1. Prepare a detailed process flow diagram of a Benihana restaurant on a typical busy night. a) See exhibit 1- Benihana restaurant flow diagram 2. Describe the process flow diagram in detail and contrast it with that of a typical sit-down restaurant. a) See exhibit 2 – typical restaurant flow diagram b) Benihana is much like a typical restaurant in terms of the main process flow of the customers. The flow begins with hungry people entering the restaurant and ends with full/satisfied people
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BENIHANA - CASE QUESTIONS / DISCUSSION _WHAT ARE THE DIFFERENCES BETWEEN THE BENIHANA PRODUCTION PROCESS AND THAT OF A TYPICAL RESTAURANT?_ The key difference was the way in which food was prepared. During the time period of the case Teppanyaki style dining was unknown in the United States. In this model‚ food was prepped table side by a chef instead of a kitchen in back. In this setup‚ customers were entertained with a "dinner show" and were able to see their (foreign/exotic) meal being prepared
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1. Where do you see Benihana has the most advantage? And what allows it to achieve such advantages? Percentages Dollars/yr. Typical Benihana restaurant $1‚300‚000 $910‚000 $390‚000 $273‚000 $78‚000 $949‚000 $130‚000 $130‚000 $65‚000 $162‚500* $461‚500 $30‚000 $431‚500 $215‚750 $215‚750 $245‚750 1.2 years Sales and costs (percentages are relative to gross sales‚ unless stated otherwise) Gross sales Food sales Beverage sales Food cost‚ % of food sales Beverage cost‚ % of beverage sales Gross profit
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The Benihana simulation allows you to become the ultimate decision maker with many of the large aspects of the restaurant. The simulation forces you to think about the size of the bar and seating area‚ whether or not you will batch the patrons‚ how quickly you would like to get your patrons in and out of the restaurant‚ how much money you should spend on advertising and how to spend that money. I think this simulation was a great way to help one focus on how to optimize the factors involved in
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Recommendation Benihana restaurants have been amassing great success for many years‚ however there are several recommendations that could create even more success and profitability for them. Benihana should consider expanding into high-end hotel chains while maintain management control. They should terminate the use of franchises as well as the idea of a fast food chain. Benihana also should avoid focusing on targeting the younger generation. In order to help improve the size of their customer
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Question 1: What is the Benihana concept? Benihana concept is based on Job Shop primarily because of following reasons: 1) Job shop is a process where typically ore or few of a kind are made at one time‚ similar to what Benihana does. If we look at Teppanyaki table it serves steak‚ filet mignon‚ chicken and shrimps at one time basis customer preference /selection 2) In Job shop we require a skilled craftsmen who can customize the product as per customer requirement‚ similar to what the
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Behihana of Tokyo‚ Inc. v. Benihana‚ Inc.‚ 906 A.2d 114 (Del. 2006) Facts: Rocky Aoki founded Benihana of Tokyo‚ Inc. (BOT)‚ and its subsidiary‚ Benihana‚ which own and operate Benihana restaurants in the United States and other countries. Aoki transferred his 100% ownership of BOT to Benihana Protective Trust in 1998 in order to avoid licensing problems stemming from his conviction on insider trading charges. Benihana‚ a Delaware corporation‚ had two classes of common stock. There were 6 million
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last‚ sales force is another important issue to deal with. As segment A and segment B are required to have professional sales reps and sales supports. We need to redivide the sales force to the different segment. MM’s current situation and data analysis: Overview: Market share A:-1.2%B: -0.2%C:0.1%D:0.1%S:-0.3% (Decrease) Segment Share L:8%S:11%Revenue: L:$2‚164‚190 S:864‚475(7:3) Profit Margin from Q1-Q3:9%7%7%Average
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Benihana of Tokyo Benihana is a steakhouse with food cooked in front of the customers by Japanese chefs and the decorated in an authentic Japanese setting. Operation advantages: Benihana has several operation advantages: firstly‚ by eliminating the need for a conventional kitchen with hibachi table arrangement‚ the restaurant keep labor cost low while providing attentive service. Secondly‚ the dining space was increased. Thirdly‚ by reducing the menu to three simple Middle American entrees‚ the
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Introduction: The simulation developed a knowledge of pricing by managing a rental car operation in Florida and developing a pricing strategy keeping the competitor in mind. The simulation involved three regions Oriando‚ Tampa and Miami‚ which vary in market dynamics‚ size and customers. The focus is competition between two car rental companies and the simulation last up to 12 months. I had to set weekday and weekend price for the entire three regions for each month and make a fleet decision. Description:
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