™ Emergency Notification • Incident Management CASE STUDY Birmingham Airport A better way to manage complex 24x7 operations and respond to crises At a glance Birmingham‚ England Opened May 1939 Over 7‚500 employees 31 gates 79 departure gates 116 check-in desks 143 routes flown 50 airlines 2010 statistics: • 8‚577‚822 passengers • 95‚454 aircraft movements • 23‚815 tons / 21‚605 tonnes of cargo www.birminghamairport.co.uk “Since implementing the system‚ the time
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BIRMINGHAM INTERNATIONAL AIRPORT Introduction: Operations management is concerned with the design‚ planning‚ control and improvement of an organization’s resources and processes to produce goods or services for customers. Whether it is the provision of airport services‚ greetings cards‚ plastic buckets or holidays‚ operations managers will have been involved in the design‚ creation and delivery of those products or service each part of the airport – terminals‚ baggage handling services‚ aero plane
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Birmingham Airport Noise Action Plan 2010 - 2015 The Birmingham Airport Noise Action Plan was formally adopted by the Department for Environment‚ Food and Rural Affairs (DEFRA) on 19th May 2011. Contents Foreword by Chief Executive Officer 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Executive Summary Purpose and Scope Description of the Airport Future Development and Future Noise Impact Introduction to Aircraft Noise Aircraft Noise Policy Results of the Strategic Noise Mapping Airport Noise
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CASE STUDY BIRMINGHAM INTERNATIONAL AIRPORT In the space of just 30 minutes every weekday‚ around 5.00 in the evening‚ around 20 flights arrive and depart from the Eurohub Terminal. At the same time‚ aircraft are arriving and leaving from the Main Terminal next to the Eurohub. Across the runway and acres of tarmac‚ at the site of the original airport‚ the overnight freight operation is just beginning to wake up with the arrival of staff and the preparations for the first aircraft from Europe or
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CASE STUDY 1 : BIRMINGHAM INTERNATIONAL AIRPORT 1) Identify some of the micro operations to be found at the airport. For each one : a) identify the transforming and transformed resources b) state which is the predominant transformed resource c) describe the output of each micro operation and say who you think its customers are MicroOperation | Transformed Process | Transforming Process | Output | Customer | Output | Baggage Handling | Bag | Baggage Handler | Reach Destination | Passenger
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operation as efficient as possible. Like all other airport‚ BIA also usually ends up with some minor problems. But all these problems are settled by the terminal manager. Terminal manager need to keep their ears and eyes open all the time. They also have to deal with major incidents such as bomb threats‚ stranded passengers. Their real job is to sort it all out and make sure everyone knows what is happening. BIA’s mission is the be the best regional airport in Europe. To achieve this state‚ they need to
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Like any other airport‚ Birmingham International has enough competitors that want their own share of its market. The theory is the bigger the better‚ and better = more profit. ... This essay has been marked by one of our great teachers. You can ... www.markedbyteachers.com/gcse/business-studies/birmingham... - Birmingham-Shuttlesworth International Airport at Sunset: Feb. 6‚ 2013 | al.com 1 of 8 Link to this photo | Comments about this photo essay The downtown skyline is shown as a business jet
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1: List some of the micro operations to be found at Birmingham International Airport. i) Baggage handling operation ii) Ground cress loading and unloading operation iii) Airline ticketing operation iv) Information dispensing operation v) Cleaning operation vi) Customer services operation vii) Technical maintenance operation viii) Fire alert operation Each of these micro operations played a significant role at Birmingham International Airport to improve their business operations.
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CASE STUDY ORLANDO INTERNATION AIRPORT The reason for existence for any organization is the production of goods and services. Therefore‚ operations play a central role in any organizations because it produces goods and services. To better understand the meaning of operations we must examine organizations functions and distinguish the relationship between them. All organizations have marketing‚ accounting & finance and products / services development functions. These functions are known as major
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Logan International Airport Case Study MGCR 472: Operation Management Executive Summary This report provides an analysis and evaluation of the current and prospective delay problems of Logan International Airport at Boston‚ Massachusetts. Method of analysis includes waiting line simulation and historical data tracking as well as response from both local community and Massport. Results of the data show that the major causes to delay are broken down in
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