CONSUMER BEHAVIOUR OF MOTORCYCLE BUYERS (A COMPARATIVE STUDY OF HERO HONDA AND BAJAJ AUTO LIMITED) Thesis for the award of Doctor of Philosophy in The Department of Business Administration Under the Supervision of Submitted by Prof(Dr.) GP Sharma Ghanshyam Saini Department of Business Administration MBA‚ M.Phil‚ UGC
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the person who finally utilizes it. What do you mean by consumer behaviour? It is the study of why‚ how‚ what‚ where‚ and how often do consumers buy and consume different products and services. In other words it refers to the behaviour that consumers display in searching for‚ purchasing‚ using evaluating‚ and disposing of products and services that they expect will satisfy their needs. Definition Of Consumer Behaviour “The behaviour displayed by Consumers while searching for‚ purchasing‚ using‚ evaluating
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Consumer behavior: Consumer behaviour is the study of individuals‚ groups‚ or organizations and processes they use to select‚ secure‚ and dispose of products‚ services‚ experiences‚ or ideas to satisfy needs and impacts that these processes have on the consumer and society. It blends elements from psychology‚ sociology‚ social anthropology and economics. It attempts to understand the decision-making processes of buyers‚ both individually and in groups. It studies characteristics of individual consumers
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Introduction Marketers should understand consumer behaviour because it is a very vital component of marketing and an important consideration when constructing a marketing plan. Understanding consumer behaviour helps marketers to improve their strategies because it gives them a much stronger insight in order to develop a strong campaign. (See‚ 2013) It enables you to gain a general idea of how the consumer feels‚ thinks and decisions they make and also why they would choose a certain product/service
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References: Andeason‚A.R. (1965) Attitudes and Consumer Behaviour : A Decision Model in New Research in Marketing ( Preston). Institute of Business and Belch‚ G.E Belch‚G.E.‚and Landon‚ E.L.‚ (1977)” Discriminate Validity of a Product. Anchored Self-Concept Measure.” Journal of Marketing Research‚ 14:252-56. Berlyne
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Q. 1: Discuss Sam’s statement that “only the customer can fire us all.” Do you know agree with this statement‚ and how do you relate customer behavior to this statement? 10 mark Q. 2: Using the example of fast food restaurants apply the concepts presented in the “Consumption Behavior” section. What implications might this analysis carry in developing business strategy for a particular restaurant? 10 mark Q. 3: Assume that you are developing an advertising
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2.0 CONTENTS CONSUMER BEHAVIOUR AND PERCEPTION 2.1 WHAT IS CONSUMER BEHAVIOUR? It is necessary to understand consumer behaviour; this is based on the activities leading to the acquisition and use of goods or services‚ including decision-making processes that determine a purchase. In this process the consumer performs actions such as search‚ purchase‚ use and evaluation of products expected to be used to meet their needs (Solomon Michael‚ 2007). The activities‚ processes and social relations
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Group behavior meaning Group behaviour in sociology refers to the situations where people interact in large or small groups. The field of group dynamics deals with small groups that may reach consensus and act in a coordinated way. Groups of a large number of people in a given area may act simultaneously to achieve a goal that differs from what individuals would do acting alone (herd behaviour). A large group (a crowd or mob) is likely to show examples of group behaviour when people gathered in a given
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in Hong Kong and spend time with the family. 2. Explain how the product manager of a breakfast cereal might change consumer attitudes toward the company’s brand by: The product manager might change consumer attitudes towards the company’s brand by different ways. It could be done by emphasizing the attributes the brand. 1a. changing beliefs about the brand‚ Product manager might change consumer attitude toward the brand by changing beliefs about the brand. Firstly‚ advertisement is a way of communication
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This report will outline the most relevant behavioural characteristics of online consumers and examine the ways they find‚ compare and evaluate product information. Comparison of the newly collected survey data with the existing consumer behaviour theory resulted in detection of a number of issues related to a specific consumer group. The purpose of this report is to translate these findings into a set of implementation activities on strategic and technological level. Execution of these recommendations
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