Department of Budget and Management Malacañang‚ Manila OPIF REFERENCE GUIDE Organizational Performance Indicator Framework A Guide to Results-Based Budgeting in the Philippines Manila‚ April 2012 This document was prepared with assistance from Delegation to the Philippines EUROPEAN UNION OPIF Reference Guide © 2012 by Department of Budget and Management All rights reserved. Any part of this book may be used and reproduced‚ provided proper acknowledgement is made. OPIF Reference
Premium Government agency Government Performance management
Customer Service What is Customer Service? Customer Service is any contact between a customer and a company that causes a negative or positive experience by a customer‚ it also means being able to exceed the needs and expectations of all their customers rather than just meeting them. “Excellent customer service is about creating a good impression: meeting the needs and exceeding the expectations of visitors‚ and making them feel welcome‚ excited and valued.” (http://www.rmg.co.uk) Who are
Premium Customer Customer service Good
Place The Best Buy website do not currently need any major changes. The website as it is‚ is already easy to use and has an appealing interface. I suggest that the website add a new tab for all new available products to attract technology savvy customers to their website. To stay competitive online‚ Best Buy should offer at least free shipping whenever is possible. Such a perk should be offered for all new customers‚ for those who buy new products and all products priced over a a certain price
Premium Best Buy Marketing Sales
Best Buy Situation Analysis Company Overview Best Buy Inc. is a United States based multinational organization that operates as a consumer electronics retail store. It was founded in Richfield Minnesota in 1966 originally under the name Sound of Music Inc. The name was changed in 1986 in order to focus on consumer electronics. Best buy conducts business activities in retail stores‚ online‚ and call centers. It has 1‚968 stores worldwide located in the United States‚ Canada
Premium Retailing Best Buy Marketing
Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. |Organisation type |Name of organisation |Description of products and services | |Commercial
Premium Customer service Employment Customer
Customer Service James Brinkley MAR 2305-6 WK 1 IW October 18‚ 2012 Professor Summers Define what customer service is and how it provides value to everyone involved. The individual work assignment is to explore the field of customer service and consider the following questions carefully. In a word processing document‚ please answer the following questions: What is customer service in today ’s business environment? Customer service is satisfying the needs of external and internal customers
Premium Customer service
Management and Service IPEDR vol.14(2011) © (2011) IACSIT Press‚ Singapore Identifying the Dimensions of Customer Preference in the Foodservice Industry Assoc. Prof. Dr. Firdaus Abdullah1‚ Abg Zainoren Abg Abdurahman²‚ Prof. Dr. Jamil Hamali³ ¹²³Universiti Teknologi MARA‚ Malaysia Abstract. Foodservice industry management must place a high priority on understanding the growing markets. This fast growing industry has a huge influence on the global economy‚ however it is greatly affected by customers’ ever-changing
Premium Halal Factor analysis Validity
Review Question 1. Service personnel must be aware of the degree of social distance desired by their customers. Explain 2. As a restaurant manager‚ your attention is called by a server to a booth of four men who are talking loudly‚ using profanity‚ and appear to be belligerent. 3. Your restaurant is located near a high school.Recently‚ several of the students who are patrons have been throwing ice and wadded paper napkins at each other. What should you do? 4. Eye contact is particularly
Premium Lunch Dinner The Guest
Different strategies of learning and personality styles Even though most people do not understand learning and intelligence well enough‚ after studying the materials provided based on communication and collaboration strategy information‚ people learned that people have different learning style and personality type based on multiple pathways to learning and personality spectrum. The purpose of this paper is that knowing or understanding how they learn will also help them to set goals that
Premium Psychology Learning Education
national audience. This type of power has given retailers such as Apple‚ Sony‚ Target‚ Walmart‚ Radio Shack and Best Buy tremendous revenues that will influence potential shareholders. When
Premium Corporation Management Marketing