Knowledge management is the process of capturing‚ developing‚ distributing‚ sharing‚ and effectively using organizational knowledge. It refers to a multi-disciplinary approach to achieving organizational objectives by making the best use of knowledge (Cortada‚ 2000). Customer relationship management refers to the strategies that companies use to manage and analyze customer interactions‚ purchase history‚ personal interest‚ buying preference and data throughout the customer lifecycle‚ with the goal
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Lotus and IBM Knowledge Management Strategy An Overview September 2000 A Lotus Development Corporation White Paper Copyright 2000 Lotus Development Corporation. All rights reserved. Not for reproduction or other use without express written consent of Lotus Development Corporation Table of Contents The Dynamics of Knowledge Management People‚ Places & Things The Raven Development Project Implementation Scenario Conclusion White Paper Description This overview describes the Lotus
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Knowledge work systems (KWS) serve the information needs at the knowledge level of the organization. Knowledge work systems aid knowledge workers. In general‚ knowledge workers are people who hold formal university degrees and who are often members of a recognized profession‚ like engineers‚ doctors‚ lawyers‚ and science. Their jobs consist primarily of creating new information and knowledge. Knowledge work systems‚ such as scientific or engineering design workstations‚ promote the creation of
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Jackson’s song “Black or White.” Whereas the racism is defined as a superior behavior against other race-thus making it inferior‚ the singer refers to this term as “See‚ it’s not about races‚ just places‚ faces‚ where your blood comes from is where your space is.” Michael Jackson‚ one of the most influential artists in the music industry‚ calls for equality in how people view and behave towards each other. The question‚ which this master thesis investigates‚ does it matter if you’re black or white‚
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Causes for Generation of Black Money There are several factors responsible for the emergence – of black money. It would be relevant to discuss those factors so that a correct understanding about the genesis‚ growth and expansion of black money can be made. The principal factors are: (i) Beginning of the evil: The beginning of this evil can be traced to the Second World War. During this period supplies of industrial goods from the traditional suppliers of the West were cut off. This resulted in
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Joaquim Campos 12/28/12 English 10B The Black Plague In just three short years between 1347 and 1350 one in every four people in Europe died in one of the worst natural disasters in history‚ the Black Plague. By 1352 it would wipe out a third of Europe’s population. Also known as the Black Death‚ the Black Plague started in China where infected rats passed the disease to fleas that quickly spread it to humans. It quickly killed the majority of victims it touched‚ usually within mere hours. What
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Universidad de Puerto Rico Recinto de Río Piedras Facultad de Administración de Empresas Departamento de Gerencia BLACK & DECKER CORPORATION DIVISIÓN DE HERRAMIENTAS MECÁNICAS Black & Decker Black & Decker es una compañía fundada en 1910 en Towson‚ Maryland por Duncan Black y Alonzo Becker. En el 1990‚ Black & Decker era el productor más grande de herramientas mecánicas‚ accesorios para herramientas mecánicas‚ herramientas eléctricas de jardín y productos de ferretería
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Knowledge is present everywhere in society. Every human being has it. Some may have a lot‚ while some might have very little. How is one supposed to attain such knowledge? According to some philosophers it’s a tossup between being born with it while others think that knowledge is gained as one grows up. In simple terms‚ is knowledge nature or nurture? Are you already born to be joining IMSA or are you brought up with a great education? Plato believes that knowledge is innate‚ meaning that it’s already
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INDIGENOUS KNOWLEDGE EROSION Jyoti Kumari Jyoti Kumari is a freelance researcher and doctoral candidate researching ‘Environmental History of Colonial Punjab’ at the Rajiv Gandhi Foundation in New Delhi. The author can be contacted at jyotikm202@rediffmail.com he indigenous communities in India are the original inhabitants of the natural region and they have been maintaining a historical continuity with pre-industrial societies by following traditional patterns of life. Scattered all over the
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Comment on ’imagination is more important than knowledge’. Knowledge versus Imagination – This is an ancient dichotomy. Knowledge is logical‚ stable and conservative; whereas‚ imagination is creative‚ colorful and rebellious. Knowledge is a stepping–stone to imagination; nevertheless‚ it is imagination that leads to emergence of new knowledge. So‚ what is more important? Einstein‚ through his afore-mentioned soundbite‚ favored imagination. Consider one of the epoch-making episodes of last
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