INTRODUCTION The Customers Service workshop is designed to teach companies how to deliver high levels of customer satisfaction based on people skills vs. technical skills. Technically oriented persons too often become so focused on providing a technical solution that they overlook the human side of the equation. This is a very common trait among support personnel who come to their position from technical or non-service backgrounds. The course teaches companies how to treat the customer as an important
Premium Customer Customer service Problem solving
Kublai Khan was a ruler during the thirteenth century. He was a Mongol dreamer‚ visionary‚ and had the desire to unite different nationalities‚ religions‚ and cultures together under the Yuan Empire. Kublai Khan was a great sympathizer for the Chinese people‚ even though he was Mongolian by birth. He didn’t necessarily always trust the Chinese people‚ but he was fascinated with their traditions‚ culture‚ and arts. Conservative Mongolians would get offended and would repeatedly cause Kublai Khan problems
Premium Mongol Empire Kublai Khan Yuan Dynasty
Trident University FIN501 Module 3-SLP Dr. Glenn Tenney Risk and return‚ portfolio diversification and the Capital Asset Pricing Model; The cost of equity Session Long Project company: Target Corp. 1. Beta of Target= .43 Yield to Maturity (Risk free rate)= 0.19% Risk premium=7% Cost of equity of Target= Risk free rate +Beta*Risk premium =.19%+.43*7% =.032%= Answer 2. Beta of Wal-Mart: 0.4 Cost of equity of Wal-Mart= Risk free rate +Beta*Risk premium =.19%+.4*7%
Premium
Part 1-Vocabulary 1. Bicameral- Having two legislative chambers or houses. 2. Coalition- An organization of people or countries involved in a pact or treaty (the Constitution). 3. Consensus- An agreement in the judgment or opinion for the Constitution reached by a group of people‚ or countries‚ as a whole. 4. Democracy- A political system in which the supreme power lies in a body of citizens who can elect people to represent them. 5. Divided government- One party controls
Premium United Kingdom United States Separation of powers
3. What does this tip from Fast Company mean: “The job of the CIO is to provide organisational and strategic flexibility”? Ans: Office of the CIO in support of the campus wide IT process:• Communications• Financial Planning• Project Management• Security‚ Privacy and Policy s. Assistance Strategic Technology AcquisitionSome of these services correspond to departments in the Office of the CIO‚ but they are presented here as services to the campus IT community instead of as organizational unit. Since
Premium Standardized test Printed circuit board
TEAM BUILDING MODULE MODULE 1: PREPARING TO BE AN EFFECTIVE TEAM MEMBER •A team can only be as effective as its individual members. This module covers core skills that help employees contribute to their organisation’s success. Topic Outline a) You and Your Team b) Taking Responsibility c) Following Through on Commitments d) Contributing to Discussions e) Listening to Understand f) Getting Your Message Across Cleary g) Giving Useful Feedback h) Accepting Feedback Developing
Premium The Usual Suspects The A-Team
1.On a swept wing aircraft if both wing tip sections lose lift simultaneously the aircraft will a) roll b) pitch nose up c) pitch nose down 2. Lift on a delta wing aircraft a) increases with an increased angle of incidence (angle of attack) b) decreases with an increase in angle of incidence (angle of attack c) does not change with a change in angle of incidence (angle of attack 3. On a straight wing aircraft‚ stall commences at the a) root on a high thickness ratio wing b) tip on
Premium Aerodynamics Wing design Angle of attack
7 Learner’s Material (Second Part) Grade 7 Science: Learner’s Material (Second Part) 1 2 Grade 7 Science: Learner’s Material (Second Part) 7 Learner’s Material (Second Part) GOVERNMENT PROPERTY NOT FOR SALE ALLOTTED TO District/ School: _________________________________________ Division _________________________________________________ First Year of Use:_________________________________________ Source of Fund (Year included):__________________________ Kagawaran ng Edukasyon Republika ng
Premium Electromagnetic radiation Wave Light
1) What is spring? Spring is a lightweight inversion of control and aspect-oriented container framework. 2) Explain Spring? • Buy 4000+ Spring/Java Interview Questions from Java Books store • Lightweight: Spring is lightweight when it comes to size and transparency. The basic version of spring framework is around 1MB. And the processing overhead is also very negligible. • Inversion of control (IoC) : Loose coupling is achieved in spring using the technique Inversion of Control
Premium
practitioners‚ although business concepts are very quickly acquired on the job. Graduate school is far more difficult than undergraduate. The workload is far heavier‚ and students are expected to work more independently. A master’s degree takes about 2 years to complete. A Ph.D. takes at least 4 (from the BA) but the average is around 6. About 50% of individuals who begin a Ph.D. program never finish. Determination and self-discipline are required‚ over and above intellectual ability. This should be
Premium Bachelor's degree Postgraduate education Academic degree