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    Make or Buy Decision

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    Make or buy decision Definition of ’Make-Or-Buy Decision’ The act of choosing between manufacturing a product in-house or purchasing it from an external supplier. In a make-or-buy decision‚ the two most important factors to consider are cost and availability of production capacity. An enterprise may decide to purchase the product rather than producing it‚ if is cheaper to buy than make or if it does not have sufficient production capacity to produce it in-house. With the phenomenal surge in global

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    Nokia Customers

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    4.1 AGE Satisfaction of each customer changes according to the age . Age is the very important factor .Table 4.1 shows the age wise classification of respondents. TABLE 4.1 (Age wise classification) | AGE INTERVAL | NO.OF RESPONDENT | PERCENTAGE | | Below 25 |

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    Consumer Behavior

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    Chapter 1 Introduction to Consumer Behaviour Consumer Behaviour Canadian Edition Schiffman/Kanuk/Das Copyright © 2006 Pearson Education Canada Inc. Consumer Behaviour The behaviour that consumers display in searching for‚ purchasing‚ using‚ evaluating‚ and disposing of products and services that they expect will satisfy their needs. Copyright © 2006 Pearson Education Canada Inc. 1-2 Personal Consumer The individual who buys goods and services for his or her own use‚ for household use‚ for

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    Customer Behavior

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    would also be carried out on the personality and self of the brand and product. We would examine how Nike’s product personality can affect the customer buying decisions and how will it links to the customer self-image. Besides that‚ a research of the target market segment and consumer analysis which states the criteria‚ profitability and changing customer environment of Nike would also be included in this assignment. Lastly‚ we would study about how psychographics and lifestyles and affect Nike’s

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    Marketing and Customer

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    is more than just “telling and selling.” Marketing is managing profitable customer relationships. The twofold goal of marketing is to attract new customers by promising superior value and to keep and grow current customers by delivering satisfaction. Hence‚ marketing is defined as the process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return. Today‚ marketing must be understood not in the old sense of making

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    Customer Loyalty

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    1. Relevant literature The literature pertaining to relationships among customer satisfaction‚ customer loyalty‚ and profitability can be divided into two groups. The first‚ service management literature‚ proposes that customer satisfaction influences customer loyalty‚ which in turn affects profitability. Proponents of this theory include researchers such as Anderson and Fornell (1994); Gummesson (1993); Heskett et al.(1990); Heskett et al. (1994); Reicheld and Sasser (1990); Rust‚ et al. (1995);

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    Consumer behavior

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    under the flag of Unilever is objected to achieve the positive feeling about the brand‚ develop and maintain regular use of backstage‚ create the interest and awareness of the brand. On the smaller scope products tend to achieve to obtain loyal customers and maintaining them informing about the existence of the brand so that people who don’t know could realize. Otherwise the vision on becoming the market leader can be achieved. Sunsilk shampoo are targeting young adult between the age of 21 and

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    Best Fit Vs Best Practice

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    “Amazon was dependent on commercial and free database systems‚ as well as HTTP server software from commercial and free sources. Many of the programming tools were free software” [Collett 2002]. In July 1995‚ Amazon opened its Web site for sales. Using heavily discounted book prices (20 to 30 percent below common retail prices); Amazon advertised heavily and became the leading celebrity of the Internet and e-commerce. Sales and Relationships Amazon made its initial mark selling books‚ and many

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    Value to Customers

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    * * LO1: Delivering Value to Customers * * The Marketing Philosophy and its Relevance to Corporate Culture * Marketing philosophy: holds that achieving organisational goals depends on determining the needs and wants of target markets and delivering the desired satisfactions more effectively and efficiently than competitors. * Takes an outside-in perspective: * Starts with the well-defined market‚ focuses on customer needs‚ coordinates all the marketing

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    Consumer Segmentation

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    aim to sell their products to the whole market‚ because every customer has different wants and needs. Only a group of similar consumers that suites the products’ property best should be considered‚ so the business can use the right marketing strategy. In other words‚ business should segment their market in order to have clear image about their customers. Thus the business would make high profit by selling right product to right customers. 2. History of Cartier

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