CASE 2 FOUR CUSTOMERS IN SEARCH OF SOLUTIONS OVERVIEW Four telephone subscribers from the same street in a suburb of Toronto complain individually to Bell Canada about a variety of different problems. Is there more to each problem than might appear on the surface? Does it offer Bell a marketing opportunity? TEACHING OBJECTIVES • Provoke a discussion of the potential underlying causes of consumer complaints. • Highlight the fact that complaints are often opportunities in disguise‚
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Southwest Airlines has a fleet of jets that fly to different destinations‚ which makes it an airline of choice when one needs to visit different locations. Southwest Airlines has also installed checking machines‚ which enables individuals to just go through and get checked by the machines instead of checking each individual at a time. This has been very beneficial to the customers as it enables to save time‚ as the airport workers only focus on checking those who needs special attention. Expansion
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Tips to go Green Buy products made of recycled content materials. Report scavengers‚ who take recyclables from county curbside recycling bins. It is against the law for any unauthorized person to take items from curbside bins‚ and those who do are robbing counties of the revenue from recyclables that helps pay for curbside programs. Have a garage sale. Other people may be able to reuse your old stuff‚ so it doesn’t have to be thrown away. Start a compost pile to recycle leftover food like bread scraps
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SPECIAL TOPICS IN SUPPLY CHAIN MANAGEMENT 1 SYNDICATE ASSIGNMENT Assignment Brief In your study syndicates‚ you are expected to read‚ analyse and interpret the key underlying issues of the following case-study titled "The Privileged Fly". Five (5) questions have to be answered and these questions can be found at the end of the case study. Your answers to the questions must relate to the issues in the case‚ however you are expected to support your responses with appropriate and relevant literature
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ACC Ambuja Ultratech Work to be done: 1. Analysis of 3 years financial statements. (financial data can be obtained from screener) 2. Ratio Analysis (All the ratios given in the book along with DU point analysis) 3. Common Size statement. How to go about it? Split the group into 3 with 2 members each. Each sub group will be allocated a company for which the analysis has to be done. The list of ratios to be calculated are: Liquidity Ratios: 1. Current Ratio 2. Quick Ratio 3. Cash Ratio
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CARIBBEAN UNIVERSITY DEPARTMENT OF BUSINESS ADMINISTRATION & HOSPITALITY CASE STUDY Featured in Partial Fulfilment of the Course MGMT485 – Management Information Systems BY Tajay Quest - 18100702 What competitive strategy are the credit card companies pursuing? How do information systems support that strategy? Credit card companies are pursuing a strategy which seeks to profile credit card users. This strategy studies the user’s purchase times and places‚ items the user usually buys and at
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CASE STUDY 1 MAKING FRIENDS AT PILLCO Samir Sethi‚ the Managing Director of Pillco‚ a Mumbai based textile manufacturer‚ was quite pleased with himself. It was Friday afternoon and his flight from Tokyo was just about to land at Mumbai. In conjuction with his Sales Director‚ Aman Kalra‚ he had just returned from Japan where he managed to successfully complete negotiations on a Rs. 25 million order from a Japanese folfing manufacturer‚ Kokuna. The order was for the manufacture of a new range of
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The Deaf and Blind Husbands Michel de Montaigne‚ a sixteenth-century French philosopher‚ states “A good marriage would be between a blind wife and a deaf husband.” Marriage is very difficult and a marriage would be perfect if the wife could not see what the husband is doing‚ and the husband could not hear what his wife says. Unfortunately for George Wilson‚ from The Great Gatsby by F. Scott Fitzgerald‚ and Amos Hart‚ from the movie Chicago‚ they are both deaf and blind and their wives have no disabilities
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350 on the counter and asks for the book. The book seller refuses to sell saying that the book has already been sold to someone else and does not have another copy of that book in the stock. Is the book seller bound to sell the book to Raj? 7. Case Study on Contract Act given for class presentation. PART B (10 Marks) 1. Global Exports Ltd -" GLOBAL” is now exclusively manufacturing & exporting
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parts of organizations were more likely to formally develop subordinates’ strategic thinking ability. Research limitations/implications – While the study used a convenience sample with self-ratings‚ it identified salient leadership practices for encouraging strategic thinking. This research should be expanded to other industries and countries. Case study methods would provide additional insight. Practical implications – The findings support enhanced practitioner education regarding strategic thinking
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