CHALLENGE 1 How many additional customers can Benihana service with batching? First of all‚ it was obvious from the first glance that batching strategy was the right one‚ as it was profitable. On the contrary‚ the non-batching strategy it was not profitable and there was a loss of $ 201.58. This is due to the fact that batching allows the restaurant to use fewer chefs which lowers the fixed costs maximizing the profit. We can also notice that in the cases of batching versus the cases of non
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Benihana Simulation Analysis Harvard Business Publishing has created a computer simulation to replicate the operations management decisions facing Benihana. Benihana is a teppanyaki style restaurant franchise that focuses on bringing a theatrical dinning experience to its patrons. The layout of the restaurant consists of two seating areas: the bar and the dining area. The goal of this simulation is to maximize utilization‚ throughput time and the nightly profit using different batching‚ bar sizing
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Two Levels of Control: Strategic and Operational Imagine that you are the captain of a ship. The strategic controls make sure that your ship is going in the right direction; management and operating controls make sure that the ship is in good condition before‚ during‚ and after the voyage. With that analogy in mind‚ strategic controlstrategic controlThe process by which an organization tracks the strategy as it is being implemented‚ detecting any problem areas or potential problem areas that
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The Evaluation and Control Process Strategic Management and Planning Michael Donovan Final Exam Eric G. Tankard Potomac College April 22‚ 2011 Abstract “Strategic management is the professional discipline related to the development of strategic goals and plans to achieve these goals. Performance is an important part of strategic management because it allows managers to see if plans are being successfully implemented. There are four key types of performance
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Process Capability Assessment Control Charts for Individual Measurements Cumulative-Sum control charts Control Charts for Large Sample . . Statistical Process Control - Part II IE 330‚ Spring 2013‚ Instructor: Yu-Ching Lee March 14‚ 2013 1 / 127 Process Capability Assessment Control Charts for Individual Measurements Cumulative-Sum control charts Control Charts for Large Sample Use of the histogram Process Capability Indices Statistical Assignment of Tolerances Loss
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[pic] ASSIGNMENT FRONT SHEET Course Title: M921- Managing Service Operations in the Evolving Business Environment Faculty: A. Gervaix Student Class: MBA - group B Assessment Title: Benihana Simulation Analysis Due Date: September 21‚ 2012 Due Time: Midnight Word Count: Statement of Authorship I certify that this assignment is my own work and contains no material which has been accepted for the award of any degree or diploma in any institute‚ college or university
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Standard Operating Procedure for inline Q.A‚ using Statistical Process Control charts OBJECTIVE To remove or minimize‚ cost of poor quality. SCOPE This procedure is applicable for all kind of critical points for which variable charts are being made to know about the process stability. RESPONSIBILITY 1) Q.A. Manager Q.A. Manager is responsible for allotting the critical points in a particular product to in line Q.A.’s. 2) A.Q.M. A.Q.M. is responsible for carrying out
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Recommendation Benihana restaurants have been amassing great success for many years‚ however there are several recommendations that could create even more success and profitability for them. Benihana should consider expanding into high-end hotel chains while maintain management control. They should terminate the use of franchises as well as the idea of a fast food chain. Benihana also should avoid focusing on targeting the younger generation. In order to help improve the size of their customer
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1. Where do you see Benihana has the most advantage? And what allows it to achieve such advantages? Percentages Dollars/yr. Typical Benihana restaurant $1‚300‚000 $910‚000 $390‚000 $273‚000 $78‚000 $949‚000 $130‚000 $130‚000 $65‚000 $162‚500* $461‚500 $30‚000 $431‚500 $215‚750 $215‚750 $245‚750 1.2 years Sales and costs (percentages are relative to gross sales‚ unless stated otherwise) Gross sales Food sales Beverage sales Food cost‚ % of food sales Beverage cost‚ % of beverage sales Gross profit
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Introduction The focus of this paper is to discuss behavioral considerations in the management control process. The paper will discuss both personal observations made as both a manager of an organization and as an employee‚ as well as certain academic aspects. The textbook describes the management control system as a circular four part process which begins as strategic planning‚ followed by budgeting‚ then measurement and reporting‚ and ending with evaluation [ (Anthony‚ Hawkins‚ & Merchant‚ 2007)
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