measure the level of intellectual capital of banks using VAIC™ (Value Added of Intellectual Coefficient) and MV/BV (Market Value to Book Value) ratio. The study includes an estimate of the value of synthetic indicator which is Euclidean distance from Positive Development Pattern (PDP) of the group of 20 banks (10 domestic and 10 European) in 2006-2009 period. As a result‚ author made a ranking of banks on intellectual capital. KEYWORDS Intangible resources‚ Intellectual Capital‚ banks‚ multidimensional
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BLT1 CREATING CUSTOMER VALUE Most of the companies nowadays utilise customer-centric approach as to ensure the quality service brought to the customer (Bolton 2004). Moreover‚ recruiting new customers cost always more than maintaining loyal customers that ultimately aims for profit for the organization (How not to let business slip away: Don’t upset old customers when tempting new ones‚ 2010). As a result‚ a lot of attentions have been drawn from the customers by the organizations via different
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Environmental scanning is a strategy that the companies need to use in order to analyze new opportunities and changes. The information sources of environmental analysis data allow the companies to anticipate to events and plan for the future and anticipate changes. Comcast needs to understand the three main external environment components comprised of the remote ‚ industry and the operating environment. The remote environment is made of external factors where these factors have a lot of control over
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generated during the decomposition of organic substances in municipal and industrial wastes. Since it is made up of powerful greenhouse gases‚ primarily methane gas and carbon dioxide‚ the prevention of escape to atmosphere is desirable and has the added benefit of being utilised as a renewable energy source (Clarke Energy‚ 2014). One such company focussed on dealing with this issue is Landfill Gas Industries Pty Ltd (L.G.I. Pty Ltd) they are ‘a specialist designer‚ supplier‚ installer‚ and operator of systems
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name‚ the course title and the Unit and Assessment number. Please note that this Assessment document has 12 pages and is made up of 5 Sections. Name: Pat Williamson Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation
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Do you think that the process of making law in Australia is too complex? The two main sources of law in Australia are common law and legislation. Before 1850‚ case law is more predominant than legislation as most parliaments were passive at that time. Since the mid-nineteenth century‚ there have been an increasing number of statutes‚ which overrule the common law if both are applicable to the same area. The process of making common law is not much complex. It includes decisions made by judges and
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Environmental Engineering Course Description: Ecological framework of sustainable development; pollution environments: water‚ air‚ and solid; waste treatment processes‚ disposal‚ and management; government legislation‚ rules and regulation related to the environment and waste management; and environmental management s...ystem. Pre requisite: General Chemistry Course outline: 1 Ecological Concepts 1.1 Introduction to Environmental Engineering 1.2 Ecology of life 1.3 Biogeochemichal
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its income . So ‚ those who have more resources and opportunities should contribute more to the state and society . The sacrifice that you asked those who earn more ‚ is estimated to measure the progressiveness or the amount paid ’’ more ’’ than others ‚ but above all to ’’ utility that it has for many social model and functions of state / ’’ government . The main arguments of the advocates of this form of taxation are : - By taxing the rich more ‚ he creates more opportunities to poor consumption
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batching plant‚concrete mixing plant‚concrete block making machine‚We will provide you with the best product and service. Block making machine price manual concrete block making machine Moving Block Machine is easy in operating and durable in use. It can be installed to use‚ just with 100—300Square meters areas. Also‚ it can produce many kinds of bricks without pallent. Its structure is very simple‚ easy in operating mobile block making machine‚ light in weight‚ small in volume ‚ good quality
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A study of customer satisfaction with life insurance in Chandigarh tricity. Ads by Google HDFC Life Term Insurance 1 Cr. Life Cover@just रु 24/day. No Medicals upto 75L Cover* Buy Now www.buyhdfcslonline.com Abstract: Over the last few years‚ developments in the insurance sector have resulted in a paradigm shift in the way the business is conducted. Customer servicing today has become the focal point of insurance companies. However‚ there is absolutely no exaggeration in mentioning that the amount
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