April 1996‚ Bill Lancaster‚ president of Black & Decker – Eastern Hemisphere‚ faced a difficult decision. He must choose one of two performance appraisal and management development systems for Eastern Hemisphere. One was introduced by Anita Lim‚ manager of Human Resources or ADP‚ US – who designed the Appraisal Development Plan (ADP) which provided each employee with feedback from subordinates‚ peers and supervisions. ADP had the positive impact on Black & Decker in the US‚ but some of the managers were
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Issues and Problems. Bill Lancaster‚ president of Black and Decker’s Eastern Hemisphere‚ was facing a difficult problem regarding the implementation of a new performance appraisal system. He had three choices to accept the modified ADP system developed by Anita Lim‚ manager of Human Resources to implement the ADP system adopted in the U.S. or to continue allowing the different sites to use variations of (MBO) Management by Objective plan. (ADP) Appraisal Development Plan‚ also called the 360 degree
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1. What are Lancaster’s concerns for the future of the Eastern Hemisphere Organization? What problems does he hope to address with ADP? In 1995 when Bill Lancaster was appointed the President of Black and Decker Eastern Hemisphere his initial impression about the organization was depressing. There were some major concerns one of them is the management style that was followed. The current managers were using the Management by Objective (MBO) type plan which is believed to be outdated system that
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1. Since arriving in Singapore‚ Lancaster has formulated several opinions about the health of the Eastern Hemisphere organization. What are the concerns both now and for the future? ➢ Lancaster’s concerns now are as below: He found that there was a major disparity in the management style of people here. Some had styles that emphasized employee empowerment. Others were of the old authoritarian school.; the managers here didn’t seem to be growing or developing; there were some problems
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Black & Decker p534 1. How would you characterize Black & Decker’s international expansion during the 1950s and 1960s? What strategy was the company pursuing? What was the key feature of the international organization structure that Black & Decker operated with at this time? Did Black & Decker’s strategy and structure make sense given the competitive environment at that time? The company grew rapidly during the 1950s and 1960s due to its strong brand name and near monopoly share of the consumer
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The black and decker corporation: power tools division | The Case of Black and Decker | The Marketing Plan for The Professional Tradesmen Segment Year 1991/1992 | | Executive Summary Gary DiCamillo‚ Black and Decker’s president of power tools for United States‚ is reviewing the most recent sales records and figures indicating the professional tradesmen segment’s market share in his office. The research findings are not looking good and surprisingly‚ he didn’t expect otherwise. It
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It is also clear from the tests performed by Black & Decker that their products were at comparable‚ or even better at some cases‚ quality. Branded as Home Tools: It appears that professional-tradesmen did not want to use the same tools that housewives used at homes (Black & Decker). Tradesmen viewed Black & Decker tools more for home use than being subjected to demands of the job site. This was a perception issue that was hurting Black & Decker big way. Distribution Channel: It is also evident
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Universidad de Puerto Rico Recinto de Río Piedras Facultad de Administración de Empresas Departamento de Gerencia BLACK & DECKER CORPORATION DIVISIÓN DE HERRAMIENTAS MECÁNICAS Black & Decker Black & Decker es una compañía fundada en 1910 en Towson‚ Maryland por Duncan Black y Alonzo Becker. En el 1990‚ Black & Decker era el productor más grande de herramientas mecánicas‚ accesorios para herramientas mecánicas‚ herramientas eléctricas de jardín y productos de ferretería
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The Black and Decker Corporation (A): Power Tools Division B&D only has 9% of the Professional-Tradesmen segment. Makita has 50% of this segment. B&D’s strength as a consumer brand had negative effects on the Professional-Tradesmen segment: “Some tradespeople viewed all B&D products as for use at home rather than on the job; and‚ conversely‚ there had been instances of a B&D product designed for at home use being subjected to the demands of the job site and failing.” (p.6) Option 1: Harvest
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Black & Decker Case Questions 1. How would you explain the considerable smaller B&D market share in the Professional-Tradesmen segment of the market as compared with its leadership or strong position in the other two segments? The small market share in the Professional-Tradesmen segment is explained by the a misleading perception of end-consumers and tradesmen which viewed all B&D products for home use rather than for a job (consumers at this segment are people who make a living out of it such
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