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    MKT B370 Operations Management SPECIMEN EXAMINATION PAPER Important Note: This specimen examination paper serves solely as an illustration of the types of questions which may be contained in the examination. Students should not construe these questions as the actual examination questions nor part of the actual examination paper. In addition‚ this specimen examination paper does not purport to represent the complete scope or coverage of the course and the distribution of the topics to be examined

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    Benihana of Tokyo Case

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    Medaille College MBA-621 Operations Management Case Study #2 Donner Company 3/8/2006 Amr Abbas Problem Definition The three-year old Donner Company has positioned itself well within both the small volume‚ customized (contract) printed circuit boards market as well as the large volume‚ generic (captive) printed circuit boards market. Large electronic firms (AT&T‚ IBM) produced their components in captive shops‚ while smaller sized companies‚ or when large and small quantities of simple

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    approach to teamwork that moves responsibility for decisions further down the organization chart to the level of the employee actually doing the job Continuous Improvement Management’s view of performance standards of the organization The way management views the contribution and role of its workforce (employee involvement and team efforts are the key to improvement) Key Elements of TQM: Quality is defined by customer Employee involvement Continuous improvement Prevention‚ not inspection

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    The Importance of Transport in Location Selection The location of economic activities is fundamentally based on geographical concepts of the site and its situation. The site relates to the characteristics of a specific location while the situation concerns the relationships of a location in relation to other locations. Historically‚ specific sites suitable for defense or commerce have been important factors in the location of cities. In addition to being a factor of spatial organization‚ transportation

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    Product Design The products that will be made out of the given components are corrective lenses for eyeglasses. The product will have the following features: a. Corrects near-sightedness or far-sightedness‚ whichever may be the case‚ through varying curvatures of the lenses‚ for different grades b. May be rectangular or circular in overall shape c. Around 1.5 inches in length‚ 1 inch in width d. Clear and transparent‚ not dark Considering that the finished goods (lenses) are very

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    Ikea Operations Management

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    Hong Kong Environment Light Sound Temperature Humidity Man Machine/Technology Posture Fatigue Physical comfort 1 A little about me … • Calvin Or • Assistant Professor‚ Dept of IMSE • BEng.‚ Industrial Engineering & Engineering Management • MSc‚ Industrial Engineering • PhD‚ Industrial & Systems Engineering Contact Information – Tel: 2859-2587 – Email: klor@hku.hk – Office hour: By appointment 2 Course syllabus 3 About my teaching and class • Teaching is about sharing

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    the Executive‚ 1938. Barley‚ Stephen R.‚ “Images of Imaging: Notes on Doing Longitudinal Field Work”‚ Organization Science‚ Vol. 1 No. 3‚ August 1990. Cusumano‚ Michael A.‚ ‘Manufacturing Innovation: Lessons from the Japanese Auto Industry’‚ Sloan Management Review: Fall 1988‚ page 29-39. Hayes‚ Robert and Steven Wheelwright‚ Restoring Our Competitive Edge‚ Wiley‚ 1984. Heilman‚ Samuel‚ Defenders of the Faith: Inside the world of ultra-orthodox Jewry‚ Schocken books Inc.‚ New York‚ 1992.

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    TRUE or FALSE 1. T F It is impossible to develop a process that has zero variability. 2. T F Assignable variations in a process are also called natural variations. 3. T F An x-bar chart would be appropriate to monitor the number of defects in a production lot. 4. T F The central limit theorem provides the statistical foundation for control charts. 5. T F If we are tracking quality of performance for a class of students‚ we should plot the pass/fail result on a p-chart. 6. T F Sample

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    ­­Thiago DeSouza Homework Assignment 1 ISOM 319: Operations Management Problem 1: 1. Input: Warehouse worker(s)‚ package item(s)‚ transportation vehicle‚ transportation pilots/drivers‚ and information for best method of travel. Transformation: Care for package(s)‚ maintain client(s) informed‚ and transport package(s). Output: Transported package(s) and correct location and time of arrival. 2. Input: Idea development‚ financial backing‚ engineers‚ blueprint(s) design‚ prototype(s) creation‚ and

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    MB0044 – Production & Operations Management Q.1. what do you understand by Vendor-managed Inventory (VMI)? Ans. Vendor managed inventory: The very purpose of JIT is to reduce Inventory at all places in the supply chain. Inventory is considered a waste because Inventory is created by using materials‚ machines and efforts of persons. All of these Are resources which have already been used up and that portion of it which is not Consumed and sent up the value chain causes a drag on the system

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