HIGHER NATIONAL DIPLOMA ------------------------------------------------- Assignment STUDENT NAME | : | | EDEXCEL REGISTRATION NO. | : | | PROGRAMME | : | HND | SEMESTER | : | 04 | UNIT NO./TITLE | : | 13 / Managing Activities | ASSIGNMENT NO. | : | 01 of 04 | ASSIGNMENT TITLE | : | Managing Activities | UNIT OUTCOMES COVERED | : | | P13.1Explain how processes and functions inter-relate in the organisational structure P13.2Plan work activities to meet the objectives of
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and optimizing the customer loyalty. Therefore‚ it becomes significant for telecom companies to identify factors of services that influence customer loyalty and in turn creates loyal customers by satisfying them. By establishing a loyalty solution Airtel creates a strategy where the customer experience and satisfaction is paramount ensuring that their busy life styles are supported and enriched. In today ’s globalised and borderless market‚ quality and productivity are essential for the survival and
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The Brand Value Chain(BVC) is a structured approach to assessing the sorces and outcomes of brand equity and the manner by which marketing activities create brand value. It provides insights to support the various decision makers in the company and stresses that every member of the company contribute to this branding effort. It believes that the value of rand ultimately resides with customers. There are several steps to this when we look at this value creation process. * Step I) Firm invests in
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Value Chain Analysis of AirAsia The value chain analysis is used to evaluate the value of each particular functional activity that is added to the organisation’s products or services as seen in Diagram 1 [pic] a) Logistics This involves all areas of receiving‚ storing of inputs when producing outputs. So far‚ AirAsia only operates on a single type of aircraft‚ the Boeing 737-300. Based on a report published by Aero Connections in 2004‚ that particular model was the best selling commercial
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Table of contents 1 Key figures about Zara 1 2 Exogenous factors during Zara’s foundation and globalization 2 3 The method of Zara 2 4 Bibliography 4 Key figures about Zara Zara‚ main subsidiary of the La Coruna (Spain) based Inditex Group Inc.‚ was founded in 1975 and has become world’s largest clothing retailer in 2008 (Clark & Keeley‚ 2008). On the way to the top of the global retail industry it passed some decisive events that transformed the formerly founded pyjama and dressing
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T-Mobile started selling the iPhone in their UK stores. Introduction This report explains the practical aspects of value chain management at o2. It portrays the communication and integration of customer value with o2’s operational capabilities. There are three major parts of this report which are pro-forma A‚ pro-forma B and pro-forma C. Pro-forma A: overall information about the value of o2’s products and services will be described here. A primary research was also carried out. The type of research
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SHOPRITE PTY LTD Background The Shoprite Group of Companies started from small beginnings in 1979 with the purchase of a chain of 8 Cape-based supermarkets for R1 million. In 1983 the Group opened its first branch outside the Western Cape – in Hartswater in the Northern Cape and expanding in other provinces too. Shoprite was listed on the JSE Securities Exchange South Africa with a market capitalisation of R29 million It then owned 33 outlets. Two years later Shoprite ventured over
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Value Chain Analysis (Starbucks) Primary Activities: • Inbound Logistic: Starbucks had its agents travelled regularly to coffee – growing countries to establish relationship with growers and distributors. In sourcing green coffee beans‚ it was increasingly dealing directly with farmer. It normally offered high prices to ensure that the poor small coffee growers have enough money to cover their production cost and for their families. To buy coffee beans‚ Starbucks used fixed price purchase
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better strategic understanding of product markets than the concepts of ‘product’ or ‘commodity’ chains. Abstract This paper will investigate the relevance of three tools for analysing and prescribing remedies for improving company performance; Porter’s Value Chain‚ Gereffi and Korzeniewicz’s Global Commodities Chain framework and finally the Sector Matrix approach as described by Froud‚ et. al. Values and limitations of these approaches will be recognised and discussed via specific references
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Marketing Strategy Comparison AirTel & Hutch Rahul‚ Priyanka‚ Zardar‚ Rashmi Indian Institute of Planning & Management Ahmedabad Project Introduction “…Telecoms are rolling out like never before. And that 100-million mark doesn’t look too far away. The mobile subscriber base crossed 65 million in September 2005‚ an over-30 per cent increase over the previous year…” Project Introduction Cont’d… • Indian Cellular Industry will touch $24 billion by the end of 2006. • Airtel (22 per cent market share
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