International Journal of Scientific & Engineering Research Volume 4‚ Issue 7‚ July 2013 ISSN 2229-5518 1 TQM-Based Self-Assessment Tool for Hospitality Industry. Walid Youssef Montasser - Prof Dr. Abd Alhakim Al Manhawy – Prof Dr. Essam Alanany Abstract: In the hospitality industry‚ quality is of extreme importance but so far the focus of many institutions working in the field of hospitality have only been on training front line staff to ensure guest satisfaction. When a customer stays
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Good morning ladies and gentlemen! Very warm welcome to this prestigious institute. I am ______ from _________. I am doing my last semester. When I heard about this institute three years back‚ I had many doubts in my mind. Since I was placed at many busy units in my entire career‚ I could not improve my academic qualification after joining my organisation. The first doubt was that whether I would be able to correlate the subjects which I left almost 19 years back. My friends assured me that
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LIMIT ON CHARACTERISTICS OF A TOOTH PASTE: CHARACTERISTICS LIMITS 1 Flavor Non-irritant to oral mucosa. Concentration should not exceed 1-2% 2 Size Price 3 Color Food dyes should be used. 4 Odor Pleasant 5 Antibacterial Xylitol: Helps reduce the development of cavities. Concentration should not exceed 25%. 6 Foaming Sodium Lauryl Sulfate (SLS) Concentration should be as low as 0.5%. Detergents used should be 1-3% 7 In toxic -Sodium fluoride a toxic chemical
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How does TQM Create an Environment that Promotes Quality? TQM is more than a theory. In addition to proposing new speculations about the working environment‚ it advocates particular changes that chiefs need to make in the event that they need to improve the system. These progressions are best depicted in Deming’s "14 Points‚" which are dense under the four classes beneath: • Customer Relationships: Customers can be either interior or outer to an association. Similarly as a client is the individual
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Benefits of Offering Domestic Partner Coverage In order for companies to be competitive and diversified in the marketplace today‚ many are offering domestic partner benefits. Companies need to embrace the new world of opportunities in the workplace and marketplace‚ and be determined to be the best. Some jurisdictions have instituted domestic partnerships as a way to recognize same-sex unions‚ domestic partnerships may involve either different-sex or same-sex couples. Recent controversy has surrounded
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INTRODUCTION The terms “order winners” and “order qualifier” were invented by Terry Hill‚ a professor at the London Business School. These terms is defined as the process of how internal operational capabilities are converted to criteria that may lead to competitive advantage and market success. The operations people are responsible for providing the order-winning and order-qualifying criteria-identified by marketing-hat enable products to win orders in the marketplace. This process starts with
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The Benefits/Non-benefits of Online Interactions 1. Introduction The internet has become a more and more relied upon medium in peoples’ everyday lives over the past decades since its inception. People use it to do their shopping‚ do their taxes‚ research any number of topics‚ and engage in communications. People send emails to one another‚ receive online help with various problems‚ and carry on real time conversations using chat rooms and instant messengers. Several studies have been completed
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Employee Benefits Theatric L. Ishmon Upper Iowa University Human Resource Management October 19‚ 2012 Abstract Employee benefits could possibly be one of the most important factors that employees look at when deciding on a place of employment. As employers are not legally required to grant all benefits‚ some voluntarily grant legally not required benefit as a way of differentiating their organization from their competitors. Because of the many forces that must be weighed and kept in balance
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Cost Benefit Analysis A cost benefit analysis is done to determine how well‚ or how poorly‚ a planned action will turn out. Although a cost benefit analysis can be used for almost anything‚ it is most commonly done on financial questions. Since the cost benefit analysis relies on the addition of positive factors and the subtraction of negative ones to determine a net result‚ it is also known as running the numbers. A cost benefit analysis finds‚ quantifies‚ and adds all the positive factors. These
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Employee benefits Depending on the business‚ meeting employer business goals may be highly dependent on having the right human capital and keeping workers satisfied and motivated. Often‚ attraction and retention of employees are key business issues. The discussion of employer goals for retirement benefits below and the data provided demonstrate that employers are viewing the provision of these benefits as a key business issue‚ with attraction‚ retention and being competitive being the three top
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