Publishing. COMPUTER SOFTWARE: EXCEL MATERIALS REQUIRED CUSTOM TEXT: COMPETITIVE ADVANTAGE FROM OPERATIONS‚ Pearson Custom Publishing; 2006. COMPUTER SOFTWARE: NYU Software Packages EXCEL HARVARD CASES (Included in Custom Text) BENIHANA OF TOKYO KRISTEN’S COOKIE CO. DONNER COMPANY BLANCHARD IMPORTING AND DISTRIBUTING COMPANY‚ INC. L.L. BEAN‚ INC. STANFORD CASE DELL DIRECT. † NYU STERN CASE THE FORD-FIRESTONE CASE OTHER MATERIAL (Included in Custom Text) TERMS USED
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Benihana 1) What are the differences between Benihana’s production process and that of a typical restaurant? How do these differences affect a customer’s dining experience? Incorporated the hibachi table concept into his operations (from concern about rising costs and increased competition) Eliminated the need for a conventional kitchen (keeping labor cost to 10-12% of gross sales and also increase the floor area proportion devoted to productive dining space) Less required back space compared
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PGDM (Batch:2012-14/ Term-III) MARKETING MANAGEMENT-II (C-303) Session 1‚ 2&3 T- Course Overview; Introduction to Strategy Development Framework; (Finalization of C- What is our Business? (Hard Copy) groups) R- 1.Strategy as simple rules –HBR Article (Soft Copy) 2. Environmental and Internal Analysis (West et al.) Ch-3‚ pp-65-89 AR- What is Strategy? - HBR Article (Soft Copy) Session 4&5 T- Understanding Business and Marketing Objectives C- 1.Carolina Lunker Sauce (Hard Copy) 2. Glaxosmithkline:
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born on a street corner or in a restaurants revolving door.” A good restaurant should contain a luminous environment‚ delicious food‚ and have a friendly staff. Benihanas excels in all of these categories‚ which is what makes it such a great restaurant. Now let me tell you a few reasons why this restaurant is so good. Benihanas has a beautiful environment from the exterior to the interior. When you first walk up you notice that the exterior always is well picked up and the bushes are always
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Saint Joseph University Hotel Management and Tourism Course: Strategic Management Report on the strategies of Boobess Group CDR Municipality of Zahle-Maalaka Years of study: 2011-2012 Presented by: Abou Habib Nay Years of study: 2011-2012 Submitted on: Wednesday 11th of April 2012 Table of Contents I- Introduction 3 II- Boubess Group’s brands and concepts 3 III- Boubess Group’s strategies 10 IV- Comparison of restaurants 11 V- Conclusion 12 I- Introduction About Boubess
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R and Clark‚ G (2005): Service operations management‚ Pearson Education (2 Ed)‚ 3. Metters‚ R.‚ King- Metters‚ K.‚ Pullman‚ M and Walton‚ S (2007)‚ Successful Service Operations Management‚ Thomson India. List of Cases (HBS) Aravind Eye Hospital Benihana of Tokyo ICICI’s Global Expansion ITC eChoupal Note on Service mapping
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Yichuan Ding COMM399-204‚ 2013 Winter Term 2 Mid-Term Review Problems Part I (Introduction + Process Analysis + Inventory Build-Up + OM Triangle) True or False (You must explain your judgment if it is false!) 1. In any process‚ the flow time cannot be smaller than the cycle time. True. cycle time = time spent on the bottleneck resource‚ which must be smaller or equal to the flow time 2. If a process has two bottleneck resources‚ then they must have the same capacity rate. True. Bottleneck
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can bring whomever you want. I never bring anybody only because my family is crazy once they start drinking. Before they start drinking though my family and I eat at home while everyone else eats at the party. Sometimes before we go my mom fixes a Benihana meal and it is the best. To me it is even better than the restaurant. She fixes it perfect just the way I like with fried‚ rice‚ zucchini‚ shrimp‚ and she add the special type that just makes taste even better. Then’ we go to cousins house were
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it What we doin’? Flex flex flex flex flex flex flex Okay all I know it flexes you Some different check you more Shorty can’t hit the whip‚ I need a astro blow Spare tier in the trunk‚ ride with an extra shot Spend your red money at that Benihana restaurant Gucci low‚ Polo‚ diamond dancing go go Whole squad flexin’ like army have my logo Karate kickin’‚
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Sauder School of Business COMM 399: Logistics and Operations Management ASSIGNMENTS Assignment 1 (do not hand in) Read the Harvard Business School case Benihana of Tokyo‚ and answer the following. 1. What are the differences between the Benihana production process and that of a typical restaurant? Special Instruction: Do not hand in this assignment‚ but please be prepared to discuss this case in class. Assignment 2 Read the Kristen’s Cookie Company
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