Best Buy Context Analysis Best Buy Co.‚ Inc. is a specialty retailer of consumer electronics in the United States‚ accounting for 19% of the market. It also operates in Mexico‚ Canada‚ China‚ Turkey and the United Kingdom. The company’s subsidiaries include Geek Squad‚ Magnolia Audio Video‚ Pacific Sales‚ and in Canada operates under both the Best Buy and Future Shop label (Dual Branding). Together these operate more than 1‚150 stores in the United States‚ Puerto Rico‚ Canada‚ China‚ Mexico‚ and
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3 2. Situation Analysis 4 a. Company 4 i. History 4 ii. Best Buy Today 7 iii. Best Buy’s New Leadership 8 iv. Organizational Structure 10 b. Best Buy’s Industry 18 c. Best Buy’s SWOT Analysis 19 i. Porter’s Five Forces 20 d. Capabilities and Processes 22 3. Customers 23 4. Products and Services 27 5. Industry Context 30 6. Best Buy Competitors 32 a. S.W.O.T. Analysis of Competitors
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Although Best Buy is an electronic consumer’s dream‚ they are facing two major threats: 1) The increasing number of competitors and‚ 2) The strong emergence of online retailing. I recommend that to address these issues Best Buy should close several “Brick and Mortar” stores and move to more of an online based strategy. Due to the low cost of online retailing‚ discount retailers such as Amazon‚ Wal-Mart and Target have been able to gain significant market share. Unlike Best Buy‚ Amazon does not
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Executive Summary Best Buy Company‚ Inc. is the multinational retailer of consumer electronics in the United States. Together with its subsidiaries‚ which include Geek Squad‚ Magnolia Audio Video‚ Pacific Sales and Future Shop‚ the company has approximately 4‚000 stores located in the United States‚ Canada‚ Mexico‚ China‚ and Turkey. Best Buy considers their value added approach to customer service‚ by creating positive experiences during the initial purchase and afterward‚ to be the contributor
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Questions………………………………………………………………11 Evaluations………………………………………………………………….……13 Company overview Best Buy is one of the world’s largest multinational consumer electronics retailers with stores in Canada‚ China‚ United States and Mexico. Richard M. Schulze and Gary Smoliak founded Best Buy in 1966‚ but it was established as a company in 1983. The company’s stores offer video products‚ audio products‚ musical instruments‚ mobile electronics‚
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In recent years and under the direction of past CEO‚ Brad Anderson‚ Best Buy has seen year over year growth. The issue is the need for maintaining future growth of Best Buy. Is the tried and tested customer-centric model that kept the organization afloat‚ even during the 2007-08 financial crisis‚ enough? The problem in this case can be seen when the customer-centric model is placed under the microscope. Best Buy has an effective model to get the right product into the right customer’s hands‚
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EXTERNAL ANALYSIS FOR BEST BUY CO. INC. Introduction Best Buy Co.‚ Inc. is a public limited company whose stocks are listed in the New York stock exchange. It is a specialty retailer of consumer electronics in United States which accounts for about twenty percent of domestic market retail business in technology based items. It has store in 24 different locations in United States (USSEC‚ 2011). Apart from its operations in USA‚ it also carries out its operations in Mexico‚ Turkey and United
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decision to purchase a product that will meet an unsatisfied need‚ not so much an aggressive sales force. In today’s competitive market‚ the key to success is to please the customer consistently. The societal marketing orientation took this one step further by not only to satisfy customer’s wants and needs and to meet organizational objectives but also to preserve or enhance the society’s best interests in the long-run. The societal marketing orientation believes that businesses should market products that
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Best Buy wants to be the best consumer electronics outlet in the US and beyond. The multinational retailer sells both products and services through three primary channels: retail stores‚ online‚ and call centers. Its branded store banners include Best Buy‚ Best Buy Mobile‚ The Carphone Warehouse‚ The Phone House‚ Five Star‚ Future Shop‚ Geek Squad‚ Magnolia Audio Video‚ and Pacific Sales. Its stores sell a variety of electronic gadgets‚ movies‚ music‚ computers‚ mobile phones‚ and appliances. On
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Shana mauroner Best Buy Co. Inc. Resources: * International segment * Brands * Electronics * Geek Squad * Strategic partnerships with a series of acquisitions * Advertising * Supply chain * Internet Presence * Brian Dunn * Knowledgeable employees Capabilities: * Repair services * Market resiliency * Strategic acquisitions * Installation services * Customer educating Core capabilities: * Brands * Strategic Acquisitions
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