customer data • Analyzing the data and identifying target customers • Developing CRM programs • Implementing CRM programs RESEARCH VAN HEUSEN BIG BAZAAR As observed in Big Bazaar‚ Choudhary Mall‚ the CRM system of Big Bazaar is divided into various segments: • Loyalty Cards • Mobility • Social Media • Customer Experience • Customer Monitoring • CPV Loyalty Cards Big Bazaar cobranded with ICICI to provide customers loyalty cards. Initially it offered three loyalty cards Silver Card‚ Gold Card and Shakti
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Bank Profile Established in 1994‚ ICICI Bank is today the second largest bank in India and among the top 150 in the world. In less than a decade‚ the bank has become a universal bank offering a well diversified portfolio of financial services. It currently has assets of over US$ 79 billion and a market capitalization of US$ 9 billion and services over 14 million customers through a network of about 950 branches‚ 3300 ATM’s and a 3200 seat call center (as of 2007). The hallmark of this exponential
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Problem Statement Can Bank of America initiate‚ renew or terminate different sponsorship opportunities. Which of the different sponsorships will have the biggest ability to help the bank’s business segments accomplish there business objectives‚ and which ones could damage them. Background Bank of America was operating in 29 states‚ District of Colombia and 43 foreign countries‚ serving individual customers‚ small to middle market businesses and large corporations. They provided a diversified
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1. DUE DATE Monday‚ June 3rd Hard copy – Room 201 C 2. CONTENT The report is expected to be between 10 to 15 pages excluding table of content‚ introduction and appendix. The content includes two parts: A. 1 Page summary of the case Summary significantly longer than 1 page will lead to grade reduction. B. One of the following question set Group 1‚ 3‚ 5‚ 7‚ 9 – Question set 1 Group 2‚ 4‚ 6‚ 8‚ 10 – Question set 2 QUESTION SET 1 If Banc One wanted to manage its interest
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OPERATIONS OF BANK AGENCY IN KENYA- EQUITY BANK AND BANK AGENTS IN NAIROBI WEST by MUNGA‚ DOROTHY WAMBAIRE 056157 A Management Research Project Proposal submitted in partial fulfillment of the requirements for the degree of Bachelor of Commerce Strathmore University 2013 Declaration This is to certify that this research proposal is my original work and that it has not been presented or submitted for a degree award in any other institution of higher learning. Information from other sources
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1. Please describe your involvement with Big Brothers Big Sisters of Toronto‚ including the length of time you been with the agency and what you have gained. Through the Pumped For Post Secondary mentorship program‚ I have been involved with Big Brothers Big Sisters of Toronto for 2 years. I have attended two Pumped For Post Secondary mentorship programs‚ one located at George Brown College and the other at the University of Toronto‚ St. George campus. These programs allowed me to learn multiple
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In the context of computing‚ A Legacy system refers to any outdated computer systems‚ programming languages or application software which are preferred instead of currently available latest upgraded versions. Every organization would start with a system from the initial start to come into existence and with the change in technology in this modern age there are vast advancements which leave these systems in terms of performance and efficiency. And if the organization continue using these systems which
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The Royal Bank of Canada experienced some fundamental managerial errors in May 2003. It was reported as a major “glitch” that had been caused by wrong configuration during the installation process. A simple problem had severely affected the lives of millions of people. In this essay I will discuss the security and control problems such as the simultaneous upgrade of both the main and back-up systems. This will lead into the strategies management could have used to prevent these problems happening
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BIG BISON RESORT: FINDING THE KEY TO WHAT EMPLOYEE VALUE MD FARISHZAN BIN ISMAIL NORMAN SHAH BIN MAT RADZI WAN NUR SAIDAH BINTI WAN MOHD ZAINUDIN MAHIRAH ATIQAH BINTI MOHD LOT OVERVIEW OF BIG BISON RESORTS CASE STUDY: FINDING EMPLOYEE VALUE Frank Schuman‚ vice president of human resource heard laughter from CEO Janette Briggs room CEO share about her great adventure in TV land which give an eye opening to her Her doubt whether Employee of The Month help to improve performance or lower turnover
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Big Sky Brewing Company was established in 1993 in Missoula‚ Montana. Neal Leathers‚ Bjorn Nabozney‚ and Brad Robinson were the founders. According to the Big Sky Brew website‚ Brad and Neal had been home brewers in Michigan since the mid 1980’s. They both moved to Missoula‚ Montana where they fell in love with the Bayern Brewing Company and were very impressed with their lagers. They met Bjorn at the sporting goods store that they temporarily worked at. Bjorn had found out that they were home brewers
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