Page & Title Page American International University-Bangladesh (AIUB) REPORT ON “Logistic System of DHL” Submitted to: Dr. Ehsanul Huda Chowdhury Course Instructor Course: Marketing Research Section: A BBA Program Submitted By: “Foysal Ahmed” “ID 08-12089-3” “Marketing” Date of Submission: 26-12‚2011 MARKETING RESEARCH REPORT ON “Logistic System of DHL” Letter of transmittal December 26‚ 2011
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The case in DHL gives the situation faced by DHL Worldwide Express (India)‚ a division of Airfreight Ltd‚ which is a company engaged in different activities connected with transportation of cargo (both domestic and international)‚ domestic surface transport‚ logistics and express operations. It also has two subsidiaries‚ one a travel agency and another engaged in money transfer operations. Shipping is also under a subsidiary. The DHL division has an alliance with DHL Worldwide Express‚ the worldwide
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CASE STUDY ON DHL CUSTOMER SATISFACTION The business issue DHL India‚ had seen a rapid growth in customer contact by email‚ with more and more of their customers now preferring to contact them by email rather than by phone. The 68-strong customer service team handles around 30‚000 customer requests per month. Unn Strand‚ Head of Customer Service at DHL India‚ wanted to ensure that they could maintain consistently high standards of service to customers contacting them both by email and by
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DHL‚ A leader in logistics Presented by SNEHA TIWARI ROLL NO-60 INTRODUCTION DHL is the global market leader in international express‚ overland transport and air freight. It is also the world’s number 1 in ocean freight and contract logistics. DHL offers a full range of customized solutions - from express document shipping to supply chain management. In the logistics area‚ globalization is creating ever more complex supply chains. It also offers a wide range
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In my opinion when reading the Code of Ethical Conduct from the National Association for the Education of Young Children (NAEYC) website‚ early childhood educators need a code of conduct to give individuals such as educators recommendations‚ principles‚ advice and behaviors demeanors on when and how to conduct themselves when having an encounter with early childhood students. This guidance will improve the skills that an educators have and it will increase the knowledge that educators have and
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“AICPA Code of Professional Conduct” ETH/376 The American Institute of Certified Public Accounts (AICPA) Code of Professional Conduct is a body of principals that has a goal to guide Certified Public Accountants (CPA’s) in the “performance of it professional responsibilities” (Mintz‚ 2011). The AICPA Code of Professional Conduct has six essential principles and they are: Responsibilities‚ the Public Interest‚ Integrity‚ Objectivity and Independence‚ Due Care‚ and Scope and Nature of Services
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AICPA Code of Professional Conduct Heather Prince ETH/376 06/02/2014 Juanita Davis AICPA Code of Professional Conduct The AICPA is a voluntary association of CPA’s. There are several hundred thousands of CPA’s around the world. This association is used to discuss the ethical obligations of all CPA’s. These principles that the association has and will establish are in place to make sure that the public’s trust is honored regardless of the effect it will have on the CPA’s personal benefits
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Contents Executive Summary:- Three Entrepreneurs Adrian Dalse‚ Larry Hillblom and Reober Lynn established a company in 1969 named Deutsche Post DHL. San Fransisco was given honor to start operations and send shipping papers to Honolulu by Air. When talk about overland transport‚ air freight‚ ocean logistics the only one name comes DHL operating almost 220 countries worldwide and having 28500 direct employees who are contributing their willing efforts with full dedication to provide speed
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SUMMARY for PMI Code of Ethics and Professional Conduct The PMI ‘Code of Ethics and Professional Conduct’ articulates the ideals to which a project manager should aspire and specifically outlines the mandatory behaviors which are essential in a professional as well as a volunteer role. It describes the moral and professional expectations we have of ourselves and fellow colleagues in the project management community. In short‚ don’t cheat‚ steal‚ lie or abuse power! The code of ethics focuses
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Leader in Distributed ALM Deutsche Post DHL Case Study Enterprise Agility through DevOps Industry: Communications and Logistics Services Provider COMPANY PROFILE Location: Global Enterprise headquartered in Germany‚ with international subsidiaries Deutsche Post DHL is the world’s leading mail and logistics services group. Headquartered in Bonn‚ Germany‚ the Deutsche Post and DHL corporate brands offer a broad portfolio of logistics (DHL) and communications (Deutsche Post) services
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