Apple Computer Apple has managed to come out on top after almost three decades full of turbulent management and direction in an industry that is considered one of the most competitive in existence. The company’s success in the last decade can be fully attributed to the re-acquisition of their original visionary and leader‚ Steve Jobs. With Jobs back at the helm the company has managed to return to its roots and carve out a significant niche that could only be described as innovative personal
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Case 9-4: Cost Volume Profit (CVP) Analysis and Strategy: The ALLTEL Pavilion The ALLTEL Pavilion in Raleigh‚ North Carolina is an outdoor amphitheater that provides live concerts to the public from April through October each year. The seven-month season usually hosts an average of 40 concerts with 12 year-round staff planning and managing each season. SFX Entertainment Inc. operates the pavilion. SFX is the largest diversified promoter‚ producer‚ and venue operator for live entertainment events
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Case 9 Enron: Questionable Accounting Leads to Collapse How did the corporate culture of Enron contribute to its bankruptcy? The corporate culture at Enron was centered on a twisted lack of ethical behavior based on greed and profit seeking. Top management set a tone in the workplace that encouraged risk and rule breaking in the name of revenue. Employees were compensated for unethical behavior that brought money into the company and terminated if they did not reach the monetary levels of
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Systems in Global Business Today Case 1: UPS Global Operations with the DIAD IV Tags: UPS global operations; handheld computers; wireless mobile platform; digital firm; integration of business; customer value generation. Summary How IT drives the UPS operation worldwide. Using smart people and smart technology‚ UPS delivers over 14 million packages daily to 200 countries and territories‚ requiring the talents of 70‚000 drivers who are wirelessly connected to UPS main databases located in seventeen
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Case Assignment Guidelines A problem-solving approach to case analysis will be used in class. For this approach‚ the team should take a consultant role‚ and assume that it was hired by the organization to: • Make use of your knowledge of IS management • Provide an objective opinion on one or more problems • Provide realistic options for action for this organization Written Assignment The essay should be a maximum of five 1.5-spaced pages. You should include copies of all tables
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HBS Case: AQUALISA QUARTZ – SIMPLY A BETTER SHOWER. 1. (A) After spending 5.8 million developing the Quartz‚ the product is definitely worth the investment because (1) The Quartz is the product that answer directly to the customer needs and wants. Most consumers need and want the product that can fix the problems – poor pressure‚ fluctuations in pressure and tolerance in using. (2) Choosing a shower brand depends mostly on which brand plumbers are familiar to so with new technology of the
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Case: Dell Computers (A): Field Service for Corporate Clients [HBS 9-603-067] 1. What are the key challenges DELL should be concerned with as it enters the large scale server market? Support service in server market is more critical than in personal computer market‚ especially when the server is a large scale one‚ since a problem in server even for a short time could cause serious problem in the customer’s business. Having realized the importance‚ competitors such as Hewlett-Packard and IBM
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Course: Management and Leadership—Strategic Management Submission date: 02-23-09 Case Background and Problem Statement Synopsis of the case situation This case is set in 2007‚ when Apple Computer Inc. just dropped the last word in its name and become Apple Inc.. This action is a remarkable milestone which indicates that Apple was no longer just a computer company. It moves into digital music‚ with the IPOD and with ITunes‚ and mobile devices‚ with the IPhone. Apple‚ Inc. Apple is really involved
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Case Study Questions 1. What are UPS "Smart Labels?" What role do they play in UPS operations? The UPS Smart Label is a computer-generated shipping label that you can create using your personal computer. One of the key elements of the smart label is the barcode. The information contained in a smart-label barcode can benefit you significantly. Among these‚ a UPS Smart Label provides you with the following: Increased reliability‚ since the barcode contains data imported directly from your system
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