BMR was Canada’s one of most popular ski resort. As the sport gained in popularity‚ BMR has expanded and modernized and in the 1980s the company added a year round four-star resort hotel and conference Centre‚ a condominium development and the Monterra golf course. By 1999 it was a four-season resort. However‚ winter sports‚ skiing and snowboarding‚ were still its dominant activities‚ accounting for approximately 65 pc of total revenue. Blue mountain resort enjoyed very good times during the 1980s
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------------------------------------------------- BLUE MOUNTAIN RESORTS: THE SERVICE QUALITY JOURNEY (Charlotte De Baere) 1. ------------------------------------------------- Service Concept of BMR The service concept of BMR is trying to cover all aspects of every facility they offer. This means not only improving the service provided in skiing facilities but in the whole ‘four season/village’ concept. Due to the wide range of services BMR provides‚ they fall short on different areas.
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Blue Mountain resorts (Data collection) 1. Problem definition Blue Mountain Resorts were first built in 1941‚ and it is the largest family-operated ski resort in Canada. The major problem in this case is that the CEO of the Blue Mountain Resorts has to decide whether to install facilitates or not for the night skiing in 1979-1980 winter skiing season. Maintaining comfortable capacity at ski resort is very important in this field of market. The capacity depends on the hill size‚ hill development
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report is important. In chapter 2‚ the service quality will be identified. There are two parts in this chapter: the first part will discuss concept and principle of the service quality and the following part will note the service quality models. Mainly the SERVQUAL model and the Total Quality Management (TQM) will be examined. Then in chapter 3‚ implementation‚ the chosen organisation which is the Club Mediterranean (Club Med) will be applied for the service quality model. The last chapter is conclusion
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HALINA MOUNTAIN RESORT ( A ) I. SYNOPSIS- Summary of the case In July 1977‚ victor Herrera‚ chairman of the board of blue heights Realty & Development Corporation was anxious to laugh his company’s first big project. A mineral hot spring resort at Bucal‚ Calamba‚ Laguna. The major piece of asset which the company owned was a 2.2 hectare land in Bucal‚ calamba Laguna. Herrera inherited 1.5 hectares of the land from his father in 1974. In may 1977‚ Victor Herrera Sr. wrote the ministry of tourism
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Green Mountain Resort Green mountain resorts issues were related to staffing and problems with turnover. The management had worked hard to get employees that would be willing to stay no matter that the location of the resort was not the best area of the state. The employees did not have the availability of promotions and advancement. Once they were trained they would move to the larger resorts leaving behind the staff that was not properly trained yet. This is the main problem with staff turnover
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TITLE OF THE CASE: Halina Mountain Resort (A) TIME CONTEXT: 1977 SUMMARY: Victor Herrera‚ chairman of the board of Blue Heights Realty & Development Corporation‚ desired to launch his company’s first big project‚ a mineral hot spring resort at Bucal‚ Calamba‚ Laguna named Halina Mountain Resort (A). He wanted to make it as “something he could leave for his family”. Blue Heights Realty & Development Corporation was organized in October 1976 attached in owning‚ improving and managing real estate;
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HALINA MOUNTAIN RESORT – A JULY 1977 SUMMARY OF THE CASE Victor Herrera‚ chairman of the board of Blue Heights Realty and Development Corporation‚ was anxious to launch his first big project‚ a mineral hot spring resort at Bucal‚ Calamba‚ Laguna. Herrera was confident that the resort‚ dubbed Halina Mountain Resort‚ would compete favorably against the established ones in the area. However‚ he wondered whether Far East Bank & Trust Company‚ the bank which he applied for a P1.3 million loan
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PART I OVERVIEW 1. TIME CONTEXT In July 1977‚ the board of Blue Heights Realty and Development Corporation‚ Victor E. Herrera‚ Sr was to launch the company’s first project‚ Halina Mountain Resort. 2. VIEWPOINT Victor Herrera‚ the chairman of the board. 3. MAJOR POLICY STATEMENT Blue Heights Realty and Development Corporation was organized to own‚add‚ improve and manage any real estate acquired. The chairman‚ Mr. Victor Herrera‚ Sr. was from a respectable commodities trading firm in Makati
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THE BLUE MOUNTAINS The blue mountains located west of Sydney in nsw. it goes through temperate climate.the mountains is home to many native flora and fuana. Both tiger quoll and the Eucalyptus tree are fundamental to the enviorment of the blue mountains to help preseve the enviorment.There are many human disruptions causing threat to the flora and fauna nevertheless alot can be done by the people to put an end or reduce the threats and help the flora and fuana survive in their natural environment
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