Available online at www.ilshs.pl International Letters of Social and Humanistic Sciences 8 (2013) 77-85 ISSN 2300-2697 Service marketing triangle and GAP model in hospital industry Rajesh K. Yadav1‚*‚ Nishant Dabhade2‚** 1 Associate Prof. & Head‚ Department of Management‚ RKDF College of Engineering‚ Bhopal (M.P.)‚ India 2 Assistant Professor‚ Department of Management‚ RKDF College of Engineering‚ Bhopal (M.P.)‚ India *‚**E-mail address: drrajeshkyadav@yahoo.com ‚ nishant
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value of all alternatives d) the next best alternative of the money spent Q4 Which of the following is NOT a factor of production? a) land b) labour * c) a financial asset d) capital Q5 An economic model indicates that a rise in income will result in consumers purchasing fewer fast food meals‚ ceteris paribus. “Ceteris paribus” means a) other relevant factors like consumer incomes must be held constant b) consumers need for food
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By Wendell Berry A. The short story “The Hurt Man”‚ written by Wendell Berry‚ tells about the memories of the childhood of Mat Feltner‚ who made an experience at the age of five‚ which leaves its mark on him‚ for the rest of his life. The story is told in a third person narrator‚ from Mat´s point of view. The story is told in a way that makes the reader gets a better understanding and insight in Mat´s future. For example tells us the narrator in the beginning
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"The Influence of Grapevine Communications as the antecedent for the successful of management of change". 1) Rational One of the human activity that connects people together and at the same time‚ building the relationship is called communication (Duncan and Moriarty‚ 1998). This means that each individual is related to one another due to communication (Sanford‚ Hunt & Bracey‚ 1976). In organization perspective‚ communication is defined as communicative acts that constitute the action and
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In Berry by Langston Hughes‚ Milberry Jones is crippled by his race. For example‚ Berry is taken advantage of by being paid less. When Berry arrives by train at Dr. Renfield’s Summer Home for Crippled Children‚ Mrs. Osborn‚ the housekeeper at the Home‚ discusses Berry’s pay with Dr. Renfield‚ the doctor of the Home. Mrs. Osborn says the normal pay is ten dollars‚ but Dr. Renfield says “we’ll give the darkie eight [dollars]” (180). Berry is paid less because he is black‚ and he is unable to do anything
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INTRODUCTION This case presents the actual family-business dilemma and identities have been changed to protect family privacy. The author’s opinions do not necessarily reflect the views of the Malaysian Institute of Accountants and this case was written for academic purpose only and the author disclaims any legal responsibilities. This report will be discussed more details about the issues that arise in the company. Those issues are about the leadership‚ management and also
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* External and Internal Analysis and Competitive Advantage In this lecture‚ we focus * Company’s present strategy * Internal strength and weakness and external opportunity and threat * Five generic competitive strategy * Competitive advantage and strategy for Diversification * External and Internal Analysis and Competitive Advantage Considerations for Present Strategy: * Cost (low cost?) * Quality (superior quality?) * Customer based (broad or narrow segment) * Product-distribution
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Yashoswini Chakraborty Unforeseen Wild Berries Over the summer‚ my parents and I took a rousing vacation to Northern Alaska. As a young girl‚ I always yearned to visit Alaska and viewing its vast mountain range and nonpareil wildlife. As there wasn’t much opportunity to see that in the monotonous New Jersey. I have always considered hiking and viewing natural pulchritude as a form of merriment. Case in point‚ my father and I hiked in the Grand Canyon‚ approximately three years ago ‚ feeling
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Summer of the Monkeys: Jay Berry and His Conflicts OUTLINE Topic: Jay Berry Purpose: To identify the nature of the force of the conflict which Jay Berry encounters‚ and indicate how they help or hinder Jay Berry the protagonist in Wilson Rawls novel Summer of the Monkeys Thesis: Before Jay Berry succeeds his goal he encounters many conflicts that both hinder and help him through his amazing adventure. I. Inner Forces A. Help- personality traits 1. Determination 2. Confidence
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ASSIGNMENT – INTERNAL ASSESSMENT OF PFIZER‚ Inc. Provide a brief description of your company and identify 3 general terms for each of the 6 categories of the value chain which could apply to your organization and explain how they are relevant to this analysis (18 items). Pfizer‚ Inc. is a pharmaceutical corporation with annual revenue of $ 67.8 billion (2010 Annual Report). It is traded on the New York Stock Exchange (NYSE) under the symbol PFE. It is also Dow Jones Component Company. The
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