Unit two: Principles of providing administrative services Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature | How / when used | 1. Answer phone | This is usually accessed by pressing the number 1. It enables you to access messages left to you by others | 2. Conference calls | This makes it possible to speak to more than one person
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E.R. Dodds article on the misunderstanding the oedipus rex assets the situation in three points.His first point is‚ fate was the main reason the play ended the way it did‚ it was not decreed that he would know the truth‚he was destined to marry his mother and kill his father. The gods never indicate that he would know what he had done. Dodds backs up his claim by saying that oedipus and his own arrogance and pride are responsible for the tragedy that he suffered. In the play oedipus feels so proud
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Developing and maintaining trust at work Building and maintaining trust in the workplace in important to help me meet the aim and objectives set as a team. Working as a team is important in allowing the work we face to be completed to a high quality standard using effective and efficient ways to providing value for money. When I behave consistently‚ it enables employees to identify the boundaries within which they can operate. Inconsistent behaviour makes it difficult for employees to know
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who have different back grounds. But sometimes this is not the case. Some people fear something they don’t know and discriminate those who are from a different background. At some point in every person’s life they will need to use a health and social care based service and they need to be aware that any unfair or unwarranted discrimination is not accepted. People may act ignorant but they don’t know that it can cause upset and offence‚ everyone should be treated fairly. Fortunately this problem only
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whether it is necessary to work so hard‚ they reply with equal humility‚ “We are not complaining‚ Sir”. It has been very rightly said that ‘Only love can change pain into pleasure’. I just wonder if two small kids can show such a spirit to love and care someone‚ that they are ready to forget their own woes and make happiness a part of their sacrifice‚ then why not the others. After all to love is no supernatural power nor is it the part of any science fiction. It comes together with us when we are
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Never Trust a Lady Victor Canning Everyone thought that Horace Denby was a good‚ honest citizen. He was about fifty years old and unmarried‚ and he lived with a housekeeper who worried over his health. In fact he was unusually very well and happy‚ except for attacks of hay fever in summer. He made locks and was successful enough at his business to have two helpers. Yes‚ Horace Denby was good and respectable-but not completely honest. Fifteen years ago‚ Horace had served his first and only sentence
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The Speed of Trust Identify five to ten most important ideas from the book and explanation of why they are important. One of the most important ideas is “The 4 cores of Credibility”. It talks about the different cores such as integrity‚ intent‚ capabilities and results. Integrity and intent are character cores‚ and capabilities and results are competency cores. The first core is Integrity. Stephen Covey‚ the author‚ talks about how integrity is more than just honesty. It has three parts to it‚
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the development of an individual. Starting school is a predictable life event | Physical influences | When a child starts school it influences them physically because P.E is on the national curriculum‚ some of them may walk to school which is good exercise and they get some fresh air. Whilst a child is in primary school they get play times which is when they can go outside and run around‚ play games etc. Also break time is a chance for them to eat. | Intellectual influences | When a child
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way to express their submission to Allah through teachings of bioethics as well as the practice of Hajj. Islam offers adherents a number of bioethics to guide them on their beliefs and actions on human life. In providing a set of bioethics to be complied with‚ Islam is offering to the adherent a way in which they can express their total submission to Allah that guides them in their everyday life. In addition to this‚ these bioethics are derived most commonly from the Quran‚ the direct word of Allah
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Project Report on An Indebt Management Analysis of the HRM Process of the Selected Organization THE MUTUAL TRUST BANK A report submitted to NORTH SOUTH UNIVERSITY as a part of undergraduate program in the field of Management. Submitted to: Instructor: Ms.Noor-E-Hasnin (NEH) Course: Management 210 Section: Submitted by: Md. Shurfuddin Khan (1210215030) Md.Minhazul Karim (1210216030) Mr.Saad Bin Hossain (1130756030) Mr.Fahad bin hossain(1130755030) * Acknowledgement I
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