Demonstrate understanding of customer service. QCUS3-001 1) Describe how their organisations service offer meets customer expectations. In this particular type of industry it is impossible to offer some “service offers” that other companies may be able to offer. We can’t offer big sales‚ buy one get one free and other types of promotions that companies follow. The cost of materials keeps rising and in order to keep competitive we do only sell work at a fair price‚ not like some other
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Experiment 8.1 Yes there was a change because with the starting snail population there was a great variation from 1-7. After the crab began eating only the snails with the thickest shells survived. The snails with the thinnest shells were eaten by the crab. Only snails with shell thickness 4-7 were left after the crab had their meal. The original snails with thickness 1-3 were eliminated from the population by the crab. The crab will usually try to expend as little enrgy as it can to maximaize its
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Lecture 2 Macromolecule components of cells I Chapter 5 Dr Ahmed Aldarmahi Assistant Professor College of Medicine – Jeddah Lecture Objectives • Distinguish between monosaccharides‚ disaccharides and polysaccharides. • Distinguish between saturated and unsaturated fats. • Describe phospholipids and steroids. Glossary • • • • • • • MonoDiPolyMacroPolymer Phospholipids Steroid Overview: The Molecules of Life • All living things are made up of four classes
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long enough time that part of the heart muscle is damaged or dies. The medical term for this is myocardial infarction. 7. Leukemia Is cancer of the blood cells. 8. Capillaries A capillary refers to the small blood vessel that is located within the tissue of the body that transports blood from arteries to the veins. 9. Edema Swelling caused by excess fluid trapped in your body’s tissues 10. Sickle Cell Red blood cells become sticky‚ and sickle shaped‚ causing anemia
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Diversity is described as the state of having people who are of different races or who have different cultures in a group‚ but diversity can be more than just race or ethnic background. When we are talking about workplace diversity‚ we are referring to the variety of differences between people in an organization. Diversity encompasses race‚ gender‚ ethnic group‚ age‚ personality‚ cognitive style‚ tenure‚ organizational function‚ education and background. The effects of diversity can impact how
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What makes America such a great place to live is the experiences and the positive gains from ethnic diversity. In America‚ you can take an adventure and learn to speak Spanish‚ eat Indian food‚ dress like the Japanese‚ listen to Australian music with a group of Brazilian friends and still be American. Building optimistic synergy through cultural assortment is what makes the United States of America an original place. However‚ it is not the greetings we learn or the languages we can speak‚ it is the
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The Scientific Study of Life Mastering Concepts: 1. What characteristics distinguish the living from the nonliving? The characteristics that distinguish the living from the nonliving are that nonliving things reproduce and grow‚ use energy‚ have levels of organization‚ maintain constant internal conditions‚ and evolve. 2. List the levels of life’s organizational hierarchy from smallest to largest‚ starting with atoms and ending with the biosphere. Atoms‚ molecules‚ organelles‚ cells
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risen from mid-30 to mid-40 degree Celsius. They are true ectotherms as they could not have maintained that constant internal body temperature. 3. Suggest why there is an advantage to both endotherms and ectotherms in having a warm body temperature (within limits). The warm body temperature will help them maintain their body at a metabolically favourable temperature at which the body enzymes are working in their optimum. When the enzymes are working at their best‚ the body has faster metabolism and
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we are talking in relation to diversity‚ we talk about the group who possess individual qualities that are diverse from our traits. Diversity is the uniqueness which every employee brings to the workplace in an organization or establishment. Examples of differences include nationality‚ belief‚ disabilities‚ physical appearance‚ race‚ gender‚ age‚ educational background‚ sexual orientation‚ and work experience‚ social and family status. At workplace‚ valuing diversity means creating a work environment
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Generational Diversity: Generation= Generasjonsskifte‚ those who were born during a certain era. They share similar experiences growing up and their values and attitudes‚ particularly about work-related topics‚ tend to be similar‚ based on their shared experiences during their formative years. Diversity= mangfold Dealing with diversity in the workplace means understanding and relating effectively with people who are different than you. Generational Diversity: In any large organization‚ you are
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