Innovations in Customer Services in Indian Banking Sector Satisfied customers are the best guarantee for the stability and growth. Customers will be satisfied only when the banks provide the customized and innovative products and services at responsible cost. This article focuses on the kind of services provided by developed countries and level of innovative services provided by Indian banks. Many innovative services are currently available from Indian banks like E-Banking‚ ATMs‚ Anywhere Banking
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For this week ’s paper I have chosen to do a comparison between IBM ’s DB2 database management system (DBMS) product and Oracle. Realistically‚ making such a comparison is akin to discussing religion with friends. Each person will have their own biases based on their own experiences. Looking for an unbiased opinion is much like looking for the Holy Grail‚ every bit as speculative and subjective with the results jaundiced by the outlook of the reporter (Lim‚ 2002). A decision between DB2 and Oracle
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Introduction This case study talks about the many service quality issues faced by a local mass transport company‚ SMRT. The company has to still remain functional amidst mass criticism amongst the public due to inefficient communication networks‚ inefficient maintenance and various problems in the senior management. As a newly appointed senior manager‚ it is imperative that we work towards delivering a high quality service to our customers. There are many tools and quality improvement frameworks
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Karen Snook Unit 502 Promote professional development 1. Understand the principles of professional development 1.1 Explain the importance of continually improving knowledge and practice. I feel it is important for me to continually improve my knowledge to make sure that I am aware of all the current health and social care standards‚ legislation‚ and guidelines for good practice as well as me following my company’s policies and procedures. The Nursing Midwifery Council code of conduct states: 9
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Introduction to Perception To understand perceptual distortions or perceptual errors it’s imperative that we first understand what Perception is. Let us start with the definition of perception. In the shortest form Perception can be defined as Intuitive understanding and insight. To make things more clear however‚ we can define perception as The ability to see‚ hear or become aware of something through the senses OR A process by which individuals organize and interpret their sensory
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Abdullah Younus younus.abdullah@ymail.com EMN 502 PROJECT QUESTIONS 1. Why is service quality more difficult to define than product quality? -While service and production share many attributes‚ services have more diverse quality attributes than products. For example‚ product like a personal computer is typically evaluated on its merits‚ and it makes little difference to the user whether the person that assembled the computer was in a bad mood the day the computer was made. Service
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Justin Pope argues‚ in a Remediation Nation article‚ that even with a high school diploma‚ students find themselves unprepared for college’s academic challenges. He states that it is a tough lesson to learn the hard way “through experience” for many students now arriving on campus. To support his suggestion he includes a study that one in three students entering college have to enroll in remedial courses in order to continue with their level of education. Another point Pope makes is that of recently
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California Sutter Health Approach Debbie Daniels ACC 281 Accounting Concepts for Health Care Professionals Instructor: Marquita Blackwell February 23‚ 2015 Introduction Sutter Health is a non-profit community-based healthcare system. It is based in Sacramento‚ Northern California. The healthcare system serves patients and families where the healthcare providers join resources and share expertise to develop and advance the quality of healthcare. The non-profit network initiated an interface with
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“RISK RETURN ANALYSIS AND COMPARATIVE STUDY OF MUTUAL FUNDS” FOR HDFC Asset Management Company Ltd. A Report on Project work In MASTER OF BUSINESS ADMINISTRATION (MBA) By Somesh Behere GUIDED BY: BY: PROF.GARGI NAIDU HOD ACADEMICS VIM BHOPAL SUBMITTED SOMESH BEHERE MBA IV Semester BHOPAL VIDYASAGAR INSTITUTE OF MANAGEMENT BARKATULLAH UNIVERSITY BHOPAL(M.P.) SESSION (2008-2010) BONOFIDE CERTIFICATE This is to certify that the Report on Project Work titled “RISK RETURN ANALYSIS
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