Food Service Management Food service industry in action From the street vendors and caterers of ancient Rome to the modern food service industry‚ food service skills have traditionally been taught through apprenticeship. Many colleges offer food service management programs‚ but 66 percent of people currently working as servers and managers hold a high school diploma or less and were trained on the job. Sweeping changes in how food is shipped‚ stored and prepared mean that food service managers
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BANKING SERVICES IN INDIA I. HISTORY OF BANKING IN INDIA There are three different phases in the history of banking in India. 1) Pre-Nationalization Era. 2) Nationalization Stage. 3) Post Liberalization Era. 1) Pre-Nationalization Era: In India the business of banking and credit was practices even in very early times. The remittance of money through Hundies‚ an indigenous credit instrument‚ was very popular. The hundies were issued by bankers known as Shroffs‚ Sahukars
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What is Public Administration and the Role of the Public Administrator Cynthia A. Fortune California State University Northridge MPA 610 September 20‚ 2012 Dr. Suzanne Beaumaster WHAT IS PUBLIC ADMINISTRATION AND THE ROLE OF THE PUBLIC ADMINISTRATOR? Public Administration is a function of government‚ a government in action‚ be it a local agency‚ city‚ county‚ state or federal government. It is the process by which non-elected government employees implement rules‚ regulations‚ laws‚ policies
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Laura Kilday Foundation Degree in Children’s and Young People’s Service’s Integrated Services 4FD031 Learning Outcome 1 This report will show an understanding of current legislation‚ policy and practice within an integrated Children’s and Young People’s Service. Considering the history leading to current legislation and how these have informed practices and policies that are used by the Children’s workforce and also how the Common Assessment Framework and lead professional role supports
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The tertiary sector of the economy (also known as the service sector or the service industry) is one of the three economic sectors‚ the others being the secondary sector (approximately the same as manufacturing) and the primary sector (agriculture‚ fishing‚ and extraction such as mining). The service sector consists of the "soft" parts of the economy‚ i.e. activities where people offer their knowledge and time to improve productivity‚ performance‚ potential‚ and sustainability‚ what is termed affective
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Customer service 1 © NSW DET 2008 Topic 1 - Customer service 2 © NSW DET 2008 Introduction It may seem strange that you are studying an area that you already know so much about—customer service. Whether we realise it or not‚ we always judge organisations that we come in contact with and so we already have quite a good understanding of a customer’s perspective. In this module we will put this understanding into a structured model‚ so it can contribute to developing organisational
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International Journal of Service Industry Management Emerald Article: A comparison of service delivery processes of different complexity Peter J. Danaher‚ Jan Mattsson Article information: To cite this document: Peter J. Danaher‚ Jan Mattsson‚ (1998)‚"A comparison of service delivery processes of different complexity"‚ International Journal of Service Industry Management‚ Vol. 9 Iss: 1 pp. 48 - 63 Permanent link to this document: http://dx.doi.org/10.1108/09564239810199941 Downloaded on: 02-02-2013
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1.) Knowledge Contributor - Proposes original ideas or different ways of approaching group problems or goals. This role initiates discussions and move groups into new areas of exploration. 2.) Process Observer - A person occupying this role forces the group to look at how it functions‚ with statements such as‚ “We’ve been at it for two and a half hours‚ and we have only taken care of one agenda item. 3.) People supporter- A person that affirms supports and praises the efforts of fellow group
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How is the theme of darkness portrayed in the play “Macbeth?” The play Macbeth expresses the consistent theme of darkness as a constant foreshadow of the actions in which Macbeth is to conduct further on into the play. One instance of how the theme is expressed is through the way darkness is presented in the very first scene. This scene of the play is consistently portraying dark weathers such as thunder and lightning. The weather used in this scene of the play shows how darkness triumphs over
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First Draft Introduction: My best friend in high school‚ “Alice‚” was adopted by a man and his wife when she was three months old. Alice’s adoptive parents were very good to her. It was through her that I learned early on about the importance of foster and adoptive parents for children whose biological parents aren’t around. Whether the parents are deceased or otherwise unavailable‚ the children of these parents still need caregivers. Relatives aren’t always available. In cases like
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